Fully KYC Level 3 Verified, Withdrawal Pending Since December 30th

[Pmalek]

As mentioned to you by support, your account is under review for integrity by our provider.

So it's the game provider that is investigating OP and not the casino itself. That's why you can't provide precise information about when the check will be over.

Unfortunately they've flagged abusive sports play, and they very rarely are wrong about that. Your withdrawal will be sent as soon as the review is complete.

@Hardcor3 Did you make any bets that might be considered "abusive" (whatever their definition of abuse is)? Do you make arbitrage bets or submit live bets based on what you see live on the venue? Anything else that the game provider might consider unusual or to be an unfair practice, such as using multiple accounts? 

[Botnake]

As mentioned to you by support, your account is under review for integrity by our provider. Unfortunately they've flagged abusive sports play, and they very rarely are wrong about that. Your withdrawal will be sent as soon as the review is complete.

Lucky OP! Even though the account was flagged as abusive, Shuffle still decided to process the withdrawal.

If it were another casino, your money would’ve been as good as gone since they’d have a valid reason to freeze it. But here, Shuffle set a good example by showing that casinos can be understanding at times, and that honestly made me smile while reading your post.

[Crypto Library]

Hello guys , im not a lier or anything i just had some other stuff to do and forgott about this completely didn't know it would get such an attention so , here is the screenshots
<✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂>
My withdrawal is on review from 30th December for no reason at all , cause i've done KYC 3 fully approved and still my withdrawal is on review.

Thank you all for helping me with this guys , hopefully i get my funds back !

This is the real and active community, in the first I was thought you are making fake accusation, but it's seem you are the real owner.

Anyway as you already see on the avobe ndumm the founder of Suffle.com make a response, this is one of the fast response I have seen after providing the proof.

Hopefully you haven't done anything that would prevent the withdrawal request from being processed after review.

Looking for yours updates 



/// I withdrew my feedback from your profile, I am also looking for the others two topics(^{1, 2}) owners proofs on their thread. ///

[holydarkness]

As mentioned to you by support, your account is under review for integrity by our provider. Unfortunately they've flagged abusive sports play, and they very rarely are wrong about that. Your withdrawal will be sent as soon as the review is complete.

Lucky OP! Even though the account was flagged as abusive, Shuffle still decided to process the withdrawal.

If it were another casino, your money would’ve been as good as gone since they’d have a valid reason to freeze it. But here, Shuffle set a good example by showing that casinos can be understanding at times, and that honestly made me smile while reading your post.

Uhh, I believe you understand a bit wrongly. The withdrawal will be sent as soon as the review is complete and they found the flag is not correct [which they rarely are]. If OP was found to be abusing his play and breaking ToS though, the same action will be taken toward OP as other casinos as well as Shuffle did to those who breach.

[Hardcor3]

Well i've seen few players receive their funds today so i guess maybe its time for me to get mine aswell .. I've done nothing wrong just bet on sports

[Mahdirakib]

Well i've seen few players receive their funds today so i guess maybe its time for me to get mine aswell .. I've done nothing wrong just bet on sports

Now I'm wondering that in which sports event you had placed bets on 29th and 30th December. According to your transaction history



You have successfully made a withdrawal on 29th December and 3rd January. Looks like those bets are in question which you had placed with USDT in 29th and 30th December. Because Shuffle has let you withdraw your funds on 3rd January while one of your previous withdrawal is pending for investigation.

[Hardcor3]

Still nothing guys my funds are locked. Ill keep yall updated ,

[Hatchy]

Because Shuffle has let you withdraw your funds on 3rd January while one of your previous withdrawal is pending for investigation.

That's strange to me as well. If the account of OP had violated or abused certain rules, his account would have been restricted from making any further withdrawal. But from the proof op had submitted here, it shows clearly that his withdrawal within the 29 and 30th was not approved but that of the 3rd was approved. I wonder why that's possible.. I will equally ask op if he did something he's not tell us about here that made that specific withdrawal to be under review.

[Hardcor3]

I had 1300$ in account and gone all in on Lecce match to win it was like 2.00x i was watching first half they were just better team , and they won it 2:0 i think thats all guys

[Hardcor3]

This is the bet that I won and after that I made the withdrawal
https://ibb.co/ZX9bgPk

[Hardcor3]

Still waiting on my withdrawal , 17th day of waiting and im fully KYCED all i get is same msg from support ... i have done nothing wrong whats the problem

[Mahdirakib]

This is the bet that I won and after that I made the withdrawal

Well, I don't see anything wrong on your bet. 2.05× odds for Como to win at the end of first half looks reasonable. According to Oddspedia, the odds were around 2.00× for Como before the second half. Had you placed your bets before the start of second half? I think they are doing an investigation on your overall betting activity. You have to wait with patience until the investigation is done. Nothing can boost the process. Shuffle has good reputation in the crypto gambling industry. They won't make unfair judgement.

[Hardcor3]

I just know i didn't do anything illegall. and i want my fucking money back that my hard earned money not a pocket change.

[Hardcor3]

I've got payed just now after the liveness check , thats it we can close this now

[Little Mouse]

I've got payed just now after the liveness check , thats it we can close this now

Update the topic title with "Solved"