Hello Sling0,
Is it possible for you to reach us via
recovery@bcgame.com and describe your situation with the team? Lifting a self exclusion is not something we can do, but the team may have a solution.
Hi Support, Anyway you can get an update on the status of this? I replied to the email immediately and filled all required information. Two weeks later I haven't heard anything from BCGame. Thanks,
Hello Sling0,
May we trouble you with a request to send us a PM of the email address you use to reach us? We will ask our recovery team to look into email from the address immediately.
