I recently opened an account with btclevels and deposited 7.7btc and a moment later when i tried to login, it says, "incorrect password" and when i tried to click password reset link, and enter email, i dont receive any email from them, its been 10 hours i have clicked password reset link multiple times and enter email, it says "password recovery email has been sent to u" but i have not received any email, most of all i have sent emails to btclevels support and told them the scenario, i did not receive any email from them. I think they have taken my money and ignoring me now
Please guys, any advice?
THE ISSUE HAS BEEN FIXED SUCCESSFULLY, THEY SENT ME PASSWORD MANUALLY. After that i successfully withdrew my money.