i can not advise anyone to buy from them as hardware has arrived used/damaged all year.
support is intentionally difficult, requesting such stupidity as screen grabs to prove multiple PSUs are dead..
i am still owed over 1000USD which was initially offered as CASH but always with the promise of S2 upgrades 'soon' so i refused the cash as the ONLY reason i bought S2s was for their upgrade-ability, which was promised repeatedly up until 2 days ago when bitmain 'confirmed' there will be NO S2 upgrades.
he now claims cash compensation is impossible - and shitty S4s should be purchased with hosting to receive any compensation at all.
>4000USD + hosting to receive compensation 'conpons' valued at just over 1000USD
i will
NOT be buying any more antminer hardware - i now have 5 FIVE dead enermax 1000w PSUs that i have had to replace at my own expense.
UNTIL BITMAIN HONOURS OUR ORIGINAL AGREEMENT I WILL HAVE NO CHOICE BUT TO INFORM & WARN ALL POTENTIAL BUYERS TO THINK AGAIN.
"Bitmain Tech <info@bitmaintech.com>
Aug 31
Hi,
sorry, please ignore below email.
suggest you buy one PSU in your local market, we'd like to offer you some coupon for S4 as compensate, hope it is OK for you"
EVERYONE GOT THESE BULLSHIT COUPONS...
Sent to: edgar on: 03 July 2014, 16:35:54 »
Quote from: edgar on 03 July 2014, 12:07:19
Done.
has the power board been shipped? you know, the dead one that i had to RMA cos you refused to replace it costing me yet more money!!!?
Dear Sir,
Sir,
Firstly our apologies for the inconvenience.
If you concern the missing hash rate, we have compensated coupon for 100G hash rate for each miner. ALL PROMISE, NO COUPONS
If you wont buy Antminers any more, we can refund you the conpons. we are really a bit sad on this point.
If you concern the much communication/many emails, our tech is trying to confirm what the issue is or which part is broken. YOUR 'TECH' MUST BE RETARDED - OVER 400 EMAILS!!
We honor your real feedbacks on our forum, but could you please post it clearly? some customers may misunderstand on below comments:
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Still waiting for resolution on damaged & underperfoming S2 miners. - october 30TH 2014 STILL WAITING!!! WHATS TO MISUNDERSTAND??
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YOUR ANTMINER WILL ARRIVE WITH ISSUES, JUST CHECK THE THREADS - BITMAIN WILL FUCK YOU AROUND - YOU WILL NOT PROFIT