Confirm what has been written by mtgox, I was credited what I deposited 60 days ago.
However, I advise you to have more attention to these issues as I waited 2 months to get a sensible answer.
I think you should consider hiring more staff that is dedicated to the "customer care".
MtGox staff must consider themselves "too big to fail" and therefor "too big to care." Are they your only feasible trading option ziomik?
It is not the only source of bitcoin for me and this has caused me much trouble, but that does not mean that I should take the situation lightly.