Bitinstant Order Execution Failed

[bcole1864]

I placed an order through bitinstant using moneygram to purchase bitcoins through Zip zap inc for BTC-e.  Zip zap received the payment, but the bitcoins never showed up in my BTC-e account. When I checked my order status, the event log says that the order execution failed.  I have sent numerous emails to bitinstant since I discovered that the order failed yesterday, but have received no communication other than the information provided on the order status page. Has anyone had a similar experience using bit instant? If so, how were you able to resolve this? Thank you.

[Yuhfhrh]

I placed an order through bitinstant using moneygram to purchase bitcoins through Zip zap inc for BTC-e.  Zip zap received the payment, but the bitcoins never showed up in my BTC-e account. When I checked my order status, the event log says that the order execution failed.  I have sent numerous emails to bitinstant since I discovered that the order failed yesterday, but have received no communication other than the information provided on the order status page. Has anyone had a similar experience using bit instant? If so, how were you able to resolve this? Thank you.

It just means bitinstant ran out of funds at btc-e. Their support usually responds very quickly (within a couple of hours.) But lately they have taken a few days to answer.

[420]

I placed an order through bitinstant using moneygram to purchase bitcoins through Zip zap inc for BTC-e.  Zip zap received the payment, but the bitcoins never showed up in my BTC-e account. When I checked my order status, the event log says that the order execution failed.  I have sent numerous emails to bitinstant since I discovered that the order failed yesterday, but have received no communication other than the information provided on the order status page. Has anyone had a similar experience using bit instant? If so, how were you able to resolve this? Thank you.

It just means bitinstant ran out of funds at btc-e. Their support usually responds very quickly (within a couple of hours.) But lately they have taken a few days to answer.

Would the order just automatically execute once they get funds into BTC-e?

[gebriel12]

Hi my name is gabe and bitinstant i think just ripped me the fuck off. my transaction failed and i STILL dont have my money back and they dont respond to my emails wtf do i do someone please help!

[21after2]

Hi my name is gabe and bitinstant i think just ripped me the fuck off. my transaction failed and i STILL dont have my money back and they dont respond to my emails wtf do i do someone please help!

You already posted in the support thread. Yankee usually responds pretty quickly and works to resolve customer issues. I don't think anyone else on the forum could do anything for you.

[dannx3]

It has almost been two weeks since my Bitcoins from Bitinstant have arrived to my Bitcoins address. They said the system would be back up by monday 3/11 but still no results and no response from them either.

[PharaohUB]

It has almost been two weeks since my Bitcoins from Bitinstant have arrived to my Bitcoins address. They said the system would be back up by monday 3/11 but still no results and no response from them either.

same here..2 weeks , no btc , no money back.

that's rough

[juls2322]

Ya, rough man sorry. Same thing happened to me but they got back with me pretty quick. I think I was on another link though.

[420]

email to charlie shrem aren't going through
BitStamp support has been responding but just asking bitinstant to do something

been waiting on $250 for a week