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Author Topic: YoBit.Net - HELP! [ETH DEPOSIT]  (Read 942 times)
sunsilk
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January 18, 2018, 03:28:49 PM
 #41

no reply to multiple tickets, I even sent one in russian. No reply ever from there. Facebook: I'm still blocked. No reply from the yobit guy in this forum and no reply from their e-mail address, nor twitter. FML.
Why have you been blocked to their facebook page? As far as I know they don't have facebook page and I guess that page that blocked you doesn't have any connection to yobit.

Don't hope for their account to respond here in forum. They are only replying when someone posts a scam accusation against them when it regards to their delayed withdrawal.

Okay guys so, I just discovered that you can send private messages on Yobit. Up right, click PM, type the name of a moderator you want to send a message to (I wrote dominikherzog). Let's hope for a reply!!!
Let's see then, good luck to you mate.

So the facebook page is fake and they tried to scam us in chat with that story of sending 1eth!!!!
Did you send any amount there? Just stick to their website support.

no I didn't, first of all I don't have that kind of money lol, second I didn't trust him fully...
Good thing I thought you fall for that scam. There are people who are using other's establishment's name just for their own sake of collecting money easily.

Don't give up because you have to keep sending the support ticket until you get the reply, i know the pain of losing those 200$ hard earned money. Better contact all possible ways to reach them.
He's doing it but because of there are too many people who keeps on complaining to them everyday, his ticket is being covered by another ticket and supports there can't dig that much.

mid december? Jesus...I give up. Click PM and write a message to this moderator: dominikherzog, written exactly like that.
Try to post also to their ANN thread  https://bitcointalk.org/index.php?topic=914975.0

ebycon (OP)
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January 18, 2018, 08:43:27 PM
 #42

I give up. Gonna kill myself. Bye.
phonon112358
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January 22, 2018, 12:59:54 AM
 #43

same problem here...! Sad
I also sent in December some eth from bitstamp to yobit and haven't received it...
I created a support ticket on 28.12.2017 - but I also haven't got any answer... Sad

please tell if some of you have been able to recover the funds...

btw, I made some positive experience with the yobit support in the past... but now, they seem to be really bad....! Sad
rollingstorm45
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January 22, 2018, 04:05:10 AM
 #44

Sent ETH from Bitstamp. Didn't notice they send through smart contracts and YoBit doesn't accept that. I'm so stupid, I know. But I also noticed that others have made the same mistake and YoBit support manually accepted the transaction. Can anybody help me from the inside? Anybody from YoBit in here?

https://www.etherchain.org/account/e9C5C80750F35f4D95695272CBBAa285fbD73D61

=(

Your mistake is that you are not very careful in doing the transaction.
indeed some exchangers are willing to accept coins in withdraw from other exchangers, but some can not
to overcome this, you should try to move funds with a small amount, then if the transaction is successful, then you can move all your assets

ebycon (OP)
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January 22, 2018, 06:00:11 AM
 #45

Sent ETH from Bitstamp. Didn't notice they send through smart contracts and YoBit doesn't accept that. I'm so stupid, I know. But I also noticed that others have made the same mistake and YoBit support manually accepted the transaction. Can anybody help me from the inside? Anybody from YoBit in here?

https://www.etherchain.org/account/e9C5C80750F35f4D95695272CBBAa285fbD73D61

=(

Your mistake is that you are not very careful in doing the transaction.
indeed some exchangers are willing to accept coins in withdraw from other exchangers, but some can not
to overcome this, you should try to move funds with a small amount, then if the transaction is successful, then you can move all your assets

Indeed I already claimed I'm stupid. But gosh, they should assist us, get more people working on the support thing or something!
GieZ
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January 22, 2018, 01:16:39 PM
 #46

Anyone succesfully contacted with the support?
0,02 BTC is the amount you need to have in plain BTC. I have equivalent of more than that in some alts but still can not write on a chat.
For now about 2k$ in LISK blocked on withdrawal with status "In Proccess" from mid december Sad

mid december? Jesus...I give up. Click PM and write a message to this moderator: dominikherzog, written exactly like that.


The thing is I am a newbie and he does not accept PM from such Sad
porchy
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January 22, 2018, 03:52:51 PM
 #47

Yes I just sent 20 ETH from Bitstamp. Christ what a nightmare. Do you know where there offices are?
ebycon (OP)
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January 22, 2018, 06:08:36 PM
 #48

Yes I just sent 20 ETH from Bitstamp. Christ what a nightmare. Do you know where there offices are?

Bro, 20? You gotta ask them to unlock the deposit manually like I'm doing since 20 days or more now, with multiple tickets and PM to dominikherzog and matveevka. You send them the message with explanation and the txid of transaction and let's keep praying. My ETH was only $120 but still it was everything I had because I wanted to start in crypto and I just chose the wrong website to start. So now I'm back at 0 without any possibility of multiply my money or anything...just my luck. If you can consider a donation to a fella unlucky crypto-buddy this my ETH wallet (binance, this time): 0x8cf05c5b983480de1b7f0ba74c7602fa26a5ca6b


PS: I just discovered the name of another moderator to send messages to: warden


LET'S DO IT.

 
cryptomanu
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January 22, 2018, 06:59:54 PM
 #49

Hi,
I am having a similar problem. I sent ETH from Yobit to MEW - but the status is showing "In process" for the past 12 hours. When I click on the transaction - it gives this error "The requested URL /en/trade/undefined/undefined was not found on this server". Tried raising the issue with support with no response.
GieZ
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January 23, 2018, 09:16:47 AM
 #50

@ebycon, these are bitcointalk moderators or yobit's ?
ebycon (OP)
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January 23, 2018, 06:42:41 PM
 #51

@ebycon, these are bitcointalk moderators or yobit's ?

Yes! A friend of mine has been replied now from Matveevka from the actual ticket, not PM, look:

https://i.imgur.com/t299Fcj.jpg


So, he said "complete" I hope that means that he unlocked the ETH...I'm praying. There is hope.
GieZ
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January 25, 2018, 11:20:09 AM
 #52

Just got an answer on FB from @yobit.support
Here it is:
"Unfortunately, this is a general error with our exchange , and after we checked we found thar your transaction TXID has not been verified on our network for the unknown reasons
to fix this problems you have to refresh your transaction network by new deposit of 0.1 BTC and all your stuck amounts will be solved
when you are able to make the deposit contact with us to generate a new address and link by your account .

Sincerely

 Support Team"

ebycon (OP)
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January 25, 2018, 11:33:12 AM
 #53

Just got an answer on FB from @yobit.support
Here it is:
"Unfortunately, this is a general error with our exchange , and after we checked we found thar your transaction TXID has not been verified on our network for the unknown reasons
to fix this problems you have to refresh your transaction network by new deposit of 0.1 BTC and all your stuck amounts will be solved
when you are able to make the deposit contact with us to generate a new address and link by your account .

Sincerely

 Support Team"



It's a scam like we always said. That page is fake, it's not the real yobit! DO NOT SEND ANYTHING.
ebycon (OP)
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January 26, 2018, 08:12:54 PM
 #54

Join us: https://www.facebook.com/groups/350743538735696/?hc_ref=ARQIM_HqkJXS3TWckMR6xe_5jTojyPqg7CNZXQTVaQdFQy6omRnFeoVqsc2UETAIv6g
valen1309
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February 02, 2018, 03:42:59 PM
 #55

please help, I know that they help many people.

https://etherscan.io/address/0x8171edddc623e7e7d6e2a399f114fba5881f91f7

send a ticket and do not answer please help. I did not take the precaution

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worldooftanks
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February 05, 2018, 05:49:31 AM
 #56

That is money you were enrolled in manual mode?or you do not enrolled?they have a campaign there security issues that need to be careful with this exchange.
petterlion
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May 17, 2018, 04:19:33 AM
 #57

Sir, I have Deposit 0.19ETH 49days ago to my ETH deposit Address here in Yobit, The Address was Updated before I deposit. The Transaction was Successful with etherscan record that Yobit recieved the ETH but not appeared in my ETH account Balance.
I also sent a ticket to Support since that day i sent my ETH but No Response until now.
I think the Transaction was tru Smart Contract, I am sorry but that is My 1st ETH Transaction so i dont know about it. Sorry for my Mistake. Sir, I hope you can Help me.

The Etherscan ID was: 0xf8e453bb956448e82e6791418f2edc12502ea6018d58f026e5b22e8c8708304e

Link: https://etherscan.io/tx/0xf8e453bb956448e82e6791418f2edc12502ea6018d58f026e5b22e8c8708304e

I Hope you can Help Me sir. Thank You
achlyss
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May 18, 2018, 07:45:57 AM
 #58

immediately may make a complaint ticket to yobit support, usually takes 2-7 days based on my experience with yobit

livingfree
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May 18, 2018, 10:12:18 AM
 #59

immediately may make a complaint ticket to yobit support, usually takes 2-7 days based on my experience with yobit
Do they reply within a week? Most of the complains are saying that they are not replying and others are taking for more than 4 months.

I've read someone said even for 7 months there's no reply from any of the yobit team.

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