YoBit.Net - HELP! [ETH DEPOSIT]

[ebycon]

Sent ETH from Bitstamp. Didn't notice they send through smart contracts and YoBit doesn't accept that. I'm so stupid, I know. But I also noticed that others have made the same mistake and YoBit support manually accepted the transaction. Can anybody help me from the inside? Anybody from YoBit in here?

https://www.etherchain.org/account/e9C5C80750F35f4D95695272CBBAa285fbD73D61

=(

[tdeannova]

Sent ETH from Bitstamp. Didn't notice they send through smart contracts and YoBit doesn't accept that. I'm so stupid, I know. But I also noticed that others have made the same mistake and YoBit support manually accepted the transaction. Can anybody help me from the inside? Anybody from YoBit in here?

https://www.etherchain.org/account/e9C5C80750F35f4D95695272CBBAa285fbD73D61

=(

you must immediately submit a complaint ticket to the yobit support team and provide proof of your transaction such as tx hash and withdrawal screenshot of your bitfinex account. just send us 1 ticket and wait for the reply from them. there is no guarantee your assets will come back, but there is nothing wrong with it to try.

[zikabra]

Open ticket and explain them your situation, there is nothing we can do for you.
We are just forum users, we are not yobit support.
If they don't respond to ticket try to reach their support in chat. I visited site and I can see chat support or moderator is there so you can ask him to help you. It is user with green name.

[ebycon]

Open ticket and explain them your situation, there is nothing we can do for you.
We are just forum users, we are not yobit support.
If they don't respond to ticket try to reach their support in chat. I visited site and I can see chat support or moderator is there so you can ask him to help you. It is user with green name.

there is no support chat,

also yes of course I opened tickets, wrote on facebook chat in the official page and also twitter. The reason I wrote here it's because i saw a thread where a guy from Yobit replied once...

[keyboard warrior]

Open ticket and explain them your situation, there is nothing we can do for you.
We are just forum users, we are not yobit support.
If they don't respond to ticket try to reach their support in chat. I visited site and I can see chat support or moderator is there so you can ask him to help you. It is user with green name.

there is no support chat,

also yes of course I opened tickets, wrote on facebook chat in the official page and also twitter. The reason I wrote here it's because i saw a thread where a guy from Yobit replied once...

This is yobit's bitcointalk account that started its announcement thread. Unfortunately it hasn't logged in since December 13.

https://bitcointalk.org/index.php?action=profile;u=406594

You could try sending it a pm and hope yobit logs into it soon.

[ebycon]

yes also sent him a private message days ago..of course no response 0( =( =( =(

[matrix007]

yes also sent him a private message days ago..of course no response 0( =( =( =(

Is your problem solved?
I'm having the same problem...

[leea-1334]

May I ask, why do so many people make this same mistake? When transferring Ether, why cannot you all just use a simple "get deposit address", "open own Ethereum wallet", spend ETH. Easily done. Is there something I am missing out on why every one with these deposit problems are using smart contracts to perform simple deposit transactions?

Anyway, look in yobit chat and wait for support to show up. They will reply for sure if you see them.

[waroenkshisha]

I made the same mistake as you, I already did to send the ticket but no one answered my question. That's really sad, and I'm disappointed.

[ebycon]

May I ask, why do so many people make this same mistake? When transferring Ether, why cannot you all just use a simple "get deposit address", "open own Ethereum wallet", spend ETH. Easily done. Is there something I am missing out on why every one with these deposit problems are using smart contracts to perform simple deposit transactions?

Anyway, look in yobit chat and wait for support to show up. They will reply for sure if you see them.

what deposit chat??? the one at the right is for members only and I can't write because i have 0 coins. I used to buy bitcoins to transfer to binance, this time i wanted to use eth because the fees are lower...but little did I know that withdrawals from bitstamp are actually free...so I'm twice stupid. And I didn't even know smart contracts were used to transfer coins? I thought it was a separate concept use for indeed CONTRACTS...

[cengsuwuei]

youre problem is solved or not
if still problem you can post in yobit official thread, with ticket number, i see youre transaction is ready confirmation

[ebycon]

youre problem is solved or not
if still problem you can post in yobit official thread, with ticket number, i see youre transaction is ready confirmation

no, it's not resolved because nobody answered me via tickets or facebook or twitter. Can you please link the yobit official thread?

thanks.

[ebycon]

Okay i'm talking to them on facebook chat =)

[ebycon]

This is what they told me:

"Unfortunately sir can not proceed to deposit to your account because the least quantity we can pass is 1 full etherium
We will link your account to our system. We will create a new deposit address for your account so that you can send the rest of 1 ETH so we can proceed it."

What kind of bullshit is this?

edit: I begged and it said okay, give me your email address. I gave it to him and he said: okay sir, check your balance in few hours...



I hope he helped me!

[g0ld3nb0y]

I have same problem. Opened numerus tickets on their support, but i still didn't get my ETH after 20 days.


https://etherscan.io/tx/0xf88c2eb89cc2c2282f063ad50f3ab95d6e9c7446f427587a6ef3b6b87a034595

[jossiel]

This is what they told me:

"Unfortunately sir can not proceed to deposit to your account because the least quantity we can pass is 1 full etherium
We will link your account to our system. We will create a new deposit address for your account so that you can send the rest of 1 ETH so we can proceed it."

What kind of bullshit is this?

edit: I begged and it said okay, give me your email address. I gave it to him and he said: okay sir, check your balance in few hours...



I hope he helped me!

So what's the ending? Did they helped you out and your balance was credited to your account? Good to see that they are hoping this such problems as they are well known for being sick and unhelpful with their traders.

I have same problem. Opened numerus tickets on their support, but i still didn't get my ETH after 20 days.


https://etherscan.io/tx/0xf88c2eb89cc2c2282f063ad50f3ab95d6e9c7446f427587a6ef3b6b87a034595

For 20 days? Really? You sent numerus tickets and that's the reason why they are not getting to your complain, they are receiving thousands of the same problems and you are doubling yours so that will not help you out.

Just do what OP did and for sure that will help you with your stuck deposit. As it has been said before that don't use them anymore if you don't want to have problems with deposits and withdrawals.

[g0ld3nb0y]

yes, i totally agree with you.

I didn't know, that yobit has problems with bitstamp eth contracts. That i found out recently on this forum.
But, you know, when something unusual happens, then you start looking for answers.

Hope that this problem will soon be resolved.

I tried to contact them tru: official support, mail, this forum and facebook, but for now no response at all.

[Zocadas]

No exchanger I know  doesn't support deposits to smart contracts, but the other exchangers for example cryptopia help their customers to get their funds back without any problems. Yobit seems to have one of the worst support system so the probability is high for losing wrong sent funds. But I also wouldn't give up.
I wish you best luck.

[ebycon]

he said to check the balance in few hours, but still nothing after 20 hours. Do you guys think that such a manual intervention takes all these hours or he just lied to me?

[ebycon]

That's it, yobit just blocked me on facebook! Can't write on chat anymore or comment the photos: SCAM.