Hi, I had been buying at the $500 max with card while I waited for them to deposit funds for verification (3days). That happened a few days ago and I immediately purchased a bunch of ETH, which, I would have moved to other currencies when it started dropping, rather than watch my investment lose hundreds of dollars in the meantime. I check again today and see that they JUST submitted the EFT after 3 days!!! That being said, they'll get their money at the close of business and I'm curious if I'll have my funds available tonight or tomorrow or if they're going to just sit on it till Tuesday as they have quoted??? I mean, if they cost me a bunch of money because they didn't get the EFT done for 3 days, then didn't make it available for 4 more (2 days more than every bit of documentation on the site states) what's my recourse outside of going to my bank for a chargeback? I could still easily just move transfer the funds and then the purchase gets voided, but I'd rather not burn a bridge with them, but I'd rather that than be out %20+
And why do you post here ? You'd have much better chance to get a response directly from them or on a platform with more visibility, like reddit.