WARNING
DO NOT register and DO NOT trade on the BKEX exchange, I managed to buy MYX tokens below the price, fortunately, but the BKEX exchange froze my account when I wanted to withdraw part of my funds to two different addresses.
They can’t send a message and explain why they did it.
Their support is desperate, they know nothing about it, they claim I did some illegal actions
Is the action illegal if I:
1. Trade on your site, if it is illegal, write that message on the front page
2. Buy some tokens below market price because someone decided to sell large amount of tokens and the exchange has poor liquidity
3. Withdraw funds to two different addresses
It is difficult and impossible to reach someone with authority, the support also do not understand English
They can freeze the account within an hour, but for 4 days they can't check the situation and resolve problem with my account, I don’t know if they want to do it at all or they’re just thieves.
The worst cryptocurrency exchange where I created an account, they have poor liquidity, obviously it doesn’t matter to them because they steal assets from users.
I think I had enough patience, I have already sent them emails a couple of times and I have talked live chat from mobile app twice, but it seems that my case is not too important to them, so at least let it be public now, if we could not solve my problem as humans in normal way
If their reputation and honesty is worth a few thousand dollars let them take it, they DO NOT deserve new customers, but even these existing ones should ask themselves where they keep their money
I learned from my mistake but at least some other people don't have to
https://twitter.com/Rope1113/status/1298884248431136769