Hi @terrorblade3189,
As discussed with you earlier, we have processed your order based on the real time price of the bitcoin. You may check the bitcoin price chart of 31st May 2016 and see the real time price fluctuation. The price did fluctuate from the time you contacted us, to the time your funds were received and processed. The screen shot you are referring to, is just the money deposited to Coinsecure. There was a request placed after that to buy bitcoin, which includes the exchange fees and was sent to you deducting our service charge which was 1%.
Our charges are real time and are higher compared to other exchanges due our mode of operation and the risk involved in dealing with cash in person. We are sorry that you didn’t receive your expected bitcoin value, despite providing you with the best possible pricing.
Regards
Trybitcoin
Well As i told you.. I'm not stupid to buy at 4000 rs extra per bitcoin when I could've as well bought at other places for much cheaper. I did check the price , since I'm an avid trader and not the first time playing the bitcoin graph. I was monitoring it specifically and noticed that it hiked only after an hour or so after I received the bitcoins . The price SHOULD be locked at what price I placed the order at , since that's what your site clearly states and that would be the time of my purchasing the bitcoin. It's just common sense. I'm sorry you people felt the need to steal almost 10,000 rs which is surely not 1% service charge. More like service charge of 7% .
I observed across all the sites before buying the prices on your site were the lowest. But OFCOURSE just when you received the money .. the prices across every bitcoin site were EXACTLY the same , except yours which "Suddenly" spiked ... and obviously you blame it on BTC volatility.
Classic Scam.