I do not care if you're the one had no problems, at least the fact is there's people having problem with them.I've been their user since 2016, back then I do not need to supply any ID for deposit/withdrawals.
Yesterday when I made my withdrawals from my account it seems like it's not being processed for more than a day!
http://imgur.com/a/Ul3gSThey're not replying support ticket as well, if you check out trollbox, you'll see tons of people asking about their withdrawals!
Besides more topic about it can be found here,
https://bitcointalk.org/index.php?topic=1907457.0https://bitcointalk.org/index.php?topic=1934254.0https://bitcointalk.org/index.php?topic=1942992.0https://bitcointalk.org/index.php?topic=1905550.0https://bitcointalk.org/index.php?topic=1925161.0https://bitcointalk.org/index.php?topic=1907457.0...and many more!
I've heard many explanations and excuses from them, such as their support are having big influx of tickets, and they're unable to process them in time.
They're the one who operate their business, that's their mistake for unable to efficiently operate the business, thus there's no point of giving such excuses to us,
plus most of the people are depending on the withdrawal to pay their bills, repay their loan, do you think their lenders accept such excuses?
For anyone still going to deposit or trade altcoins, especially new user that recently register, I'm here to warn you that you might need to wait weeks before you can withdraw.
