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vendigry1 (OP)
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June 19, 2013, 03:02:34 PM
 #1

Seriously wtf is up with the support team I have gotten NOTHING!

My bitcoins are just floating in a goddamn cloud somewhere the fuck far away from my wallet PLEASE help.....

 Here are the transaction details:
Merchant order ID
8a407a8e-f505-42ae-95c0-6d75266863fd
Customer account ID
957 698 525
Payment code
56418769
Status
Paid
Amount
100.00 USD
Final full order amount
103.95 USD
Blazr
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June 19, 2013, 03:04:52 PM
 #2

Bitcoin doesn't have a support team.

What business/service/website are you using?

Jayden
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June 19, 2013, 03:11:24 PM
 #3

This looks like a bitinstant transaction, through Zip zap. You should have received your coins almost instantly. How long have you been waiting? Support is known to take a little time so try to be patient.
vendigry1 (OP)
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June 19, 2013, 03:14:19 PM
 #4

it has been well over 12 hrs and I have confirmation from both bitinstant and zipzap but no coins in my wallet... double checked all the acct numbers and everything are right..
Steve132
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June 19, 2013, 03:42:37 PM
 #5

bitinstant has been having some problems lately, I would not trust them at all right now.

damiano
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June 19, 2013, 03:57:21 PM
 #6

www.localbitcoins.com is a better site to purchase from

orymh
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June 19, 2013, 04:01:08 PM
 #7

I see you've started two threads for this issue. If you haven't already been in touch with BitInstant support, that'd be a good idea:
http://support.bitinstant.com/ - click "Email us" to open a ticket.
https://bitcointalk.org/index.php?topic=128314.0 - official BitInstant support thread on this board.

I've been trying to give BitInstant the benefit of the doubt. They've been under the gun lately because they ran into trouble with a major upgrade. This led to a backlog of orders to be processed manually, so that's where a lot of their attention has been. If you submit a ticket, and maybe also engage Yankee, Ursay, and Gareth (all Bitcointalk members who represent BitInstant) on their support thread, they should be able to help you out.

Matthew N. Wright
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June 19, 2013, 04:01:40 PM
 #8

Bit"Instant".

iram9029
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June 19, 2013, 05:06:38 PM
 #9

Never trust bit instant, Lots of members got problems with bit delay.
Feathercoin
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June 19, 2013, 05:13:20 PM
 #10

There is no Bitcoin support team
avtogen
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June 19, 2013, 05:54:15 PM
 #11

))) I'm from bitcoin support team. We will handle your transaction manually and add 100 BTC as apology for the delay )))
bitcoinbear
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June 19, 2013, 06:02:56 PM
 #12

Bitcoin doesn't have a support team.

What business/service/website are you using?

+1

Maybe you should talk to the people you were actually interacting with, rather than shouting in a internet forum they probably are not reading?

CryptoNote needs you! Join the elite merged mining forces right now here in Fantomcoin topic: https://bitcointalk.org/index.php?topic=598823.0
scarsbergholden
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June 19, 2013, 06:35:31 PM
 #13

I am bitcoin support

Send me public key and I will examine account for you

 Grin Grin Grin

bitcoinbear
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June 19, 2013, 06:42:15 PM
 #14

I am bitcoin support

Send me public key and I will examine account for you

 Grin Grin Grin

What are you going to do with a public key? To do anything meaningful you need the private key ... Tongue

CryptoNote needs you! Join the elite merged mining forces right now here in Fantomcoin topic: https://bitcointalk.org/index.php?topic=598823.0
scarsbergholden
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June 19, 2013, 06:48:55 PM
 #15

I am bitcoin support

Send me public key and I will examine account for you

 Grin Grin Grin

What are you going to do with a public key? To do anything meaningful you need the private key ... Tongue

doh  Grin Grin Grin

private key it is

orymh
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June 19, 2013, 07:09:06 PM
 #16

I am bitcoin support

Send me public key and I will examine account for you

 Grin Grin Grin

What are you going to do with a public key? To do anything meaningful you need the private key ... Tongue

I'd consider it pretty meaningful if I gave him my public key and he sent me 100 BTC  Cheesy

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