vendigry1 (OP)
Newbie
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Activity: 10
Merit: 0
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June 19, 2013, 03:02:34 PM |
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Seriously wtf is up with the support team I have gotten NOTHING!
My bitcoins are just floating in a goddamn cloud somewhere the fuck far away from my wallet PLEASE help.....
Here are the transaction details: Merchant order ID 8a407a8e-f505-42ae-95c0-6d75266863fd Customer account ID 957 698 525 Payment code 56418769 Status Paid Amount 100.00 USD Final full order amount 103.95 USD
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Blazr
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June 19, 2013, 03:04:52 PM |
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Bitcoin doesn't have a support team.
What business/service/website are you using?
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Jayden
Newbie
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Activity: 2
Merit: 0
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June 19, 2013, 03:11:24 PM |
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This looks like a bitinstant transaction, through Zip zap. You should have received your coins almost instantly. How long have you been waiting? Support is known to take a little time so try to be patient.
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vendigry1 (OP)
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Activity: 10
Merit: 0
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June 19, 2013, 03:14:19 PM |
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it has been well over 12 hrs and I have confirmation from both bitinstant and zipzap but no coins in my wallet... double checked all the acct numbers and everything are right..
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Steve132
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Activity: 7
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June 19, 2013, 03:42:37 PM |
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bitinstant has been having some problems lately, I would not trust them at all right now.
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damiano
Legendary
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Activity: 1246
Merit: 1000
103 days, 21 hours and 10 minutes.
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June 19, 2013, 03:57:21 PM |
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www.localbitcoins.com is a better site to purchase from
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orymh
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June 19, 2013, 04:01:08 PM |
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I see you've started two threads for this issue. If you haven't already been in touch with BitInstant support, that'd be a good idea: http://support.bitinstant.com/ - click "Email us" to open a ticket. https://bitcointalk.org/index.php?topic=128314.0 - official BitInstant support thread on this board. I've been trying to give BitInstant the benefit of the doubt. They've been under the gun lately because they ran into trouble with a major upgrade. This led to a backlog of orders to be processed manually, so that's where a lot of their attention has been. If you submit a ticket, and maybe also engage Yankee, Ursay, and Gareth (all Bitcointalk members who represent BitInstant) on their support thread, they should be able to help you out.
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Matthew N. Wright
Untrustworthy
Hero Member
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Activity: 588
Merit: 500
Hero VIP ultra official trusted super staff puppet
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June 19, 2013, 04:01:40 PM |
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Bit"Instant".
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iram9029
Newbie
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Activity: 2
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June 19, 2013, 05:06:38 PM |
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Never trust bit instant, Lots of members got problems with bit delay.
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Feathercoin
Newbie
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Activity: 6
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June 19, 2013, 05:13:20 PM |
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There is no Bitcoin support team
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avtogen
Newbie
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Activity: 51
Merit: 0
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June 19, 2013, 05:54:15 PM |
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))) I'm from bitcoin support team. We will handle your transaction manually and add 100 BTC as apology for the delay )))
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bitcoinbear
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June 19, 2013, 06:02:56 PM |
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Bitcoin doesn't have a support team.
What business/service/website are you using?
+1 Maybe you should talk to the people you were actually interacting with, rather than shouting in a internet forum they probably are not reading?
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scarsbergholden
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June 19, 2013, 06:35:31 PM |
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I am bitcoin support Send me public key and I will examine account for you
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bitcoinbear
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June 19, 2013, 06:42:15 PM |
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I am bitcoin support Send me public key and I will examine account for you What are you going to do with a public key? To do anything meaningful you need the private key ...
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scarsbergholden
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June 19, 2013, 06:48:55 PM |
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I am bitcoin support Send me public key and I will examine account for you What are you going to do with a public key? To do anything meaningful you need the private key ... doh private key it is
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orymh
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June 19, 2013, 07:09:06 PM |
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I am bitcoin support Send me public key and I will examine account for you What are you going to do with a public key? To do anything meaningful you need the private key ... I'd consider it pretty meaningful if I gave him my public key and he sent me 100 BTC
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