I accidentally deposited BTC in BCH Wallet. I know it was a serious mistake, but I asked if they could just switch the BTC network to BCH.
The Transation was confirm in blockchain. It took 8 days, and I got no response.
This was the answer I received through facebook:
https://imgur.com/kBFyRvfI may be wrong, but of all the support I have received from the exchages, paying to receive your money that will be invested in the site is a beautiful joke.
What do you think about that?