It's a withdrawal method on cex / btcc i have been following up with them unfortunately with no response.
Calling them daily and the support guy says he's support some one from accounts would response back and no one does it.
Any one had similar experiences ?
You bet I have...like right now. I've got USD$400 sitting in there I can't get at. The withdrawal transaction needs an "authorisation code" that I never received, but nonetheless followed their directions to e-mail to get a reset code.
A number of e-mails have gone unanswered...in fact, I have not even gotten delivery statuses or return receipts. Phone msgs have gone unanswered; I can't get a person to answer the phone.
I opened a ticket with CEX.IO to see what they thought (that's my primary exchange...they use CC), but they declined to get involved.
I used Coinbase for a long time without issues, but the state of Hawai'i initiated regulations that prohibited them from doing business in Hawai'i.
So...I'm in the same boat. Did this resolve for you? You can PM instead if you wish. I 'm glad I found your post. I thought I was alone.