BTC-E banned after buying

[zaico]

Every time i try to connect (no matter what ip ) it shows:

You has been banned. (IP 188.x.x.x)

 I'm just new from Saturday and all this happens minutes after buying 1 bitcoin.

I'm trying to speak with them by Skype but they keep silence since i start talking about ban.

Any sugestions?

[MAbtc]

Every time i try to connect (no matter what ip ) it shows:

You has been banned. (IP 188.x.x.x)

 I'm just new from Saturday and all this happens minutes after buying 1 bitcoin.

I'm trying to speak with them by Skype but they keep silence since i start talking about ban.

Any sugestions?

Do you use TOR or proxies to connect? I'm not sure how BTC-E approaches that. How did you fund your account? I won't lie, BTC-E support is not great.

[bitcon]

they banned me for talking shit in the trollbox. but i think its only a 24 hr ban.

[zaico]

I haven't used the chat so it isn't possible. I know it's the account not the IP banned. I use to connect whitout any proxys, but once i've seen i couldn't get in i tried by TOR, and it let me in. But banned my again when i logged in. It's a shame to have that kind of ("nobody knows") politics with users.
How the hell can someone know why has he been banned?

[DaRude]

They ban most tor nodes

[zaico]

As i saied. I DON'T connect with TOR. I just did it after, for seeing if it was a IP ban.

Any way to know why I've been banned

[DaRude]

Oh didn't see it. Open a ticket and ask them. Too many password attempts 

[zaico]

This is what happened:

As you can see in here : https://bitcointalk.org/index.php?topic=254488.40
my account was blocked yesterday few hours after writing the code they give me.

Now, 24 hour later (must be some jocke with the site-name, which is not funny for me at all) they send my this:

I am representative of 24change.com.
Yesterday due to mistake of our manager we've sent you an 300 USD BTC-e code (Order: 23883), but we didn't already get your payment to our liqpay.com account. The fact is that payment was canceled by liqpay.com, and full amount will be refunded to your account within 6 business days. Due to co-operation with BTC-e.com administration your account was temporarily suspended, after you redeemed this code. Now to unlock your account you need to send us newly generated btc-e code with amount of: 300.0 USD BTCE. I hope you are a decent person and we'll recieve new BTC-e code from you soon.
Thank you for understanding.

Obviously everything was saved here so I have nothing to hide. As everyone can see I payed for a service in this place. They took my money. Didn't give me anything and once they gived to me they make my btc-e account block.

So VERY CAREFUL WITH BTC-E AND 24CHANGE!!

[mars78]

the problem is 24change bugged system . I lost 350$
they take the money and do not dispatch orders.

[zaico]

Totally agree. But btc-e is responsable too. If you ban someones account at least get in contact with him before it, don't you think? Fuck people has money on them accounts!

[24change.com]

the problem is 24change bugged system . I lost 350$
they take the money and do not dispatch orders.

You already know that your order #25215 has been successfully completed.

[24change.com]

Totally agree. But btc-e is responsable too. If you ban someones account at least get in contact with him before it, don't you think? Fuck people has money on them accounts!

Your order will be refunded at all amount by liqpay.com.
We apologize for inconveniences, but it's not our fault. Thanks

[zaico]

6 days. No refound and my btc-e account still ban because of you.

[mars78]

beware  don't send money  their have no funds on btc-e.

https://bitcointalk.org/index.php?topic=254488.msg3639550#msg3639550