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February 28, 2014, 06:06:55 PM |
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To be perfectly fair (immature tone of OP aside):
1. Panic is kinda understandable if you're new — we all know Gox was to be avoided and generally Coinbase works fine, and is certainly solvent, but OP may be concerned about any BTC anywhere but in-hand. Don't panic, OP; CB was just audited so you should be fine.
2. I myself had a huge snafu with CB, but involving a nearly six-figure USD sum, where they "lost it" for a bit. It was only a huge snafu because it took nearly 3 weeks to sort out, and a couple direct emails from Olaf promising things. But in the end I did get the money. The problem, was a bug in their system, amplified by horrible customer service turnaround time. (Far better than Gox and several other places, but nowhere near up to "rest-of-the-world" standards.
3. It is true that you can't see their ticket support stuff from mobile. Any mobile. Their stupid "responsive design" site uses media queries so you can't even fake the user agent. If you are on a touch device that's not a PC-tablet you don't get the whole site. iPad 3 retina? Treated like an iPhone. Hamburger menu. Nexus 5 with 1080p screen? Same shit. I fucking hate this responsive bullshit. It's a good idea but the problem is people are involved. I'm so tired of the cycle where mobiles get a different web. There was the WAP sites, persisting even in the days of Opera and EVDO, and then far worse is the trend of user agent strings forcing you to dumbed-down mobile sites, but at least you can bypass that usually; now this.
Regarding 3, CB told me they'd fix that shit back when I was having the issues in #2. Guess not.
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