Is HitBTC scam?

[cap10]

In the net there are many different opinions about this exchange, recently I transferred from there easily and fast tokens (about $ 300) without KYC. I totally want to get away from this exchange because I no longer trust. The fees there are very high, sometimes as high as token that you want to pay off. It will not be left to me when all tokens sell there first, then pay off everything and say goodbye to this exchange. As soon as I sell everything there, I will not trade anymore

Why you try to get away from this exchange?
Are you getting losses your coin/token anything?

[cap10]

I suggest don't use their service because they are well-known "freezing account" without violating any terms and there is fresh news about it from here and I don't like more people to become one of another victim.

Much better to trade on other well-known exchange for safety purposes like binance.

Are you suffer this issu anymore? Or is there any possibility to unfreezing my account by verification if freezing happened?

[cap10]

They got high redraw rates and there is always some satoshi stuck when you move balance from trader to non trader wallets.
Coinmarketcap lists any exchange with some volume, cant relay on that.

But I think Coinmarketcap need to monitor any exchange which the listed because we believe in Coinmarketcap!

[JollyGood]

I have used this exchange and have not found any issue, but few people said that sometimes HitBTC ask a nonsense free while trading or withdrawing their funds. After that, I decide to stop trading my funds there, I don't want anything bad happens to me. We all need to be more careful in choosing exchanges and go away after you found a suspicious thing.

Let us know what we can do to dispel any possible doubts you might have, thanks in advance.

You have not posted here since 1st May 2019 and today is 16th May 2019 - your reputation is in tatters so you need to get more active here and resolve customer complaints please.

Here is a great place to start: https://bitcointalk.org/index.php?topic=378827.msg51071580#msg51071580

Hello.

I'm afraid because my account is fully locked , i'm not able to withdrawal ( for around 0.84 BTC )
I have opened a ticket #424433 :

KYC -> I sent all documents
After, the support team answered me yesterday for proof of residence.
I sent my bank statement + my IBAN. ( same name, same address  : they refused ).
So, I sent three times my Internet Bill ( same name, same address ) :
To support+id424433 [at] hitbtc.zendesk.com : 14 may 18:41
To support+id424433 [at] hitbtc.zendesk.com : Today, 15 may 09:43
To support+id424433 [at] hitbtc.zendesk.com : Today, 11:47

After that, no answer.
They think I sent e-mail to bad e-mail address /-_-'/ but no, only at support+id424433 [at] hitbtc.zendesk.com ... so ...they told me on Twitter " We don't receive your e-mail, please try form another e-mail " .. lol..  But before they received , and now no... but why not...

I created a new e-mail, and I sent again today at 16h48.

And after, at 18h35, they said " check your mailbox ", but of course, NOTHING.

Here proof ( twitter + email + hitbtc ) :







Why I am afraid ? Because I bought small by small with my economy this Bitcoin in December 2018, half on Bitcoin ATM, half on a guy found on Localbitcoins.

They write to their website that people are allowed to withdraw without KYC 1 BTC. But in my case not.


KYC is not the problem.
The problem is how they proceed with me ( low, ask too much documents for nothing ), and I see too much message that they ask proof of fund, that I don't have because I bought in cash in December for a total of .. around 3500€ .

I'm honest, not a frauder. I give them all documents. And now, i'm waiting waiting waiting and see a lot of people in my case on Twitter.
Sound not good at all.

They wrote to a man this :

After the registration, the withdrawal limit for unverified accounts will be 1 BTC per day (and it's equivalent in other currencies), and 5 BTC per month.

If you verify your account, you will be able to withdraw 100 BTC per day and 30,000 BTC per month.

Me it's... 0.87 BTC !!!
I'm totally despair... I never had this sort of problem in my life, I feel scammed.

Thank you reading my message.

P.S , People in the same situation this week :
Twitter :
https://twitter.com/NYCrypto777/status/1128637166828044289
https://twitter.com/RajendraSundar/status/1128555171343163392
https://twitter.com/Sayonaradeshita/status/1128302474006343680
https://twitter.com/cryptobrainy/status/1128414506093355008
https://twitter.com/b4rjavel/status/1128624568992768000
https://twitter.com/TheGhosted7/status/1127158416689061888
https://twitter.com/PierreMartinow/status/1126962052369661952
https://twitter.com/CryptoMcKenna/status/1126107239222325250
https://twitter.com/VicLaShawn/status/1125819052805505024
https://twitter.com/VelvetMilkman/status/1128563694684770304
https://twitter.com/12345678910clc/status/1128618344389591040

[don_ricci]

Definitely not a scam. I've been using it for quite a while and haven't had any major problems with it. But the thing is, they do not have a sufficient amount of guides and user information on their website and social media. So incomprehension may happen from time to time.

[JollyGood]

I suggest don't use their service because they are well-known "freezing account" without violating any terms and there is fresh news about it from here and I don't like more people to become one of another victim.

Much better to trade on other well-known exchange for safety purposes like binance.

This tactic is still the same. The obvious observation leads to conclusions that they selectively scam their users under the guise of "freezing accounts" but keeping that aside their fees are not exactly great either.

My advice to all: avoid HitBTC

[asyakashi]

I had a bad experience with hitbtc regarding asset withdrawals, but the problem was over within a week.
So far I have never done a trade there. and this thread is increasingly frightening me. it's better to ignore this exchange.

[JollyGood]

I had a bad experience with hitbtc regarding asset withdrawals, but the problem was over within a week.
So far I have never done a trade there. and this thread is increasingly frightening me. it's better to ignore this exchange.

I am glad you have a view to ignore HitBTC. Things are not looking great there to be honest and their fees are very high.

Lots of rumours and speculations about their future. They lost the opportunities to post here to inform users about what is happening and to keep updating people.

[Infinum]

Yes, they are a SCAM. They block bigger withdrawals and force bogus KYC procedure to stall. People report waiting for their money for months without any success or response by the staff.

In short, they are stealing users funds' whenever possible.

[milewilda]

Yes, they are a SCAM. They block bigger withdrawals and force bogus KYC procedure to stall. People report waiting for their money for months without any success or response by the staff.

In short, they are stealing users funds' whenever possible.

They arent still scam yet they are still operation and just like Yobit they are shady as hell. Holding users funds and shady alibis on stealing peoples money.
I used up Hitbtc and withdrawals comes through without any issues but their fees are insanely high which havent being changed ever since as i remember
wayback on that 2017 bull run.

[AppliedOptimal]

I have heard about that and I had a lot of tokens and coins on that exchange. So the very night I heard about this, I converted almost all my tokens to XLM and withdrew, because it was the cheapest coin at the time. Well, it is still the cheapest and it is not catching up with the others, probably because of Libra stuff.
Anyways, long story short, it is a good principle to keep your coins or tokens on your own wallet, where you own your private keys. Having said that, HitBTC did not give me a hard time for withdrawing any of my coins or tokens.

[.gustafson]

I had a bad experience with hitbtc regarding asset withdrawals, but the problem was over within a week.
So far I have never done a trade there. and this thread is increasingly frightening me. it's better to ignore this exchange.

I am glad you have a view to ignore HitBTC. Things are not looking great there to be honest and their fees are very high.

Lots of rumours and speculations about their future. They lost the opportunities to post here to inform users about what is happening and to keep updating people.

As far as I get, the exchange doesn't steal anything from anyone. As soon as you pass KYC you get your money. You can criticize the service because at times these procedures take long, but I don't think it's okay to call the company a scam. This exchange is active, it has some features. I'd rather say they need improvements.