CEX.IO SCAM ALERT

[CEX]

Dear bitsnaps,

Thank you for updating us.

We are glad to hear that you have successfully withdrawn your funds and our Fee Schedule meet your expectations.

Regarding your current question:

is not clear enough (for how long? and how much?) which makes hosting/trading crypto in CEX hard to predict.

The mechanism of the storage fee deduction (the reasons, time frames, amounts for base currencies) from the very beginning is stated on our Terms of Use in paragraph 11. STORAGE.
Let me kindly remind you, that by the fact of account creation on our platform you have agreed to abide with our Terms of Use and other policies stated on our website or Official Blog.

Taking into account your particular case the Storage Fee can be applied due to our Listing/Delisting Policy. We updated our users regarding new policy were going to be applied via our Official Blog on March 25th, 2019:

https://blog.cex.io/news/listing-delisting-policy-18609

Additionally, as it is provided in the beforementioned policy an email notification about BSV delisting was sent month prior and the corresponded post on our Twitter page was made.
In such a way traders were beforehand notified to be able to plan their further steps in a timely manner.

We do hope that this clarification would satisfy your righteous interest.

Thank you for being our loyal customer.

[Nayana Patil]

Hey, I am new to cex.io. Can anyone help me in knowing it better.. I only read an article about it on CoinPedia..

[CEX]

Dear Nayana Patil,

Thanks for your interest.

Please feel welcome to visit CEX.IO site and "About us" section: https://cex.io/about

In case of any additional questions, do not hesitate to ask. We will gladly assist.