T17e problem

[Masoudes72]

My miner device gives this error, where is the problem?

Code:

2021-05-05 17:18:18:power_api.c:322:set_to_check_asic_voltage_by_steps: Set to voltage raw 1800, step by step.
chain 1, IO_DRIVE_STRENGTH_CONFIGURATION reg = 0x 7777777
2021-05-05 17:18:38:driver-btm-api.c:908:check_asic_number_with_power_on: Chain[1]: find 78 asic, times 0
chain 2, IO_DRIVE_STRENGTH_CONFIGURATION reg = 0x 7777777
2021-05-05 17:18:42:driver-btm-api.c:908:check_asic_number_with_power_on: Chain[2]: find 78 asic, times 0
2021-05-05 17:18:42:power_api.c:388:set_to_highest_voltage_by_steps: Set to voltage raw 2000, step by step.
2021-05-05 17:19:01:driver-hash-chip.c:451:set_uart_relay: set uart relay to 0x330003
chain 1 domain  0: d0 0.402, d1 0.396, d2 0.394, d3 0.308, sum = 1.499634
chain 1 domain  1: d0 0.402, d1 0.396, d2 0.417, d3 0.285, sum = 1.499634
chain 1 domain  2: d0 0.393, d1 0.378, d2 0.391, d3 0.338, sum = 1.499634
chain 1 domain  3: d0 0.378, d1 0.378, d2 0.384, d3 0.360, sum = 1.499634
chain 1 domain  4: d0 0.374, d1 0.372, d2 0.357, d3 0.383, sum = 1.485718
chain 1 domain  5: d0 0.374, d1 0.379, d2 0.375, d3 0.363, sum = 1.491577
chain 1 domain  6: d0 0.418, d1 0.422, d2 0.414, d3 0.245, sum = 1.499634
chain 1 domain  7: d0 0.376, d1 0.374, d2 0.373, d3 0.368, sum = 1.491577
chain 1 domain  8: d0 0.359, d1 0.360, d2 0.354, d3 0.357, sum = 1.430054
chain 1 domain  9: d0 0.359, d1 0.359, d2 0.354, d3 0.328, sum = 1.400024
chain 1 domain 10: d0 0.322, d1 0.327, d2 0.312, d3 0.323, sum = 1.282837
chain 1 domain 11: d0 0.398, d1 0.379, d2 0.393, d3 0.329, sum = 1.499634
chain 1 domain 12: d0 0.403, d1 0.398, d2 0.394, d3 0.304, sum = 1.499634
chain 2 domain  0: d0 0.402, d1 0.397, d2 0.396, d3 0.305, sum = 1.499634
chain 2 domain  1: d0 0.389, d1 0.372, d2 0.380, d3 0.356, sum = 1.498169
chain 2 domain  2: d0 0.380, d1 0.373, d2 0.389, d3 0.352, sum = 1.494507
chain 2 domain  3: d0 0.367, d1 0.359, d2 0.380, d3 0.337, sum = 1.443237
chain 2 domain  4: d0 0.379, d1 0.388, d2 0.386, d3 0.347, sum = 1.499634
chain 2 domain  5: d0 0.379, d1 0.379, d2 0.376, d3 0.362, sum = 1.495972
chain 2 domain  6: d0 0.393, d1 0.383, d2 0.380, d3 0.343, sum = 1.499634
chain 2 domain  7: d0 0.371, d1 0.371, d2 0.384, d3 0.366, sum = 1.493042
chain 2 domain  8: d0 0.367, d1 0.376, d2 0.362, d3 0.345, sum = 1.449463
chain 2 domain  9: d0 0.392, d1 0.394, d2 0.389, d3 0.324, sum = 1.499634
chain 2 domain 10: d0 0.387, d1 0.387, d2 0.383, d3 0.343, sum = 1.499634
chain 2 domain 11: d0 0.375, d1 0.377, d2 0.354, d3 0.372, sum = 1.478027
chain 2 domain 12: d0 0.376, d1 0.376, d2 0.375, d3 0.365, sum = 1.492310
2021-05-05 17:19:02:driver-hash-chip.c:839:set_ldo_ctrl: Set LDO to 0x2000203
2021-05-05 17:19:02 voltage[1] = 1800
2021-05-05 17:19:02 voltage[2] = 1800
2021-05-05 17:19:02:power_api.c:272:set_working_voltage_raw: working_voltage_raw = 1800
2021-05-05 17:19:03:temperature.c:305:calibrate_temp_sensor_one_chain: chain 1 temp sensor NCT218
2021-05-05 17:19:05:temperature.c:305:calibrate_temp_sensor_one_chain: chain 2 temp sensor NCT218
2021-05-05 17:19:05:uart.c:69:set_baud: set UART baud to 12000000
2021-05-05 17:19:06:driver-btm-api.c:240:check_bringup_temp: Bring up temperature is 36
2021-05-05 17:19:06:thread.c:848:create_check_miner_status_thread: create thread
2021-05-05 17:19:06:thread.c:838:create_show_miner_status_thread: create thread
2021-05-05 17:19:06:thread.c:818:create_temperature_monitor_thread: create thread
2021-05-05 17:19:06:sweep.c:1168:sweep_get_max_freq: max_freq_with_diff = 720
2021-05-05 17:19:06:frequency.c:473:inc_freq_with_fixed_vco: chain = 255, freq = 570, is_higher_voltage = true
2021-05-05 17:19:06:power_api.c:400:set_to_voltage_by_steps: Set to voltage raw 2100, step by step.
2021-05-05 17:19:29:power_api.c:400:set_to_voltage_by_steps: Set to voltage raw 2000, step by step.
2021-05-05 17:19:44:power_api.c:400:set_to_voltage_by_steps: Set to voltage raw 1920, step by step.
2021-05-05 17:19:53:power_api.c:400:set_to_voltage_by_steps: Set to voltage raw 1880, step by step.
2021-05-05 17:20:02:power_api.c:400:set_to_voltage_by_steps: Set to voltage raw 1830, step by step.
2021-05-05 17:20:12:frequency.c:508:inc_freq_with_fixed_step: chain = 1, freq_start = 570, freq_end = 570, freq_step = 5, is_higher_voltage = true
2021-05-05 17:20:12:frequency.c:508:inc_freq_with_fixed_step: chain = 2, freq_start = 570, freq_end = 570, freq_step = 5, is_higher_voltage = true
2021-05-05 17:20:12:frequency.c:347:inc_asic_diff_freq_by_steps: chain = 1, start = 570, freq_step = 5
2021-05-05 17:20:17:thread.c:630:check_temperature: over max temp, pcb temp 67 (max 85), chip temp 101(max 98) pcb temp rise 0 (max 13) chip temp rise 6 (max 15)
2021-05-05 17:20:17:driver-btm-api.c:198:set_miner_status: ERROR_TEMP_TOO_HIGH
2021-05-05 17:20:17:driver-btm-api.c:139:stop_mining: stop mining: over max temp
2021-05-05 17:20:17:thread.c:868:cancel_temperature_monitor_thread: cancel thread
2021-05-05 17:20:17:thread.c:878:cancel_read_nonce_reg_thread: cancel thread
2021-05-05 17:20:17:driver-btm-api.c:124:killall_hashboard: ****power off hashboard****

[HagssFIN]

See the end part in your log sample..
Some chip is running over max. temp at 101C (max. level is 98C).

Is there some damage is heat sinks or a bad contact between heat sink and chip?

Is your ambient temperature too warm?

Are the fans running ok?

[Masoudes72]

Last time device work in high temp and tern off , now can’t start hashing.
Usually can identify chips on hashboard but sometimes can’t identify them , Could this be due to the device overheating?
Fans works fine

[mikeywith]

Last time device work in high temp and tern off , now can’t start hashing.
Usually can identify chips on hashboard but sometimes can’t identify them , Could this be due to the device overheating?
Fans works fine

The temp part has to do with the heatsink contact, finding less than the total Asics has to do with the terrible quality of the solder paste Bitmain uses, it's a very common issue with all the 17 series, the E version is the worst of all be it the T or the S type, the hash board is probably dead and needs repair.