Rollbit doesn't want to pay

[gerasim88]

Sir,

We have already responded to your email on 13th June.

Within our response, we provided you the opportunity to contact support and
explain the reasoning why 3rd party flags had been raised on your account
due to association (and therefore AML concerns).

You have failed to utilise this opportunity to explain the situation to our
support team and we therefore have no alternative than to report the account
and flags in line with our licence obligations.
FIU / GoAML Curacao may then further forward the information to local LEA as
they see fit.

We would refer you to our Terms & Conditions, specifically Section 5, which
an unexplained 3rd party flag would satisfy.

We are prohibited from providing evidence to support a 3rd party flag to the
flagged account holder.

We now consider this the end of the matter and would note you are no longer
welcome at Rollbit.

Sincerely,
Rollbit Compliance Team

[gerasim88]

I waited 7 months to hear the same thing?
Casinos do whatever they want. Do you think that's okay?

[holydarkness]

I waited 7 months to hear the same thing?
Casinos do whatever they want. Do you think that's okay?

Remind me again what games were you playing at Rollbit? Casinos or sportsbetting? If they were casinos, you can raise to CG. There is a huge likelihood that they won't reply there, but the verdict made by CG can probably be used to mark this case as unresolved in my list [not to mention lower their score itself on CG].

[konstantin92]

Sir,

We have already responded to your email on 13th June.

Within our response, we provided you the opportunity to contact support and
explain the reasoning why 3rd party flags had been raised on your account
due to association (and therefore AML concerns).

You have failed to utilise this opportunity to explain the situation to our
support team and we therefore have no alternative than to report the account
and flags in line with our licence obligations.
FIU / GoAML Curacao may then further forward the information to local LEA as
they see fit.

We would refer you to our Terms & Conditions, specifically Section 5, which
an unexplained 3rd party flag would satisfy.

We are prohibited from providing evidence to support a 3rd party flag to the
flagged account holder.

We now consider this the end of the matter and would note you are no longer
welcome at Rollbit.

Sincerely,
Rollbit Compliance Team

What does this mean? Did they give an answer? I received the same letter today, although they initially accused me of having other accounts on this site, then they started saying that I was marked by a sports line supplier, now AML, all this looks like a brazen theft of money!

[gerasim88]

I waited 7 months to hear the same thing?
Casinos do whatever they want. Do you think that's okay?

Remind me again what games were you playing at Rollbit? Casinos or sportsbetting? If they were casinos, you can raise to CG. There is a huge likelihood that they won't reply there, but the verdict made by CG can probably be used to mark this case as unresolved in my list [not to mention lower their score itself on CG].

sweet bonanza and sport
they didn't respond to my complaint to casino.guru https://casinoguru-en.com/rollbit-casino-player-s-withdrawal-is-delayed-due

[gerasim88]

what else I cacn do? This is unfair

[ymcmbitcoin]

Rollbit is a massive scam. They did the exact same thing to me and I've never had an account there.

They literally just don't pay winners and give you some b/s response about AML or KYC. I passed KYC level 2 as well and they gave me no reason for holding $30k which is now 60k due to the price of eth.

Did you find anything that helped you? I am not letting this go. We should all team up together and do something.