Scam report on Stake.com which made me miss out on 10-20k Worth of bonuses

[Jayzfrost]

Hello everyone,

I’m reaching out to share my experience with Stake.com, and I’m hoping to get some advice and support from the community regarding what has been an ongoing issue for me. For over three years now, I have faced unjust account restrictions, denial of bonuses, and inconsistent enforcement of the platform's Terms of Service. Below is a summary of my situation and what I’ve been dealing with.

The Situation:
1. Account Restricted:

Since August 2022, my Stake.com account has been placed in withdrawal-only mode (but disabled which means i can't login), which means I haven’t been able to fully access or withdraw my funds. Despite reaching out multiple times, I have received no clear or satisfactory explanation for why my account was restricted in the first place.

2. Missed Bonuses:
Because of this restriction, I was denied bonuses that I should have been entitled to. I estimate that I’ve missed out on approximately $10,000 to $20,000 USD in bonus rewards due to the account’s status I have wagered over 1,144,771.88$ and lost over 94,000USD during that month. This is particularly frustrating because I was never informed of any wrongdoing or violation on my part.

3. Inconsistent Enforcement:

After the restriction was placed on my original account, I created a second account and wagered over $1 million without any immediate issues. I was able to claim my monthly and weekly bonuses for several months, until I revealed that this was my second account. Once I disclosed this, Stake.com immediately disabled my second account. This seems to directly contradict the treatment of my first account, and it raises serious concerns about how Stake.com applies its Terms of Service. and still even after they put my second account on withdrawal only mode I was still able to claim monthly/weekly bonuses and reload I was entitled to unlike the first account that they just didn't give me access to.

4. Support and Communication:

I have been in constant communication with Stake’s support team, but their responses have been vague, dismissive, and ultimately unhelpful. They simply tell me that I’m not eligible for bonuses that I rightfully earned, but they have yet to provide any legitimate justification for why I am being treated this way. It has become increasingly clear that there is a lack of competence and accountability within their support team.

The Impact:
This situation has caused me significant financial loss and emotional distress. Not only have I been denied access to my funds, but I have also missed out on large amounts of bonus rewards that I should have been entitled to, simply because of Stake’s mishandling of my account. The inconsistency in how my accounts were treated only adds to the frustration, and it’s been incredibly difficult to get a straightforward response from their support team. And to make matters worst I did it all for everyone and took the hit, wasted my own money to potentially show everyone how stake operates in the dark. Constantly I have been gaining information to do this.

What I'm Seeking:
I’m hoping to hear from others who may have experienced similar issues with Stake.com or have advice on how to proceed. Has anyone had success in resolving similar problems with Stake or other online casinos? What steps should I take next to escalate the issue or get compensation for the bonuses I was denied?

I’ve already filed complaints with regulatory bodies like AskGamblers and now waiting 96hours I'm about to make complains in Curaçao eGaming and eCOGRA, but I would appreciate any advice on how to approach this from a legal or community support standpoint. I'm considering legal action if necessary, as well as filing complaints on consumer protection websites. But the thing is curacao egaming site is just a png file and you cant create any complains.

My Plan Moving Forward:
If Stake.com does not resolve this issue in a fair and timely manner, I will be escalating the matter to legal authorities and taking steps to publicly share my experience on review sites and forums. I believe I’m not the only one facing these issues, and it’s important for other users to be aware of the potential risks when dealing with this platform.

Summary for lazy readers <3 !

My Stake.com account was placed in withdrawal-only mode since August 2022 with no clear explanation.

I was denied bonuses I should have received, potentially missing out on $10,000 to $20,000 USD. Wagered over 1,144,771.88$ and lost over 94,000USD during that month

I created a second account, wagered $1 million, and was able to claim bonuses for months before my second account was disabled after I revealed in their customer support that it was mine.

The support team has been unresponsive and unhelpful, offering no valid explanation for these actions.

I’m considering legal action and need advice on how to escalate this issue.

Please share any advice or experiences you may have had with Stake.com. I’d appreciate any help in resolving this matter.

Thank you for your time and support.


https://talkimg.com/images/2025/04/14/xYQuD.png  FIRST ACCOUNT
https://talkimg.com/images/2025/04/14/xYGNf.png   2ND ACCOUNT

[AHOYBRAUSE]

Hey there. Sorry to hear about your problem. This happens in 2022 so why do you come forward with this now?

I jut have to say something about this:

2. Missed Bonuses:
Because of this restriction, I was denied bonuses that I should have been entitled to. I estimate that I’ve missed out on approximately $10,000 to $20,000 USD in bonus rewards due to the account’s status I have wagered over 1,144,771.88$ and lost over 94,000USD during that month. This is particularly frustrating because I was never informed of any wrongdoing or violation on my part.

You are wrong thinking you missed out on 10k-20k , 10k yeah but not even close to 20k. Let's do the math.

You wagered 1.15 million, that's a good number and would give let's say 700$ in monthly bonus, just for the wager. I once had a 900k month (also with loss) that paid around 600$ monthly. Not sure what VIP level your account was, mine when I had the month was plat 5.
Now you obviously had BIG losses. While losses are a factor for bonuses it's not as impactful as the wager. Since your loss is really high of course I would think your monthly would be around 5k in total. I have seen comparable stats on reddit. Thinking you would get 10k really is wrong because that would mean you get over 10% loss back just for the month. So, guessing you have a host this means you get reloads. Those could be anything from 200-500$ daily. Maybe you already claimed some, I don't know.
Last thing is the top VIP bonus which would also have paid around 2500-3500$. The last 2 things of course only apply if you have a VIP host.
So that brings it so 5k monthly and then another 5k if you have a host. I'm not including weekly bonus because you didn't state at what time you were banned.
Also, since 2022 a lot changed on stake. There is no base reward anymore for high level account. One month you can get a 2000$ monthly but if you stop after that and only wager like 500$ the next month your monthly will be 1-10$. Same for weekly. One week I had 200$ weekly, the next weekend I got 10$ after no gameplay. After 4-5 week this number is down to 1$.

By the way, if you still play at stake for whatever reason, get a loss back deal from your host. I told them I get xx% from a different site (actually the truth of course) and they matched it. Just saying.

You made a big mistake creating a 2nd account and then even revealing your identity. This makes it even harder to regain access to your original account.

EDIT: Just saw both your accounts only have around 1 million in wager lifetime so you were only platinum 3 at this point. In 2022 you might have gotten a host at plat 3 already but now it's plat 4. Anyway, with plat 3 all the bonuses are also smaller than what I calculated with.

[Jayzfrost]

1. I didn’t just come forward now, I’ve been reaching out to Stake consistently for the past three years, only to be ignored or met with repeated copy-pasted responses. The reason I’m pushing this harder now is because I wanted to ensure I had solid, undeniable grounds. One of the most critical issues is how Stake intentionally delayed my access to my “withdrawal-only mode” account until after my earned bonuses had already expired. This wasn’t just negligence, it was a calculated move to avoid honoring what I was rightfully entitled to.

2. On August 22, just two weeks after creating my main account, I went on to wager another $1 million USD on a second account. That second account remained fully active for nearly two years. It was only after I personally disclosed to live support that this was an alternate account linked to my main one that they decided to place it under withdrawal-only mode as well.

However, even then, they did not disable the second account like they did with my main account. I was still able to access it and receive bonuses even after the withdrawal-only mode was applied. This inconsistency clearly shows a breach of their own Terms of Service. If I were truly excluded or ineligible, this account should have been restricted from the start, not after I revealed it myself.

3. I haven’t been able to claim any of my bonuses because Stake blocked my first account and refused to grant me access. After losing $94,000, they placed it under withdrawal-only mode. I even apologized to live support for my emotional outburst — which, in a gambling environment, should have been understandable and resolved then and there. Instead, they deliberately kept me locked out for over a year until the bonuses I was entitled to had already “expired,” and now they’re using that expiration as a way to gaslight me.

Also, it's important to note that I was Plat 3 VIP, with $1,144,774 wagered and $94,000 in losses on that main account — all within just 18 days, from August 8 to August 26, 2022, the date my account was disabled. The numbers speak for themselves.

4. Revealing my identity wasn’t a mistake, in fact, it further proved that Stake was breaching its own terms. All of my accounts were verified using the same KYC documents I provided with my original account. I only created and used those secondary accounts to investigate Stake’s practices, and what I found was telling. They claim to "protect" users through self-exclusion, but in reality, they neither monitor nor enforce it consistently. If their system truly flagged risky behavior, my other accounts wouldn’t have been allowed to operate for so long. This shows they’re not prioritizing player safety,  they’re simply profiting from selective enforcement.

5. One final point, I strongly believe this isn’t an isolated case. It’s likely Stake has done this to others behind the scenes, deliberately avoiding the liability of paying out bonuses players are rightfully entitled to. According to their own terms, bonuses are only voided if a player personally requests a self-exclusion. In my case, there was no such request. Stake acted on their own, citing a single frustrated remark made during an emotional moment, something not uncommon on a gambling platform.

Instead of diffusing the situation, they escalated it by not only putting my account in withdrawal-only mode, but also blocking my access entirely. That’s not responsible gambling,  that’s manipulation. They ensured I couldn't claim the bonuses I earned through substantial VIP wagering. These VIP perks aren’t gifts, they’re rewards directly tied to our wagers and losses, and Stake knowingly withheld them.


Also, I have another very important point to raise: if Stake truly “self-excluded” my account as they claimed, then why was I still credited with the $1,321.48 winnings from the $5 Million Birthday Race on September 8, 2022? That race required active participation and a wager threshold of over $1 million — which I met on my main account before it was disabled. The crediting of that payout proves that I was still considered an eligible and active participant after the supposed exclusion. Again I was disabled access to my account at August 26.

This directly contradicts their claim that I was excluded and therefore ineligible for bonuses. If I was truly excluded, I should not have received any bonuses or rewards. The fact that I did shows that their system acknowledged my activity and VIP status, and that they selectively denied me other bonuses I had rightfully earned during the same period.


Attached below is the full conversation from their support yesterday, they have nothing to say.
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[AHOYBRAUSE]

3. I haven’t been able to claim any of my bonuses because Stake blocked my first account and refused to grant me access. After losing $94,000, they placed it under withdrawal-only mode. I even apologized to live support for my emotional outburst — which, in a gambling environment, should have been understandable and resolved then and there. Instead, they deliberately kept me locked out for over a year until the bonuses I was entitled to had already “expired,” and now they’re using that expiration as a way to gaslight me.

So, you still did not actually explain what actually happened. I mean you didn't log in one day and suddenly your account was in "withdraw only", right?
What was the "outburst"? Did you get banned before that or after? It sounds a bit like maybe you showed some gambling addiction tendencies while you were talking to the chat and they excluded your account because of that. Read about several cases like this before, it's not uncommon and actually stake is in the right to do so. If a player shows problematic behavior support is told to take appropriate measures, and you can't blame them.

Just read a bit through the pictures, "suicidal threads" are a very serious matter man. You basically scored a classic own goal so to speak. Shouldn't have done that. Stake did everything right while you did everything wrong. You are the only person to blame for this dilemma. Sorry, but it's the truth.

[Jayzfrost]

All I did was express that the system is rigged and I was going to be suicidal because of that and they are breaking peoples lives, i clearly said I was drunk. Thats when they decided to put my account on withdrawal only mode. then comes hours later when i woke up around 6 hours later I apologized for my mistake, I didn't ask for them to return my access to play but I just apologized for my mistake and i wish they could reconsider since I didn't want to lose my progress.

Then after I apologized they proceeded to log me out of my account. For a year until my bonuses were expired. Do you think this is fair? No it is not, if you self exclude your user, their should be a due process. I wasn't given one. They just ended the live chat and disabled my account even then after I sobered up.

Only when you self-exclude will bonuses be terminated. And even now when they self-exclude people or my past accounts I am not restricted to login in my account and im able to claim the following bonuses for the next month even if im on withdraw only mode.

Is it fair though that they have to escalate it to disabling my account when they could've just kept my account on withdrawal mode like 99.9% of the users there is? I also tried this with my other accounts and I was not restricted to login to my account. That is the problem and the main concern here bro, is that they purposely made sure I wasn't able to claim my bonus and make it a liability for them, just because they have found the reason to do it.

[BlackyJacky]

When I had cleared 89% of Platinum VI which gives a 6,400 USD bonus, they switched my accunt to withdrawal only mode.

They say to be able to deposit again I need to do KYC, even though I have a written assurance by Stake that KYC isn't compulsory for me.

If they unjustifiably block me from clearing the remaining 11%, then they have to pay me the cleared 89% of the 6,400 USD bonus = 5,700 USD.

[Jayzfrost]

3. I haven’t been able to claim any of my bonuses because Stake blocked my first account and refused to grant me access. After losing $94,000, they placed it under withdrawal-only mode. I even apologized to live support for my emotional outburst — which, in a gambling environment, should have been understandable and resolved then and there. Instead, they deliberately kept me locked out for over a year until the bonuses I was entitled to had already “expired,” and now they’re using that expiration as a way to gaslight me.

So, you still did not actually explain what actually happened. I mean you didn't log in one day and suddenly your account was in "withdraw only", right?
What was the "outburst"? Did you get banned before that or after? It sounds a bit like maybe you showed some gambling addiction tendencies while you were talking to the chat and they excluded your account because of that. Read about several cases like this before, it's not uncommon and actually stake is in the right to do so. If a player shows problematic behavior support is told to take appropriate measures, and you can't blame them.

Just read a bit through the pictures, "suicidal threads" are a very serious matter man. You basically scored a classic own goal so to speak. Shouldn't have done that. Stake did everything right while you did everything wrong. You are the only person to blame for this dilemma. Sorry, but it's the truth.

3. I haven’t been able to claim any of my bonuses because Stake blocked my first account and refused to grant me access. After losing $94,000, they placed it under withdrawal-only mode. I even apologized to live support for my emotional outburst — which, in a gambling environment, should have been understandable and resolved then and there. Instead, they deliberately kept me locked out for over a year until the bonuses I was entitled to had already “expired,” and now they’re using that expiration as a way to gaslight me.

So, you still did not actually explain what actually happened. I mean you didn't log in one day and suddenly your account was in "withdraw only", right?
What was the "outburst"? Did you get banned before that or after? It sounds a bit like maybe you showed some gambling addiction tendencies while you were talking to the chat and they excluded your account because of that. Read about several cases like this before, it's not uncommon and actually stake is in the right to do so. If a player shows problematic behavior support is told to take appropriate measures, and you can't blame them.

Just read a bit through the pictures, "suicidal threads" are a very serious matter man. You basically scored a classic own goal so to speak. Shouldn't have done that. Stake did everything right while you did everything wrong. You are the only person to blame for this dilemma. Sorry, but it's the truth.

Exactly bro, that’s what I’m trying to say. I’m not denying I made a mistake by saying what I said, I was emotional, drunk, and frustrated after losing a huge amount. But I owned up to it right away, sobered up, apologized genuinely, and didn’t even ask them to let me play again. I just wanted to keep my account open to track my progress and not lose everything I worked hard for.

Instead, they didn’t just keep me on withdrawal-only mode, they logged me out completely and locked me out for a year, which was never communicated properly, no due process, no clear self-exclusion, nothing. And by the time they gave me access back, boom, all the bonuses I was entitled to were “expired.” Like seriously?

Meanwhile, on other accounts that were also put on withdrawal-only mode, I could still log in, withdraw, and even claim bonuses, even AFTER I told them it was a second account. That alone shows the inconsistency and how they only escalate things when it benefits them.

So no, this isn’t just about me having an outburst. It’s about them using that as an excuse to avoid giving me the bonuses I earned fair and square through my VIP level, wager, and losses. If I was truly self-excluded, I shouldn’t have received that $1.3k race bonus either, but I did, meaning I was eligible. It’s clear as day they picked and chose what suited them, and that’s what I’m fighting for. Fairness. Not a second chance to gamble.

[Jayzfrost]

When I had cleared 89% of Platinum VI which gives a 6,400 USD bonus, they switched my accunt to withdrawal only mode.

They say to be able to deposit again I need to do KYC, even though I have a written assurance by Stake that KYC isn't compulsory for me.

If they unjustifiably block me from clearing the remaining 11%, then they have to pay me the cleared 89% of the 6,400 USD bonus = 5,700 USD.

Damn bro, that sounds way too familiar. That’s exactly the kind of stuff they pull, they wait until you're deep into the grind, then suddenly restrict your account so you can't finish or claim what you earned. It’s strategic. They know the system and bonuses are structured in a way where if they block you at the right time, they don’t have to pay out the full amount, even though technically you’ve already earned most of it.

In your case, clearing 89% of Plat VI and getting stopped right before finishing it, that’s messed up. If they made you grind that far without warning and then pulled the KYC card after giving written assurance it wasn’t needed, they’re clearly breaching trust. That 5.7k should absolutely be paid out. You didn’t just almost finish it, you earned that.

Same thing happened to me in a different form. I got locked out after hitting $1.1 million in wagers, and they waited until the bonuses were expired before letting me access my account again. It’s all a pattern man, they’re dodging liabilities they should be paying out.

Hold your ground on this, seriously. Don’t let them sweep it under the rug.

[kingbj21]

1. I didn’t just come forward now, I’ve been reaching out to Stake consistently for the past three years, only to be ignored or met with repeated copy-pasted responses. The reason I’m pushing this harder now is because I wanted to ensure I had solid, undeniable grounds. One of the most critical issues is how Stake intentionally delayed my access to my “withdrawal-only mode” account until after my earned bonuses had already expired. This wasn’t just negligence, it was a calculated move to avoid honoring what I was rightfully entitled to.

2. On August 22, just two weeks after creating my main account, I went on to wager another $1 million USD on a second account. That second account remained fully active for nearly two years. It was only after I personally disclosed to live support that this was an alternate account linked to my main one that they decided to place it under withdrawal-only mode as well.

However, even then, they did not disable the second account like they did with my main account. I was still able to access it and receive bonuses even after the withdrawal-only mode was applied. This inconsistency clearly shows a breach of their own Terms of Service. If I were truly excluded or ineligible, this account should have been restricted from the start, not after I revealed it myself.

3. I haven’t been able to claim any of my bonuses because Stake blocked my first account and refused to grant me access. After losing $94,000, they placed it under withdrawal-only mode. I even apologized to live support for my emotional outburst — which, in a gambling environment, should have been understandable and resolved then and there. Instead, they deliberately kept me locked out for over a year until the bonuses I was entitled to had already “expired,” and now they’re using that expiration as a way to gaslight me.

Also, it's important to note that I was Plat 3 VIP, with $1,144,774 wagered and $94,000 in losses on that main account — all within just 18 days, from August 8 to August 26, 2022, the date my account was disabled. The numbers speak for themselves.

4. Revealing my identity wasn’t a mistake, in fact, it further proved that Stake was breaching its own terms. All of my accounts were verified using the same KYC documents I provided with my original account. I only created and used those secondary accounts to investigate Stake’s practices, and what I found was telling. They claim to "protect" users through self-exclusion, but in reality, they neither monitor nor enforce it consistently. If their system truly flagged risky behavior, my other accounts wouldn’t have been allowed to operate for so long. This shows they’re not prioritizing player safety,  they’re simply profiting from selective enforcement.

5. One final point, I strongly believe this isn’t an isolated case. It’s likely Stake has done this to others behind the scenes, deliberately avoiding the liability of paying out bonuses players are rightfully entitled to. According to their own terms, bonuses are only voided if a player personally requests a self-exclusion. In my case, there was no such request. Stake acted on their own, citing a single frustrated remark made during an emotional moment, something not uncommon on a gambling platform.

Instead of diffusing the situation, they escalated it by not only putting my account in withdrawal-only mode, but also blocking my access entirely. That’s not responsible gambling,  that’s manipulation. They ensured I couldn't claim the bonuses I earned through substantial VIP wagering. These VIP perks aren’t gifts, they’re rewards directly tied to our wagers and losses, and Stake knowingly withheld them.


Also, I have another very important point to raise: if Stake truly “self-excluded” my account as they claimed, then why was I still credited with the $1,321.48 winnings from the $5 Million Birthday Race on September 8, 2022? That race required active participation and a wager threshold of over $1 million — which I met on my main account before it was disabled. The crediting of that payout proves that I was still considered an eligible and active participant after the supposed exclusion. Again I was disabled access to my account at August 26.

This directly contradicts their claim that I was excluded and therefore ineligible for bonuses. If I was truly excluded, I should not have received any bonuses or rewards. The fact that I did shows that their system acknowledged my activity and VIP status, and that they selectively denied me other bonuses I had rightfully earned during the same period.


Attached below is the full conversation from their support yesterday, they have nothing to say.

Visibility. HolyDarkness where are you?

[Jayzfrost]

Visibility. HolyDarkness where are you?

What do u mean bro? who is holydarkness

[Wapfika]

Visibility. HolyDarkness where are you?

What do u mean bro? who is holydarkness

@holydarkness is popular user here that helps victim of casino unfair decision. The guy that mentioned him is just tagging him for a sarcastic way because they do have disagreement on his case.

I saw that you have 2 accounts on Stake which is both Platinum VIP rank. Multiple account is not allowed on this casino even of you self-excluded the other one because you get 2 level up bonus on the process.

Stake representative rarely answer here unless the allegations is serious. The scam amount in your case is just the bonus rewards that your account should received after the ban and not the one accumulated after the restriction takes effect.

[Jayzfrost]

Visibility. HolyDarkness where are you?

What do u mean bro? who is holydarkness

@holydarkness is popular user here that helps victim of casino unfair decision. The guy that mentioned him is just tagging him for a sarcastic way because they do have disagreement on his case.

I saw that you have 2 accounts on Stake which is both Platinum VIP rank. Multiple account is not allowed on this casino even of you self-excluded the other one because you get 2 level up bonus on the process.

Stake representative rarely answer here unless the allegations is serious. The scam amount in your case is just the bonus rewards that your account should received after the ban and not the one accumulated after the restriction takes effect.

 No bro, I think you didn't understand the full issue. I only had 1 account, and i didn't self exclude myself. They did, which  should then put my account on withdrawal only mode. But no they did more and disabled my account so I couldn't claim my monthly and weekly! And they did not follow the process of self - excluding a user. Only when you self-exclude will the bonuses be voided, only if the user requested but i never did.

2nd of all, both accounts were under the same identity and documents — I wasn’t hiding anything. I even told live chat myself on my second account a year after, and only after I disclosed it did they place it in withdrawal-only mode. If it was about “multi-accounting,” why was I still able to claim bonuses on months end even after they self-excluded me on the 2nd account why not ban me like my first one, wager over $1M, and keep playing for almost 2 years?

Also, the issue isn’t just about me having two accounts. The problem is how Stake disabled my main account and blocked my access completely right after I apologized during a vulnerable moment (after they have withdrawal - mode) me. they could've kept it at that like they do to everyone else. But instead, just to make sure the bonuses I earned before the ban would expire and they wouldn’t have to pay. That’s not “player protection” — that’s strategic restriction. They only let me in my account a year later and is now wanting me to apply a return - play on their website. How does this make sense? what are they talking about protection.

And just to clarify — I already received the payout from the $5M birthday race after the restriction, 1k+ 2 weeks after they disabled my account, i found this when they gave me access a year later. so clearly I was still eligible. That alone shows they applied their rules inconsistently. They cherry-picked which rewards to give and which to void. That’s where the breach of their own TOS comes in.

So yeah, it might not be a huge “scam amount” in their eyes, but this kind of behavior is happening to more people behind the scenes, and someone needs to speak up about it.

[kingbj21]

Visibility. HolyDarkness where are you?

What do u mean bro? who is holydarkness

I quoted your post to improve visibility — to ensure the images show up clearly for everyone.

As for HolyDarkness, he's known for positioning himself as a mediator and advocate for online casino victims. But the irony? He conveniently disappears whenever Stake or other shady casinos are in the wrong. It’s a clear conflict of interest — and it’s not just me who sees it, many in the community feel the same.

For reference
🔗 https://bitcointalk.org/index.php?topic=5533331.0

[Jayzfrost]

That's honestly so fked up. People are trusting this gambling website, and giving them billions but they can't even do normal human decency. It's really annoying and I will not stop until I have made enough impact. I did all this to spread awareness. Stake is downright stealing, you might not see it but they are. If as if the rigged games isn't enough.

[acroman08]

I quoted your post to improve visibility — to ensure the images show up clearly for everyone.

As for HolyDarkness, he's known for positioning himself as a mediator and advocate for online casino victims. But the irony? He conveniently disappears whenever Stake or other shady casinos are in the wrong. It’s a clear conflict of interest — and it’s not just me who sees it, many in the community feel the same.

For reference
🔗 https://bitcointalk.org/index.php?topic=5533331.0

I am not entirely sure, but I remember reading that stake.com doesn't communicate with him, so I am not sure what you want him to do. Also, from what I've seen, stake.com representative have not addressed issues being posted against their casino here in the forum for a long time now.

As for the reference you posted, it is about BC.game where Holydarkness has helped a lot of gamblers get their case resolved with that casino.

[Jayzfrost]

I quoted your post to improve visibility — to ensure the images show up clearly for everyone.

As for HolyDarkness, he's known for positioning himself as a mediator and advocate for online casino victims. But the irony? He conveniently disappears whenever Stake or other shady casinos are in the wrong. It’s a clear conflict of interest — and it’s not just me who sees it, many in the community feel the same.

For reference
🔗 https://bitcointalk.org/index.php?topic=5533331.0

I am not entirely sure, but I remember reading that stake.com doesn't communicate with him, so I am not sure what you want him to do. Also, from what I've seen, stake.com representative have not addressed issues being posted against their casino here in the forum for a long time now.

As for the reference you posted, it is about BC.game where Holydarkness has helped a lot of gamblers get their case resolved with that casino.

Do you guys know anymore ways I can escalate this or any emails I can reach out too? I've tried all I can find and still trying if you guys have info. I hope you guys can help.

[holydarkness]

Do you guys know anymore ways I can escalate this or any emails I can reach out too? I've tried all I can find and still trying if you guys have info. I hope you guys can help.

FIrst of all, wow, that's a uhh... enormous  wall of text and images. That's good, though, being detailed is good. Especially with Stake due to the way they handle issues.

As others pointed out, Stake is [for the time being] the only casino amongst the biggest casinos in the forum [and the lesser ones] that I am not in communication with. So, unfortunately, I can't be of much help. But, what can you do now, any more ways you can exhaust, or any email? Well, let's try to get this thread sit for a little.

Stake assigned someone to sweep this thread routinely, where she'll forward every open case against Stake to their respective department. That's why I said on the first paragraph that being detailed is good, especially with Stake, as she'll probably need as many info as she can gather, so she could describe the situation better to whichever department handling things at Stake.

So, maybe she'll read this thread and forward it to the casino's team and everything goes good [yeah, I personally doubted that, though], but let's give her some time. After that, if nothing moves, maybe nudge her?

[Jayzfrost]

Thank you so much for this! it gave me hope, and yea i made sure to point out every single thing and make everything detailed so everyone knows the main issue.

Thank you again I hope I'll be able to resolve this 3 years worth of headache.