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Author Topic: BC.Game refuses to unlock my bonus despite completed wagering  (Read 467 times)
alvin8 (OP)
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May 03, 2025, 09:05:02 AM
 #41

Hi Holy,

I want to thank you from the bottom of my heart for all the effort, patience, and genuine support you’ve shown me during this situation. It really means a lot that you escalated my case and spoke up on my behalf, especially when time is running out and the odds seem slim.

I understand that these things are often out of your hands, but I admire the way you kept pushing, even when it was tough. Whether things work out or not, I want you to know I truly appreciate how you stood by me. I still believe there could be a path forward maybe even one that hasn’t been considered yet and I’m grateful to have had someone like you in my corner.

Thank you again, truly.

Warm regards,
alvin

Thanks for the kind words, OP, and it is  always my pleasure to be able to help others.

Now, I am not trying to defend BC here, but from the talk I have with two contact of mine [as a reminder, they're on the higher ups of the chain on each of their divisions], I can understand BC's side. And interestingly, both insight come from different perspectives, as each of those contact are from different division and see and weight their decision from different POV.

At least you're winning some and got some fun during those wager accumulation?
Thanks again, seriously. You've gone out of your way to speak to both contacts, and I appreciate your due diligence and honesty throughout.

I do understand the need for internal consistency and choices being weighted differently across divisions. It's just difficult to swallow when so much time and energy were put into this, especially when the rules that led to the restriction weren't evident or clear along the way.

I cannot say I'm "winning" in the end it's a bitter pill to swallow but I'm nonetheless thankful for the experience and your representation. Hopefully there's still a possibility, however slight, that one of those divisions reaches an equitable solution. In any case, thank you again for all you've done.
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