I cant log in to my Xapo wallet

[croato]

I dont recieve 2fa sms nor call. So i cant log in to my wallet and dont know how to fix that. Xapo dont answer more than 24h.

[sukamasoto]

I dont recieve 2fa sms nor call. So i cant log in to my wallet and dont know how to fix that. Xapo dont answer more than 24h.

I think you should move this thread into https://bitcointalk.org/index.php?board=85.0 (service discussion)
instead service section

I think there's a prob on Xapo itself (https://bitcointalk.org/index.php?topic=889670.0)
maybe you can check it out

[Phenophthalyn]

I dont recieve 2fa sms nor call. So i cant log in to my wallet and dont know how to fix that. Xapo dont answer more than 24h.

Belongs in Service Discussion.

Anyway, try using a different browser or a proxy, or both at the same time.
And make sure that you're using the right credentials.

If it doesn't work, complain to them

[NeuroticFish]

I just checked my account on xapo. The SMS arrived in seconds and I logged in.
So I guess that's only a glitch between xapo and your carrier.

[croato]

Thank you mates, i will try to figure something out. I did not change mobile number nor email and tried to contact xapo support but noone answer. I just dont get that sms. Is possible to use google auth or something? Sorry i use this thread but idk how to move it.

[Anillos2]

I dont recieve 2fa sms nor call. So i cant log in to my wallet and dont know how to fix that. Xapo dont answer more than 24h.

Check that your phone have enough free space for new SMSs.
Also, check that the phone number and country code is correct.

I had a similar problem.

[Dilemma]

I dont recieve 2fa sms nor call. So i cant log in to my wallet and dont know how to fix that. Xapo dont answer more than 24h.

Check that your phone have enough free space for new SMSs.
Also, check that the phone number and country code is correct.

I had a similar problem.

now i tried and i can received sms
that problem is about you
xapo work normally...

[fildza]

Thank you mates, i will try to figure something out. I did not change mobile number nor email and tried to contact xapo support but noone answer. I just dont get that sms. Is possible to use google auth or something? Sorry i use this thread but idk how to move it.

Check the left side below of this post you can see there are option to move the topic or loch this topic

[Xapo]

I dont recieve 2fa sms nor call. So i cant log in to my wallet and dont know how to fix that. Xapo dont answer more than 24h.

Hey croato,

Sorry to hear you are experiencing this. I will PM you to get your credentials so I can pull up your account on our support channel.

[croato]

I dont recieve 2fa sms nor call. So i cant log in to my wallet and dont know how to fix that. Xapo dont answer more than 24h.

Hey croato,

Sorry to hear you are experiencing this. I will PM you to get your credentials so I can pull up your account on our support channel.

Thank you mate, it is all solved now. Support contacted me and fixed things so now all works fine. There was some minor problem with xapo sms service and my mobile operator but support solved problem within few days.