Sending BTC with two-factor authorization, issues

[typesoshee]

I'm trying to send BTC from my Electrum wallet. My wallet has two-factor authorization, which uses Google Authenticator/trustedcoin.com

I enter my password and the code that Google Authenticator gives me, and the transaction doesn't seem to complete and instead says something like "Status: Partially signed (1/2)". (I've tried this many, many times with the same result.)

Does anyone have issues like this or know what might be causing this? I had a similar issue when initially creating this two-factor authorization wallet, but realized that the issue was my phone's clock wasn't synchronized with the internet, so once I synchronized that, my Google Authenticator gave me correct codes and I was able to create the wallet. So I have at least once, successfully entered a Google Authenticator code into Electrum. Currently, I've made sure to synch my phone's time to the internet as well as my desktop's time to "time.windows.com". So I feel like I have that covered, so I don't know what is causing this current issue with sending BTC and the Google Authenticator code thing.

Any help would be appreciated, thanks!

[1715403155]

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[1715403155]

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[1715403155]

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[Somekindabitcoin]

I'm guessing that you probably have multisig enabled. I don't know how electrum works, but since it says it's only partially signed, I would advise to check your wallet.

[ThomasV]

What you describe looks like trustedcoin did not sign the transaction because of that clock issue.

[typesoshee]

I thought that the fact that I successfully entered the Google Authenticator/trustedcoin code when I signed up initially for a 2-factor authorization Electrum wallet meant I had resolved the time issue... but I tried Settings, Time Correction for codes, and Sync now in Google Authenticator.  It said that the time was synced but there was no time change (I assume because I had already synced it before).  But then, I tried to send money in Electrum and it worked...  So yeah, apparently there was a difference.  For the record, as of now, I last synced my phone's clock using Google Authenticator's "Sync now" and my desktop computer with "time.windows.com".

Thanks!

[shadrachgreenwald]

Hi,

I know this is an old topic but I have the same issue but have not been able to resolve it.

Info:

MacBook with Electrum 2.5.4 (latest) installed. 2FA wallet with Trusted[Suspicious link removed]gle Authenticator delivers the OTP (otp - One Time Password).
I have Google Authenticator installed on my iPhone 6. There is no option/setting in Google Authenticator for the iPhone for what you talk about here, quote:"but I tried Settings, Time Correction for codes, and Sync now in Google Authenticator." That doesn´t exist in the iOS app. However, I have my Date & Time on both my iPhone and MacBook synced with the internet, standard settings.

Problem: Like you, when I try to transfer funds out of my Electrum wallet I get an error message saying "invalid otp" which must mean that it will not accept my Google Authenticator password (my One Time Password). How do I solve this? My clocks are syncronized.

Please help Also, yes I have read everything on Electrum´s "Docs"/FAQ/help stuff and also TrustedCoins website, and none of them provide any answers.

Also, if restoring my Electrum 2FA Trustedcoin wallet is the only option, how do I go about doing that? And no, the Electrum docs do not explain how to do it, they just say it is possible. If I go to "File" in my Electrum application for MacBook there is an option for "New/Restore" (as if that is the same thing, weird). If I click it I am prompted to create a new wallet, there is nothing about Restoring a wallet there. If I follow through the steps all that happens is I end up with another wallet. What happened to the "Restore" part of "New/Restore"?