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chesthing (OP)
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April 20, 2015, 10:28:09 AM
 #1
Can't withdraw is it another exchange theft or technical problem?
spartak_t
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April 20, 2015, 10:36:08 AM
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Quote from: chesthing on April 20, 2015, 10:28:09 AM
Can't withdraw is it another exchange theft or technical problem?

It is probably technical problem. I talked with them numerous times and they seem like a nice guys.
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chesthing (OP)
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April 20, 2015, 10:56:27 AM
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After 7 hours withdraw processed looks like it was just a maint thing (TG).
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April 20, 2015, 11:02:17 AM
 #4
Hello, I would like to say that the problem you faced is an empty hot wallet. When the hot wallet can't handle the amount, the withdraw is queued. We just topped up, apologies for the delay in processing your withdraw.

If you have any further problems or questions, feel free to open a ticket or contact us in our IRC channel #EmpoEX on freenode.
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