Airtel... bunch of cheats!

[RFDZ]

I was on the plan paying around 2k
Someone recently told me that they have the same plan for around 1.3k.

I sent them an email and they changed my plan. If I had not noticed they would have been quietly been ripping me off.

God knows how long has this new plan been active. Someone please tell me so I have some idea of how much I have been cheated.

I recall exactly the same thing happened last time they changed plans.

Is that a normal practice by other telcos?

[1715491386]

1715491386

[1715491386]

1715491386

[1715491386]

1715491386

[volatilebtc]

I was on the plan paying around 2k
Someone recently told me that they have the same plan for around 1.3k.

I sent them an email and they changed my plan. If I had not noticed they would have been quietly been ripping me off.

God knows how long has this new plan been active. Someone please tell me so I have some idea of how much I have been cheated.

I recall exactly the same thing happened last time they changed plans.

Is that a normal practice by other telcos?

First of all tell me about your location, from which region are you ? 2 k is much more . But how can this be possible . How can they charge different cost ? Also explain your plan.

[RFDZ]

Earlier they had a plan for 1999 with 80 gbps etc..
That was from 2013 if I recall

Then they had new plans where the rate was dropped to 1300 for the same package, but they conveniently "forgot" to inform me. Neither did they automatically change it.

On contacting they changed it and said its the "customer's responsibility to be updated about the new plans". Isn't this a scam? Am I entitled to take them to court? or to get compensation?