BTCdeals.com

[SomeoneWeird]

ordered stuff weeks ago. Still nothing showing up in the mail... anyone else have this problem?

nope, got mine about a week after the order

[sublimnl]

ordered stuff weeks ago. Still nothing showing up in the mail... anyone else have this problem?

Please send me an email or private message on the forums with your order number and I will look in to this right away. All orders are placed with my suppliers as soon as possible, generally the next day once a new deal is live - though I will admit that my workload over the last week has become really high and sometimes it takes a day or two - but if your order was placed weeks ago then it should be there already.

Anyhow, please contact me with your order number and we can resolve this

[sublimnl]

Please note - most of my items need to go via Hong Kong customs - this does become a slow process at times I've noticed.

I have been really bad at updating people's orders with the status of their packages as well as sending notification emails (they might look automated - but it's just a template I modify and manually send each time). I am working on fixing this this week and hope to have things streamlines - the honest truth is I have more orders than I expected this early on so it's been slowing me down on my duties. This will be cleared up asap, that's a promise.

And as always if anyone has any questions regarding the site, their orders or whatever, feel free to contact me!

[bitjet]

Please note - most of my items need to go via Hong Kong customs - this does become a slow process at times I've noticed.

Probably the issue. Alright email sent last night. I can not find my order # though. I'll look harder toady.

[sublimnl]

Please note - most of my items need to go via Hong Kong customs - this does become a slow process at times I've noticed.

Probably the issue. Alright email sent last night. I can not find my order # though. I'll look harder toady.

I responded to your email earlier - and will send over your order number as well shortly (on the bus right now and my connection is acting up). Please report back to the forum when you get your item

[cyberaa]

there is anyway that you will get that product back so i can get one?
thanks

[sublimnl]

there is anyway that you will get that product back so i can get one?
thanks

Added some more stock so you can place an order - an hour and a half left on todays item.

[cyberaa]

i already ordered one ... really awesome ...
thanks alot man ...

[vivithemage]

Good idea, i'll have to watch this one

[Electrongolf]

You have a really good site! I'm looking forward to see what deals you have coming up.

[cyberaa]

hey
i bought a jammer and i didnt get a email of the purchase to see if it has been sent ...
thanks

[cyberaa]

i have sent you my information ... if you could send me the order status it would be great.
thanks

[sublimnl]

i have sent you my information ... if you could send me the order status it would be great.
thanks

Just to keep the thread up to date - this was responded to in PM and the confirmation emailed.

[sublimnl]

Announcing the first BTCDeals.com Day of Deals - every 20 minutes a new product will be displayed for the next 24 hours.

Wish me luck :p

[edasvangen]

Awesome website! already fetched some stuff, to bad I can't be glued to the screen for the next 24 hours .

[done]

Best of luck with the business. I like the customer service. Excited to see what will be available.

[sublimnl]

Glad you guys like the site!

[sublimnl]

Thought I would post an update to the forums about some upgrades the site has received recently - besides the obvious day of deals which was a lot of fun

1) The site now automatically sends out confirmation emails once 5 or more confirmations have been made on a payment. This was one of the biggest complaints - and rightfully so. The confirmation email will now be sent as soon as the confirmations are there (it checks on a 15 minute interval) so in general you should get the confirmation email within an hour.

2) The site now uses a rolling weighted average of the market - so you may see the price fluctuate occasionally from the launch time to the final time. So even when MtGox hiccuped the other day with those two dips to 2.99, the site didn't go ballistic - had the price stayed down, well that's another story.

3) During the checkout process, when you are presented with the bitcoin address to send payment to, you can now click that address ad you will get a QR Code. This was requested by a user a while back, and I finally got around to implementing that.

4) The site has been given a wider layout and slight changes here and there in design (mostly minor - like renaming the top menu buttons, rewriting the about section completely).

5) A new "past deals" section has been added as per requested to show past deals that have elapsed. More updates to come in that area.

6) Just added a side deals bar - this makes sense in the wider layout and allows me to showcase additional deals every day. These will be updated every hour in the very near future, and will sometimes be related to the current deal, or completely unrelated. The deals on the side deals may not be as good of a deal as when they are featured, if they ever are. The featured item will always be the best deal on the site - just something to keep in mind.

More updates to come - and always welcome to hearing other suggestions!

[edasvangen]

text

It's been 7 weeks now, and all my orders says "Order confirmed" but that's it, nothing is sent, said he was recovering from a visit to the hospital and that he would get back on track asap 18 days ago, I'm starting to wonder if I'll ever see the stuff I ordered..

sublimnl, how is it going? shouldn't you be getting out old orders before you start up the website again?

[Joscience]

text

sublimnl, how is it going? shouldn't you be getting out old orders before you start up the website again?

You *clearly* have no idea how his site actually works.  BTCdeals takes your order.  Once payment is confirmed, BTCdeals sends your order info to some factory in China (seriously!) where they drop-ship the item directly to you.  The Chinese shipper likely has thousands of orders in the queue that they go through fulfilling.  Even after it is shipped from China, it still takes quite a while for the item to make it though customs, then travel across the pacific in a freakin' boat!

If you can't be patient, you just shouldn't be ordering from BTCdeals...

Two weeks later, I now am of the opinion that BTCdeals is a scam.  My first order went through, the second seems to have been a scam.