MTGox verification

[greenmandk]

Hello

I have set up a MTGox account, and I want to have it verified.
I am puzzled by the requirements for verification.

I have a passport (Danish citizenship) and a utility bill in Danish.
But what minimum steps must I  do to have the documents recognized as valid identification?

Kind regards

[Stephen Gornick]

I have set up a MTGox account, and I want to have it verified.
I am puzzled by the requirements for verification.

I have a passport (Danish citizenship) and a utility bill in Danish.
But what minimum steps must I  do to have the documents recognized as valid identification?

Looks like you have sufficient requirements:

 - https://support.mtgox.com/entries/20919111-aml-account-statuses

Next just take a color scan / photo and upload it when you get to that part.

Log in then Settings -> Get Verified and go through the steps.

 - https://mtgox.com/forms/verification

[greenmandk]

Looks like you have sufficient requirements:

 - https://support.mtgox.com/entries/20919111-aml-account-statuses

Next just take a color scan / photo and upload it when you get to that part.

Log in then Settings -> Get Verified and go through the steps.

 - https://mtgox.com/forms/verification

Thank you Stephen, but according to the info on the site, non-English documents must be translated into English, and the info is vague on how this must be done in order to pass verification.

Paying an attorney US$ 100+ for translating the document is overkill, but if this is the only way I can pass verification I want to be sure that I am doing the right thing before hiring someone to do the work.

[data]

I have just done this with my german national ID, which has the english words written onto it, and a letter showing that I had moved to that address from an official state registry, but those are easily fakeable anyway.

[picobit]

Thank you Stephen, but according to the info on the site, non-English documents must be translated into English, and the info is vague on how this must be done in order to pass verification.

Paying an attorney US$ 100+ for translating the document is overkill, but if this is the only way I can pass verification I want to be sure that I am doing the right thing before hiring someone to do the work.

No, as I remember they say that documents in non-roman letters must be notarized, i.e. if you were Russian, Greek or Chinese they would not be able to read your name.  Probably your docs are OK.  Try submitting them before wasting money on a lawyer.

But do you really want to do this?  Personally, I am a little wary of sending such documents to a company far away.  It seems that these documents would be very handy for someone wanting to steal my identity.

Since you are situated in the EU, why don't you use Bitstamp or Intersango?  Both handle transfers in EU very well.  Right now Intersango is in a bit of turbulence, so I would probably use Bitstamp instead.

[data]

Picobit has a point, especially as their bank takes a 10PLN (about 2.40 Euros) off of your wiretransfer to them. Discovered that only after sending them my documents.

[mickeyfinn]

I got stung after opening an MT.GOX account. I transferred £100 from my bank account to my MT.GOX account and bought BTC. When I tried to withdraw it it stated that I had to verify my account even though it was only a small amount and I had complied with all the requirements. I am very wary about uploading personal details over the internet...especially passports, driving licence etc. In fact I wasn't just wary I was furious...it's like blackmail...unless I give them certain details I can't access my funds. To say it is disingenuous is an understatement...how do I know my personal details are in safe hands? I don't!

[will7am]

I got stung after opening an MT.GOX account. I transferred £100 from my bank account to my MT.GOX account and bought BTC. When I tried to withdraw it it stated that I had to verify my account even though it was only a small amount and I had complied with all the requirements. I am very wary about uploading personal details over the internet...especially passports, driving licence etc. In fact I wasn't just wary I was furious...it's like blackmail...unless I give them certain details I can't access my funds. To say it is disingenuous is an understatement...how do I know my personal details are in safe hands? I don't!

Ahh sh*t, I'm planning on transferring £50 from bank > mt gox.  I emailed them last night and they said you don't need to provide AML scanned documents for such a small amount.  Now I'm worried if I transfer funds they'll do the same to me.  The only reason I don't want to send scanned docus is the fact I don't have a scanner..

Would try bitinstant.com but their UK bank has been frozen..  FFS

[mickeyfinn]

I got stung after opening an MT.GOX account. I transferred £100 from my bank account to my MT.GOX account and bought BTC. When I tried to withdraw it it stated that I had to verify my account even though it was only a small amount and I had complied with all the requirements. I am very wary about uploading personal details over the internet...especially passports, driving licence etc. In fact I wasn't just wary I was furious...it's like blackmail...unless I give them certain details I can't access my funds. To say it is disingenuous is an understatement...how do I know my personal details are in safe hands? I don't!

Ahh sh*t, I'm planning on transferring £50 from bank > mt gox.  I emailed them last night and they said you don't need to provide AML scanned documents for such a small amount.  Now I'm worried if I transfer funds they'll do the same to me.  The only reason I don't want to send scanned docus is the fact I don't have a scanner..

Would try bitinstant.com but their UK bank has been frozen..  FFS

I registered with Intersango as well but it looks like they are not doing GBP bank transfers at the moment.

[picobit]

Intersango are in trouble with their british bank.  bitstamp.net seems to be the big, European exchange right now.  They only work in USD, but reportedly convert your euros at a very reasonable rate.

[Stephen Gornick]

The only reason I don't want to send scanned docus is the fact I don't have a scanner..

A photo from a mobile phone works too.

[umop3plsdn]

Can you use a drivers license and a car insurance card?

[Bitznbitz]

Can you use a drivers license and a car insurance card?

how good a quality do these things need to be?

[Stephen Gornick]

Can you use a drivers license and a car insurance card?

Probably.   If not, they will let you know.  But once you start AML, you might not be able to do any trading or withdraws until successfully verified.

 - https://support.mtgox.com/entries/20919111-aml-account-statuses

[Stephen Gornick]

how good a quality do these things need to be?

They probably use software that can tell a photoshop job regardless of the quality so as long as it is readable you are probably ok.  I had a problem with a cheap phone that wouldn't focus well, so the only way it was readable was if I held the phone far enough away so that it would focus but then the ID wasn't even large enough to fill a quarter of the pic.  It passed anyway.

[getrichquack]

NOT HAPPY !!!

MtGOX are forcing me to submit to this AML verification process and I'm only a basic user. (level 0)
I tried to access my account from work a few times ( from behind a proxy server) and this was apparently enough to deem me a risk !!
Next thing I know,  they locked my account and I cant get anything out !!

I'm so pissed off...No amount of reasoning will appease them ..They are effectively trying to bully me into verifying...and i just don't want to.
I don't trust their security . Not after that incident a year or so ago. And that was just user accounts and passwords!!!..
It would be just Great to have my actual name and address and bank details plastered all over an internet forum!!!
 
I'm not shonky in any way, I just want to enjoy the freedom of anonymity.
For me one of the most attractive features of trading  BITCOIN "was" the lack of a centralized control.

Well that didn't last long did it !!!

[salfter]

The only reason I don't want to send scanned docus is the fact I don't have a scanner..

A photo from a mobile phone works too.

This...ended up sending them pix from my iPhone because my scanner was on the fritz.  Everything went through in a few days without issue.  The only problem I've run into with MtGox was when I had them send their free Yubikey...they then set my account to require its use before it had arrived, so I was unable to use the account for the week or so it took the Yubikey to get here (they sent it by EMS, but it was stuck in customs for a few days).

[xcsler]

I've been waiting weeks for my free Yubikey! I'm in Northeastern US. Anyone else have this issue?

[nobbynobbynoob]

I've been waiting weeks for my free Yubikey! I'm in Northeastern US. Anyone else have this issue?

It took a bit of time (two weeks or so?) but I received by Mt Gox Yubikey no trouble, in a neat little Japanese package. It did take some time for the site to update to the new security level, however: it took several days before the Yubikey recognition (long press) for withdrawals started working.

[xcsler]

Thanks.
I've been waiting more than 3 weeks. Hope they didn't forget.