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国内漫游费成本几乎为零 部分资费标准多年未变
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Topic: 国内漫游费成本几乎为零 部分资费标准多年未变 (Read 334 times)
Zhan21
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国内漫游费成本几乎为零 部分资费标准多年未变
May 21, 2015, 01:04:22 AM
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家住杭州西湖区的李女士在查看往月手机话费账单时发现,她赴德国、瑞士等国旅游的当月话费账单达640多元,相当于其平时3个多月的话费。更令她不快的是,“有些时候因为信号差,电话只通了几秒,根本没来得及说话,却还收了十几元。”
粗略统计,我国移动漫游费一年收取上百亿元。近年来,手机用户与通讯运营商频频因高额漫游费用发生纠纷。记者调查发现,一方面,从技术层面来说,已收取20余年的国内漫游费目前成本已“几乎为零”,运营商却仍在收取;另一方面,尽管运营商多次调降收费,但在个别国家,中国旅客的漫游通话收费标准仍动辄每分钟高达三四十元。
让众多手机用户困扰的“漫游费”究竟是什么?根据1994年原邮电部发布的《关于加强移动电话机管理和调整移动电话资费标准的通知》,移动电话需收取0.6元/分钟的自动漫游费。“按当时的规定,用户在异地漫游状态下,运营商向用户收取的话费中均包含‘自动漫游通话费+长途话费’。”北京邮电大学副教授王亚峰等专家说。
记者拨打中国移动、中国联通和中国电信客服电话了解到,按其规定,如果超出套餐约定通话时间,任何异地国内长途和境外长途均会产生漫游费用。
2008年工信部下发《关于降低完成移动电话国内漫游通话费上限标准的通知》,规定国内漫游通话费上限为主叫每分钟0.6元。业内人士表示,通话漫游费产生于2G网络时代,随着技术发展漫游成本已大幅降低,但目前,部分3G用户乃至4G用户仍普遍被收取国内漫游费,而且部分资费标准已多年没有调整。
中国联通客服介绍,除部分套餐外,目前,4G用户国内主叫漫游费仍为每分钟0.6元。北京移动一名4G全球通用户提供的话费单显示,今年2月,其国内漫游主叫通话费20元,约合每分钟0.39元。这意味着,多数用户以为已免收漫游费的一些4G套餐依然产生漫游费用。
另一方面,“相对有明确标准的国内通话漫游费,国际漫游在每个国家的费率差异很大。”中国联通天津解放路营业厅一位工作人员说。
记者调查了解到,部分旅游热点地区的国际漫游费率依然较高。根据中国联通官方提供的费率清单,目前我国用户在马尔代夫拨打大陆地区电话,标准收费每分钟12.86元,在印度主叫收费为每分钟19.86元。在中国移动网上营业厅列出的目录中,用户在俄罗斯等周边国家的主叫漫游话费更高达每分钟39.99元。
工信部电信研究院通信信息所发布的数据显示,早在2012年,我国移动漫游费收入累计达718.5亿元,在国内移动通信收入中的占比基本稳定在8%至10%。“尽管近年国际国内漫游费均有调降,但依然是一项重要的收费项目。在部分套餐中,数据流量也会收取漫游费。”中关村移动互联网产业联盟常务副秘书长李苏京说。
多位权威技术专家表示,目前,三大运营商已基本实现全集团整体核算成本,国内漫游费却照旧收取,这并不合理。浙江移动公司一位资深技术人员坦言,从技术层面来说,国内漫游费成本已“几乎为零”,并不需要比本地通话更多投入。“国内漫游对各分公司只是数据库提取的问题,几乎不产生任何技术上的成本。”
通讯业内人士、艾媒咨询首席执行官张毅认为,尽管漫游费仍是部分运营商语音通信收入的重要组成部分,但从政府和社会受益的角度来看,通讯服务是一项社会基础服务。“三大运营商的国内漫游成本已大幅下降,国内漫游费可以尽快取消,国际漫游费也有下调的空间。”(记者杜放 罗政 魏董华 邓中豪)
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国内漫游费成本几乎为零 部分资费标准多年未变
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