What an unprofessional escrow service providers? They may keep saying never receiving the money and run away! Then you are scammed and can do nothing to them! Bitcoin's transaction's none reversal feature could be the advantage, or could be drawback in some situation! Escrow services are arising to counter this! Maybe one day govs step up this area, regulate or insure the third party escrow service, Bitcoin's adoption may be boosted quickly!
I've used btcrow many times, and always correctly, the last time yesterday with 185 bitcoins in escrow and smoothly. Surely it was an exceptional failure by the stress tests.