How long does BTCFPGA.com take to confirm orders?

[f6wgycbedb]

Dear all,
I've been a long time lurker here on this forum and have been running a number of mining rigs using 5850's, 5870's and 5970's.

I just placed an order on the new bASIC miners on their website and paid using bitcoins which was processed by bitpay.  It appears the payment has gone through, but so far, BTCFPGA has not indicated anything on the account I created on their website that the order has been made.  I have also tried to use their website's contact system and direct email, but so far there's been no response.

So far, only bitpay has responded and I am impressed that their CTO, Stephen, has personally emailed me.

I am getting a little bit concerned so if there is anyone who can offer me some insights, it would help. Perhaps I could get a whitelisting on that particular topic where the miner is being made available for sale? 

https://bitcointalk.org/index.php?topic=79637.520

Thanks. 

Regards,

C

[f6wgycbedb]

for what's it worth, it's been almost 30 hours since my order was placed

[cablepair]

i think I know exactly what the problem is

my new SSL cert overwrote the keys for the Bit-pay processor

let me fix this ASAP

and I will manually put your order into the system

thank you

[f6wgycbedb]

great, thanks for the update

[cablepair]

for some reason bit-pay is having problems communicating, this is not the first time this has happened

but rest assured i will get to the bottom of this in the morning

thank you

[cablepair]

I spoke to Tony this morning from Bit-pay and he has fixed the problem


You can now process your order paying with Bitcoins

thank you
Tom
BTCFPGA.com

[mezzomix]

Yesterday, I ordered and paid with bitpay too. I hope my order and my coins did not just disapeare?!

[cablepair]

do not worry if you paid via  Bit-Pay your coins are secure and your orders are confirmed.

[Face]

Hi Tom,

I placed an order an Asic unit on the 4th of September and paid through google wallet.
The payment has cleared and was confirmed by google but it is not showing up in my order history on your site until today.

Can you confirm when the order confirmation will be updated on my order history?

Thanks,

Marco

[cablepair]

Hi Tom,

I placed an order an Asic unit on the 4th of September and paid through google wallet.
The payment has cleared and was confirmed by google but it is not showing up in my order history on your site until today.

Can you confirm when the order confirmation will be updated on my order history?

Thanks,

Marco

This is the reason we are no longer using google checkout

their callback API was not parsing information back to our website properly.


However do not worry your order is confirmed and in queue, to check  the status of the order simply check your google wallet account, because that is where you will receive status updates

thank you

[Face]

Hi Tom,

Thanks for your prompt reply.

Cheers,

Marco

[lenny_]

How many pre-orders you already have?

[cablepair]

its really not an astronomical amount

no where near what BFL has taken in on pre-orders.

based on the amount of chips that are currently being fabricated if you order now you can still get delivery by December.

thanks


Tom
BTCFPGA.com

[FrogBBQ]

So the bASIC Next Gen bitcoin miner rig will be controlled the same way as the other FPGA rigs right: a laptop/desktop running Windows or Linux controlling the rig and a power supply like was shown in this video [http://www.youtube.com/watch?v=3EoDeOCgJKs]? Or will it be different?

Thank you for the information.

[cablepair]

So the bASIC Next Gen bitcoin miner rig will be controlled the same way as the other FPGA rigs right: a laptop/desktop running Windows or Linux controlling the rig and a power supply like was shown in this video [http://www.youtube.com/watch?v=3EoDeOCgJKs]? Or will it be different?

Thank you for the information.

Same mini usb connector

only diff in power is we are going with a 12v dc barrel style connector for power

this gives people the option to use a laptop power brick
it has not been determined if they will be included with purchase as of yet

thanks for your interest

[FrogBBQ]

Sounds great.

If ordering this month one would expect delivery by the end of the year?

[cablepair]

as of right now yes

[xunknownx]

just ordered one.  got my order ID confirmation immediately.  hopefully i'm still in the first batch.