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Author Topic: I used bitinstant to send bitcoins to my wallet but they never arrived.  (Read 1843 times)
saintelmo
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September 14, 2012, 03:54:11 PM
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So I used BitInstant to send 50 dollars to my bitcoin wallet. I followed the directions and used a local major bank, ive checked on blockchain and it looks like the transaction went through but my bitcoin wallet still has a 0.00 ballance. I thought that bitINSTANT was pretty instantanious. Is there a waiting time and what would I do if the funds simply never arrive?
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Stephen Gornick
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September 14, 2012, 08:09:21 PM
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it looks like the transaction went through

If it is showing on the blockchain then there is nothing more for BitInstant to do.

but my bitcoin wallet still has a 0.00 ballance.

Has your client downloaded all blocks and is now current?

 - http://en.bitcoin.it/wiki/FAQ#I_was_sent_some_bitcoins_and_they_haven.27t_arrived_yet.21_Where_are_they.3F

MDHoldings
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September 14, 2012, 08:18:33 PM
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Is it confirmed on the block-chain? link it

make sure you can see that same address in your wallet.
theasian09
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September 14, 2012, 11:27:56 PM
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it looks like the transaction went through

If it is showing on the blockchain then there is nothing more for BitInstant to do.

but my bitcoin wallet still has a 0.00 ballance.

Has your client downloaded all blocks and is now current?

 - http://en.bitcoin.it/wiki/FAQ#I_was_sent_some_bitcoins_and_they_haven.27t_arrived_yet.21_Where_are_they.3F

I encountered the same thing, but in fact my client was not current.  I left the bitcoin program on when i put my computer into standby and for some reason upon starting it back up, it never tried to update in about 2 hours.  It took a restart of my bc client to get it to start updating.  Sure enough as soon as it finished my transaction showed up.
Yankee (BitInstant)
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Charlie 'Van Bitcoin' Shrem


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September 15, 2012, 04:52:18 PM
 #5

So I used BitInstant to send 50 dollars to my bitcoin wallet. I followed the directions and used a local major bank, ive checked on blockchain and it looks like the transaction went through but my bitcoin wallet still has a 0.00 ballance. I thought that bitINSTANT was pretty instantanious. Is there a waiting time and what would I do if the funds simply never arrive?

Hey,

Im sorry for your trouble, but this is not a BitInstant issue as you stated.

In the future, please email support@bitinstant instead of posting here, we are a reputable company as anyone can tell you.

If your client has not downloaded the whole blockchain, or you are funding a third-party wallet like SR, they take up to 2 days to credit you.

Again, we sent the funds as promised.

OP/Mod - Can you please change the title of this thread to reflect its accuracy?

-Charlie

Bitcoin pioneer. An apostle of Satoshi Nakamoto. A crusader for a new, better, tech-driven society. A dreamer.

More about me: http://CharlieShrem.com
CJGoodings
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September 15, 2012, 04:55:11 PM
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I've never had any problems with bitinstant, the first time i attempted a paypal payout it did take a few hours, but ever other transaction after that been ~1 minute or less.
Yankee (BitInstant)
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Charlie 'Van Bitcoin' Shrem


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September 15, 2012, 05:10:23 PM
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I've never had any problems with bitinstant, the first time i attempted a paypal payout it did take a few hours, but ever other transaction after that been ~1 minute or less.

Thanks!!! Yup, first time Paypal withdrawals go thru a fraud/blacklist check, but only the first time. This internal system has helped us keep paypal withdrawals alive!

Bitcoin pioneer. An apostle of Satoshi Nakamoto. A crusader for a new, better, tech-driven society. A dreamer.

More about me: http://CharlieShrem.com
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