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Author Topic: Amazon is going to accept bitcoin in the near future  (Read 6812 times)
Hyena (OP)
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June 22, 2015, 12:20:08 PM
 #1

Contacted their customer support today with the following message:

Quote
Hi!

I can only pay with bitcoins but you don't accept that payment method. I also cannot
exchange the bitcoins for a gift card on a 3rd party web service because none of
them is currently online. Please integrate with bitpay or start accepting bitcoin
payments directly so that I can order from your site.

Got this answer:

Quote
Hello,

I'm sorry if we did not meet your expectations. Unfortunately, we don't process Bit
Coins. However, I sent your inquiry and suggestion to the higher managements since
this is not the first suggestion from a customer. We do hope that in the near
future, we may be able to provide payments in all kind of payment methods.

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Anirban Sarkar
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June 22, 2015, 12:31:53 PM
 #2

hmm its a good question till now it don't accept but in future it can accept by seeing the popularity of bitcoin..!!!
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June 22, 2015, 12:33:57 PM
 #3

they still don't provide paypal support and they would respond in the same way if you ask them, still uncertain about their future bitcoin support...

yet i like how you said that you can only pay in bitcoin, i guess one should lie to help bitcoin adoption  Cheesy
Hyena (OP)
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June 22, 2015, 12:37:55 PM
 #4

they still don't provide paypal support and they would respond in the same way if you ask them, still uncertain about their future bitcoin support...

yet i like how you said that you can only pay in bitcoin, i guess one should lie to help bitcoin adoption  Cheesy

Cheesy exactly.

Regarding payment methods, I suspect that credit card giants might be bribing amazon (and possibly other shops) to prevent them from accepting rival payment methods.

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June 22, 2015, 12:38:40 PM
 #5

obvious bull scammer is obvious.

I heard bitpay is doing very bad.
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June 22, 2015, 12:39:26 PM
 #6

meh, click bait Tongue

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June 22, 2015, 12:48:36 PM
 #7

Contacted their customer support today with the following message:

Quote
Hi!

I can only pay with bitcoins but you don't accept that payment method. I also cannot
exchange the bitcoins for a gift card on a 3rd party web service because none of
them is currently online. Please integrate with bitpay or start accepting bitcoin
payments directly so that I can order from your site.

Got this answer:

Quote
Hello,

I'm sorry if we did not meet your expectations. Unfortunately, we don't process Bit
Coins. However, I sent your inquiry and suggestion to the higher managements since
this is not the first suggestion from a customer. We do hope that in the near
future, we may be able to provide payments in all kind of payment methods.

I don't think this will happen in the future. Bitcoin is clearly irreversible. It can show the data of the receiver or sender yes and it can't be anonymous but these kind of sites just don't deal with payment processors that both the buyers and sellers and THEM wont benefit.

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June 22, 2015, 12:52:08 PM
 #8

I assume they've been sending out the same emails since 2011 or so. It excites the enquirer and makes them sound cool without actually having to do anything.

Maybe one day there'll be enough clamouring to get them to relent, especially once the less banked countries become hungry for online shopping. An Amazon.world would still be ludicrously restrictive if all its customers needed bank accounts and credit cards.

If there's money to be made they'll pile in eventually.
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June 22, 2015, 12:54:20 PM
 #9

In the near future can be 1 month or 3 years. I don't think Amazon will accept BTC so early but maybe it could be the 1st marketplace that will introduce it to struggle against eBay/PayPal competition.
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June 22, 2015, 01:32:59 PM
 #10

I assume they've been sending out the same emails since 2011 or so. It excites the enquirer and makes them sound cool without actually having to do anything.


It's probably an automatic email too. I'm sure Amazon will come around eventually and accept bitcoin as will hopefully most other online merchants, it's just a matter of when and having patience.

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Asrael999
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June 22, 2015, 01:39:23 PM
 #11

Contacted their customer support today with the following message:

Quote
Hi!

I can only pay with bitcoins but you don't accept that payment method. I also cannot
exchange the bitcoins for a gift card on a 3rd party web service because none of
them is currently online. Please integrate with bitpay or start accepting bitcoin
payments directly so that I can order from your site.

Got this answer:

Quote
Hello,

I'm sorry if we did not meet your expectations. Unfortunately, we don't process Bit
Coins. However, I sent your inquiry and suggestion to the higher managements since
this is not the first suggestion from a customer. We do hope that in the near
future, we may be able to provide payments in all kind of payment methods.


There is absolutely no suggestion in this email exchange that Amazon are going to accept bitcoin in the future.
All you have learnt is that you cannot pay with bitcoins, and the customer relations person is forwarding a request to Amazon Higher Managements (great English by the way) because they have had more than one similar request. In the future they MAY be able to take other sorts of payment in the future. This is a possibility not news - so in essence this email exchange adds nothing as we already know that Amazon MAY accept bitcoin in the future and also that they MAY NOT.
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June 22, 2015, 01:41:30 PM
 #12

Will never happen, Bitcoin is in direct competition with their own coin.

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June 22, 2015, 01:45:31 PM
 #13

This thread's title is misleading, it is a clear statement that Amazon will be accepting Bitcoin soon, which is not true. It should be changed to something that expresses the truth of the matter, like "I asked Amazon to accept Bitcoin in the future".
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June 22, 2015, 01:46:09 PM
 #14

Will never happen, Bitcoin is in direct competition with their own coin.
obvious bull scammer is obvious.

I heard bitpay is doing very bad.

2 idiots, 2 trolls.

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June 22, 2015, 02:18:57 PM
 #15

This thread's title is misleading, it is a clear statement that Amazon will be accepting Bitcoin soon, which is not true. It should be changed to something that expresses the truth of the matter, like "I asked Amazon to accept Bitcoin in the future".

Exactly, a lowly customer service rep responding to emails wont have much sway in company policy.

That being said it is possible they would start accepting btc as they seem to want to be on the cutting edge with their online shopping "experience"
Hyena (OP)
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June 22, 2015, 02:33:53 PM
 #16

This thread's title is misleading, it is a clear statement that Amazon will be accepting Bitcoin soon, which is not true. It should be changed to something that expresses the truth of the matter, like "I asked Amazon to accept Bitcoin in the future".

Exactly, a lowly customer service rep responding to emails wont have much sway in company policy.

That being said it is possible they would start accepting btc as they seem to want to be on the cutting edge with their online shopping "experience"

In past I have made such customer service requests to several other online shops so I know what kind of stuff they would answer. Amazon would have said "We have no plans to integrate Bit Coin payments any time soon. We will let you know if our policy changes", but they didn't. Instead, they answered in a really positive manner in comparison to my previous experiences. That said, it's significant.

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June 22, 2015, 02:36:38 PM
 #17

I thought i read something awhile back saying that amazon would never accept bitcoin, or maybe it was paypal Huh Huh
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June 22, 2015, 02:43:43 PM
 #18

I thought i read something awhile back saying that amazon would never accept bitcoin, or maybe it was paypal Huh Huh

It might have been a Time story that you read saying that. About a year ago Amazon’s head of payments said that Amazon was not planning to accept Bitcoin. Maybe things have changed now, but I won't believe it until Someone high up at Amazon confirms it.

http://time.com/63376/amazon-bitcoin/

Quote
America’s largest online retailer has no plans to hop on the Bitcoin bandwagon. Amazon’s head of payments told Re/Code that the company has no current plans to accept the digital currency. “Obviously it gets a lot of press and we have considered it,” he said, “but we’re not hearing from customers that it’s right for them.”
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June 22, 2015, 02:50:04 PM
 #19

I thought i read something awhile back saying that amazon would never accept bitcoin, or maybe it was paypal Huh Huh

It might have been a Time story that you read saying that. About a year ago Amazon’s head of payments said that Amazon was not planning to accept Bitcoin. Maybe things have changed now, but I won't believe it until Someone high up at Amazon confirms it.

http://time.com/63376/amazon-bitcoin/

Quote
America’s largest online retailer has no plans to hop on the Bitcoin bandwagon. Amazon’s head of payments told Re/Code that the company has no current plans to accept the digital currency. “Obviously it gets a lot of press and we have considered it,” he said, “but we’re not hearing from customers that it’s right for them.”

I think one of the biggest problems Overstock mentioned is returns.  Most companies cash out instantly upon receiving btc as payment, so essentially creating a lot more selling of btc, (hence why we see why prices have gone DOWN after large companies like overstock and dell accept btc).

So if someone paid in btc, then wants/needs to return something, how are they refunded?  Possibly amazon could just say their policy is to give the usd equivalent of the orig purchase price, no refunds ever in btc.  then you possibly would get less btc back than you orig paid depending on the exchange rate, creating more work/hassle for amazon than is probably worth it to get setup and training ALL workers on how to use/deal with btc purchases.
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June 22, 2015, 03:01:46 PM
 #20

That's not a positive response as whenever I contact Amazon or any other shopping/online website and ask them about supporting other payment methods/countries, they give me a "hopeful" kind of response but that doesn't mean that they will support bitcoins. They are customer support representatives and their job is to keep a customer satisfied/happy and hence their replies are sent in a non committal way.

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