EDIT: Bitgold is not a coin its a service where you can buy gold with FIAT and BTC. Vaults are located in several countrys like Toronto or Zurich for example.
if you want some feedback on BitGold check this:
(read bottom up)
JUN 24, 2015 | 01:23PM EDT
BitGold Customer Success Team replied:
Hi Daniel,
Thank you for your information.
Your refund has been initiated today and it will take 1-2 business days for our vendor to process for you.
Let me know if you have further questions.
Best regards,
BitGold Customer Support Team
Support: Support.BitGold.com (Chat Support | Email Support | Phone Support | FAQ Support)
BitGold Inc.
www.BitGold.com--------------------------------------------------------------------------------
JUN 24, 2015 | 10:48AM EDT
Daniel replied:
Hello,
thanks for your quick reply. Please send the refund to 192QngjQVEKQoPKLPV7yU5dyiNwGktRVxr. Thank you!
greetings Daniel
--------------------------------------------------------------------------------
JUN 24, 2015 | 09:16AM EDT
BitGold Customer Success Team replied:
Hi
Thank you for contacting BitGold.
Your recent bitcoin transaction failed due to an incomplete payment from your wallet.
You attempted to deposit 0.011168 BTC , however we only received 0.011167 BTC from your wallet.
To refund your bitcoin, please reply to this email and provide us with your bitcoin wallet address and our bitcoin team will initiate the refund.
Please note, it can take up to 3 business days for your bitcoins to reach your wallet.
Please let us know if you have any questions or require further information.
Best regards,
BitGold Customer Support Team
Support: Support.BitGold.com (Chat Support | Email Support | Phone Support | FAQ Support)
BitGold Inc.
www.BitGold.com--------------------------------------------------------------------------------
JUN 23, 2015 | 04:18PM EDT
Original message
Daniel wrote:
Hey there support,
i made a deposit to test the system and to check if it is trustworthy via bitcoin, but the deposit was never added to my account. Bitcoin tx details:
Status: 104 Bestätigungen
Datum: 22.06.2015 19:34
An: 1PoceztuVwvDUynv6uFCWYrx3jkUn38DPS
Belastung: -0.01116773 BTC
Transaktionsgebühr: -0.00000375 BTC
Nettobetrag: -0.01117148 BTC
Transaktions-ID: 42a642a43603e9d4aa4751820218e553b8d4754b4cb60dfba169c701dcd09cd7
greetings Daniel
Well it might be my bad i copy and pasted the amount i wanted to send wrong BUT refund need 2-3 days?? Anyways, the do the refund so all cool.
Didnt try to get my physical gold send over but thats the next thing i want to try as soon as i got enough.
anyways i am using them and so far nothing went wrong, got invited and got some gold for free, if you want to try it out check the link in my sig and we both will get something for free.