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Author Topic: GLBSE customer service MIA?  (Read 909 times)
loanexpress (OP)
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September 26, 2012, 08:17:31 AM
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Hi,

I know Nefario was at the bitcoin convention lately, but for the last week and a half to two weeks I haven't gotten any response to GLBSE support queries. Has anyone experienced this or know if something is up?

I supposedly have a security IPO'ing next week, but there seems to be no movement and tickets lodged at the support email haven't seen any action. Verification hasn't progressed either.

Thanks
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September 26, 2012, 08:34:38 AM
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I got emails, too. maybe your IPO has something wrong, which looks like a HYIP.

16SvwJtQET7mkHZFFbJpgPaDA1Pxtmbm5P
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September 26, 2012, 08:37:02 AM
 #3

Hi,

I know Nefario was at the bitcoin convention lately, but for the last week and a half to two weeks I haven't gotten any response to GLBSE support queries. Has anyone experienced this or know if something is up?

I supposedly have a security IPO'ing next week, but there seems to be no movement and tickets lodged at the support email haven't seen any action. Verification hasn't progressed either.

Thanks

I got an e-mail a few days ago   Grin

I got an e-mail 1 hr ago  Grin

Give it some time, other people might be using up all the Customer support time.

Are you planning to get verified?
Have you already gotten approval for your asset?
loanexpress (OP)
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September 26, 2012, 11:14:27 AM
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Nefario's been in touch since. Thanks all (and Nefario). I was just concerned I missed some announcement somewhere.

Thanks
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September 26, 2012, 02:08:32 PM
 #5

Are you planning to get verified?
Have you already gotten approval for your asset?

Yes. Already submitted all the verification information for full verification (everything except facebook - I don't use facebook). However I needed to submit additional documentation, but after doing that support stalled.
Asset was created early this week - awaiting approval too.

Hopefully it'll be all sorted out this week.  Cheesy
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