yea, I just got a response from my ticket:
Date: 2012-09-27 21:09:04
Name: Sadie Watkins
Message:
We are currently investigating the issue with your order. Once the issue has been resolved we will send you your code. Sorry for the inconvenience.
Best regards,
Roberto Gutierrez
The AurumXchange Company
https://www.aurumxchange.comI guess they're looking in to it.
The main reason I posted this here was to see if anyone else was having issues with aurumxchange.