Bitcoin Forum
October 19, 2017, 03:09:24 PM *
News: Latest stable version of Bitcoin Core: 0.15.0.1  [Torrent]. (New!)
 
   Home   Help Search Donate Login Register  
Pages: [1]
  Print  
Author Topic: Missed MtGox Claim because forgot password  (Read 824 times)
ricksta
Member
**
Offline Offline

Activity: 77

Co-founder and CEO of CoinFresh.com


View Profile WWW
August 02, 2015, 03:46:49 AM
 #1

So I missed the MtGox claim because I forgot the password I used. I tried their forgot password function but it never worked. Emailed support never got a reply. However today on Aug 1st, I finally logged in after trying different password combinations. MtGox said I have about 10BTC and $1500, I tried to click the claim button but I think it's not letting me. What should I do now or am I out of luck?

1508425764
Hero Member
*
Offline Offline

Posts: 1508425764

View Profile Personal Message (Offline)

Ignore
1508425764
Reply with quote  #2

1508425764
Report to moderator
1508425764
Hero Member
*
Offline Offline

Posts: 1508425764

View Profile Personal Message (Offline)

Ignore
1508425764
Reply with quote  #2

1508425764
Report to moderator
1508425764
Hero Member
*
Offline Offline

Posts: 1508425764

View Profile Personal Message (Offline)

Ignore
1508425764
Reply with quote  #2

1508425764
Report to moderator
Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction. Advertise here.
medicine
Hero Member
*****
Offline Offline

Activity: 696



View Profile WWW
August 02, 2015, 04:11:27 AM
 #2

I would email kraken directly and tell them your story.  They are in-charge of receiving claims. 

You might be out of luck, but for that much money a few emails are worth it.

Peace

btc: 1GhVNYuPskEjX79oECB8KF53uvcKMhpNHW
Bitfinex referral code: KvlvfZYCdQ
Seoul Bitcoin Meetup
dserrano5
Legendary
*
Offline Offline

Activity: 1848



View Profile
August 02, 2015, 10:10:31 AM
 #3

So I missed the MtGox claim because I forgot the password I used.

That's no excuse. You had an offline method available.

Cryptopher
Legendary
*
Offline Offline

Activity: 1414


Keep it dense, yeah?


View Profile WWW
August 02, 2015, 01:07:17 PM
 #4

I don't see how resetting his password will help as he has already gained access to his account:

However today on Aug 1st, I finally logged in after trying different password combinations.

ricksta
Member
**
Offline Offline

Activity: 77

Co-founder and CEO of CoinFresh.com


View Profile WWW
August 03, 2015, 06:43:49 PM
 #5

Anyone have the trustee's email?

WhatTheGox
Legendary
*
Offline Offline

Activity: 812



View Profile
August 03, 2015, 07:52:54 PM
 #6

So I missed the MtGox claim because I forgot the password I used. I tried their forgot password function but it never worked. Emailed support never got a reply. However today on Aug 1st, I finally logged in after trying different password combinations. MtGox said I have about 10BTC and $1500, I tried to click the claim button but I think it's not letting me. What should I do now or am I out of luck?

Better start with kraken as they will likely provide a better support service.  After that go direct. Dont know what chances you'll have though.  I hope i got my claim all correct first time : /.

Good luck.
Hazir
Legendary
*
Offline Offline

Activity: 1358


★Nitrogensports.eu★


View Profile
August 03, 2015, 09:02:38 PM
 #7

Op, you just forgot password to your MtGox exchange account containing over 10BTC and $1500 on it? Are you that rich you don't care about money or something?
Normal people would be stacking backup of these password under a pillows or something, anyway every MtGox issues have been taken by Kraken so your best bet is to talk to their support.


           █████████████████     ████████
          █████████████████     ████████
         █████████████████     ████████
        █████████████████     ████████
       ████████              ████████
      ████████              ████████
     ████████     ███████  ████████     ████████
    ████████     █████████████████     ████████
   ████████     █████████████████     ████████
  ████████     █████████████████     ████████
 ████████     █████████████████     ████████
████████     ████████  ███████     ████████
            ████████              ████████
           ████████              ████████
          ████████     █████████████████
         ████████     █████████████████
        ████████     █████████████████
       ████████     █████████████████
▄▄
██
██
██
██
██
██
██
██
██
██     
██
██
▬▬ THE LARGEST & MOST TRUSTED ▬▬
      BITCOIN SPORTSBOOK     
   ▄▄
██
██
██
██
██
██
██
██
██
██     
██
██
             ▄▄▄▄▀▀▀▀▄
     ▄▄▄▄▀▀▀▀        ▀▄▄▄▄          
▄▀▀▀▀                 █   ▀▀▀▀▀▀▀▄▄
█                    ▀▄          █
 █   ▀▌     ██▄        █          █              
 ▀▄        ▐████▄       █        █
  █        ███████▄     ▀▄       █
   █      ▐████▄█████████████████████▄
   ▀▄     ███████▀                  ▀██
    █      ▀█████    ▄▄        ▄▄    ██
     █       ▀███   ████      ████   ██
     ▀▄        ██    ▀▀        ▀▀    ██
      █        ██        ▄██▄        ██
       █       ██        ▀██▀        ██
       ▀▄      ██    ▄▄        ▄▄    ██
        █      ██   ████      ████   ██
         █▄▄▄▄▀██    ▀▀        ▀▀    ██
               ██▄                  ▄██
                ▀████████████████████▀




  CASINO  ●  DICE  ●  POKER  
▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
   24 hour Customer Support   

▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
ricksta
Member
**
Offline Offline

Activity: 77

Co-founder and CEO of CoinFresh.com


View Profile WWW
August 05, 2015, 05:10:12 PM
 #8

Kraken had pretty good support. Told me to send in a claim by mail so I did. Hopefully that'll go through but if it doesn't then o well. I had long written off the MtGox loss in my mind, hence the reason I forgot the password (The days before I started using lastpass).

johnty82
Jr. Member
*
Offline Offline

Activity: 57


View Profile
August 05, 2015, 05:42:24 PM
 #9

Kraken had pretty good support. Told me to send in a claim by mail so I did. Hopefully that'll go through but if it doesn't then o well. I had long written off the MtGox loss in my mind, hence the reason I forgot the password (The days before I started using lastpass).

You missed the first deadline for filing a claim online, then they extended it to July 28, so you missed the second deadline by about a week. I don't know if the deadline for mailed claims is different. If you get lucky they might extend the deadline for a third time, or they might allow your claim due to mitigating circumstances.

http://blog.kraken.com/post/124002049592/mtgox-update-you-can-still-file-your-creditor

The MtGox trustee has announced that the deadline for filing creditor claims online has been extended to 8:00pm, July 28, 2015 PDT
pereira4
Legendary
*
Offline Offline

Activity: 1134



View Profile
August 05, 2015, 10:06:40 PM
 #10

Feels bad, i know people that have lost stuff like twitter passwords and it's been impossible to recover access to twitter accounts, so im guessing when dealing with money it will be even more complicated. There are people in reddit that has lost hundred of thousands in BTC through MTgox so im guessing there is a long list above you. The fact you lost the login pass is your fault tho.

Panthers52
Hero Member
*****
Offline Offline

Activity: 646


#SuperBowl50 #NFCchamps


View Profile WWW
August 06, 2015, 05:09:21 AM
 #11

[Insert Bad News Brian Meme here]

PGP 827D2A60

Tired of annoying signature ads? Ad block for signatures
xDan
Hero Member
*****
Offline Offline

Activity: 686

ヽ( ㅇㅅㅇ)ノ ~!!


View Profile
August 06, 2015, 09:46:24 AM
 #12

The "forgot password" function never worked for me, either. I don't think I had anything in there though.

HODLing for the longest time. Skippin fast right around the moon. On a rocketship straight to mars.
Up, up and away with my beautiful, my beautiful Bitcoin~
bitcoinmasterlord
Legendary
*
Offline Offline

Activity: 798



View Profile
August 08, 2015, 12:55:57 PM
 #13

I don't understand why you didn't use the kraken claim way. If i would have much money on gox i would, for sure, run behind and search how to do it.

The trustee even made the deadline longer one time. You had all time of the world. That you didn't care enough might be your punishment. I can't really get myself to feel pity for you.

Pages: [1]
  Print  
 
Jump to:  

Sponsored by , a Bitcoin-accepting VPN.
Powered by MySQL Powered by PHP Powered by SMF 1.1.19 | SMF © 2006-2009, Simple Machines Valid XHTML 1.0! Valid CSS!