chek2fire (OP)
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August 05, 2015, 08:53:18 PM Last edit: August 07, 2015, 11:30:34 AM by chek2fire |
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UpdateOk is official. this app http://www.amazon.co.uk/Blockchain-LTD-Bitcoin-Wallet/dp/B010UTSK34/ref=sr_1_2?s=mobile-apps&ie=UTF8&qid=1438875641&sr=1-2&keywords=blockchainis not for the blockchain.info is from third party. they told me now from blockchain.info so i was scammed Is 100% my fault because i think was an official app but it was not. It says that is from blockchain ltd but is not. In amazon app store i think they have zero quility control. I have contact blockchain.info for this and they say they will look at it and i have contact and customer support from amazon. Their answer show me how poor is their quality control >I'm truly sorry to hear about the problem you had with your application "Bitcoin Wallet" which steals your btc from blockchain wallet. That's certainly what we don't want our customers to experience. > >Upon looking into this issue I see that, the issue you are facing is regarding the app functionality, hence I request you to contact the game developer. Since the product is downloaded and installed through "Blockchain LTD". They have all the necessary tools and resources to assist you regarding issues such as these. Therefore, I request you to please contact the developer once in this regard. > >To make it convenient for you, I've provided the developer's contact information below : > >Developer Support Email: bitcoin.wallet.developers@gmail.com> >Developer Site Url: https://bitcoin.org/en/faq> >I'm sorry I couldn't resolve this issue for you right away and I realize that at this point of time asking you to contact the developer would be disappointing, but please understand that it is very important for us that we provide you with accurate and expedient resolution and I find that this is the best way to be certain that this issue is resolved more appropriately. > >-- I'd like to take to your kind notice that, Our goal is for Amazon Appstore customers to have a great experience with every app they order. We test all apps and updates to verify that they work as intended, don't impair the functionality of the mobile device, and don't put your data at risk. > >However, I've taken your concern regarding this issue a feedback with high priority, I've also personally forwarded your comments to our Appstore development team for review and correction. I'm sure that our development team would carefully look into this and resolves your issue as soon possible. > >-- If you've contacted the developer, and if they can't help, not to worry please send us a summary of that correspondence and we'll work on another solution to get this issue resolved at the earliest. We can be reached by phone 24 hours a day, seven days a week using the following link: they have upload to their store an app with developer site the bitcoin.org and their emai bitcoin.wallet.developer@gmail.com lol! I like to say a big sorry to Blockchain for my first post but my first contact with their wallet was a disaster and competly with my fault. I must see that this app was fake and i think was my mistake that i thought it was from blockchain. I will create another wallet in blockchain asap.
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Jorge320
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August 05, 2015, 08:58:13 PM |
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Did you have two factor authentication on the wallet?
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btcscriptpremium
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August 05, 2015, 08:59:25 PM |
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Blockchain.info does not have access to your private keys. At least they say they don't keep your private keys unencrypted, but its still possible. 2FA is a must on that website.
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chek2fire (OP)
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August 05, 2015, 09:00:34 PM |
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i have not setup it yet but i see if you want to do anything they ask you in every step your password.
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chek2fire (OP)
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August 05, 2015, 09:02:23 PM Last edit: August 05, 2015, 09:16:17 PM by chek2fire |
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Blockchain.info does not have access to your private keys. At least they say they don't keep your private keys unencrypted, but its still possible. 2FA is a must on that website.
is surprise to me how easy they steal this coins. Maybe the mobile wallet has a security issue but i use and bitcoin core wallet in blackberry for many months now without any problem. If you notice the transactions i was not the only person that sent btc to that adress. And all of the adresses has small amounts of btc. i dont know what that means http://www.amazon.co.uk/gp/product/B010UTSK34?ref_=mas_ya_dp
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btcscriptpremium
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August 05, 2015, 09:10:38 PM |
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Blockchain.info does not have access to your private keys. At least they say they don't keep your private keys unencrypted, but its still possible. 2FA is a must on that website.
is surprise to me how easy they steal this coins. Maybe the mobile wallet has a security issue but i use and bitcoin core wallet in blackberry for many months now without any problem. If you notice the transactions i was not the only person that sent btc to that adress. And all of the adresses has small amounts of btc. i dont know what that means Bitcoin and mobile don't match. Especially android, since the apps can do anything they want, and if you are not careful you could end up downloading a malicious app that will steal all your btcs. Although I do admit I have my blockchain app on android, but I am very careful in what I download. One general tip is to not download ANYTHING that has to do with bitcoin, like a bitcoin price checker because those are the most risky in trying to steal your money.
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chek2fire (OP)
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August 05, 2015, 09:15:12 PM |
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i have a blackberry and i think is the official bitcoin wallet from blockchain that in amazon app store because there is no other way to download android app there. Normally i use bitcoin wallet that has a native client for blackberry. But how can so easy control my wallet? is very strange to me. as i say if you notice is like they have wipe out wallets with small amounts of bitcoin because i am not the only one victim.
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btcscriptpremium
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August 05, 2015, 09:20:00 PM |
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i have a blackberry and i think is the official bitcoin wallet from blockchain that in amazon app store because there is no other way to download android app there. Normally i use bitcoin wallet that has a native client for blackberry. But how can so easy control my wallet? is very strange to me. as i say if you notice is like they have wipe out wallets with small amounts of bitcoin because i am not the only one victim.
Blackberry is quite safe actually, if it is verified from the official app store, and verified to be legit then its legit.
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chek2fire (OP)
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August 05, 2015, 09:24:53 PM |
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AgentofCoin
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August 05, 2015, 10:06:11 PM |
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You most likely have a virus or malware on your mobile device. You should scan your mobile device to be sure.
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I support a decentralized & unregulatable ledger first, with safe scaling over time. Request a signed message if you are associating with anyone claiming to be me.
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ransomer
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August 05, 2015, 10:20:36 PM |
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After broad agreement that blockchain.info is one of the best if not the best online wallet - suddenly the recent couple of weeks we have horror story after horror story and people saying they have closed their account there etc..
I wonder if some competitor(s) wallet(s) are targeting blockchain.info and trying to capture customers...??
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jeffthebaker
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August 05, 2015, 10:29:17 PM |
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After broad agreement that blockchain.info is one of the best if not the best online wallet - suddenly the recent couple of weeks we have horror story after horror story and people saying they have closed their account there etc..
I wonder if some competitor(s) wallet(s) are targeting blockchain.info and trying to capture customers...??
Blockchain.info used to suffice, but their technology is out of date and extremely vulnerable. It's pretty well accepted now adays that Blockchain is not an adequate wallet, and it has been this way for a while now. @OP, I would recommend not using blockchain.info in the future.
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Don007
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August 05, 2015, 10:32:53 PM |
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After broad agreement that blockchain.info is one of the best if not the best online wallet - suddenly the recent couple of weeks we have horror story after horror story and people saying they have closed their account there etc..
I wonder if some competitor(s) wallet(s) are targeting blockchain.info and trying to capture customers...??
Blockchain.info used to suffice, but their technology is out of date and extremely vulnerable. It's pretty well accepted now adays that Blockchain is not an adequate wallet, and it has been this way for a while now. @OP, I would recommend not using blockchain.info in the future. And if you keep using Blockchain.info, only store small amounts on it. The same applies for each web-wallet by the way. However, two factor authentication makes most wallets really safe. Tip #1: enable two factor authentication.
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{Curently quite inactive as I'm really busy in my private life. I will get back soon!} -> Your line here during my inactivity? Feel free to PM <-
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neurotypical
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August 05, 2015, 10:35:09 PM |
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After seeing how they screwed up showing uncofirmed transactions as confirmed etc i would first of all use another block explorer and second move funds to an actual wallet like electrum.
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chek2fire (OP)
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August 06, 2015, 12:51:17 AM |
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You most likely have a virus or malware on your mobile device. You should scan your mobile device to be sure.
but i have and another bitcoin wallet in my mobile that didnt effect at all. And i dont have open the blockchain wallet from the firts day i create it.
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AgentofCoin
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August 06, 2015, 01:10:35 AM |
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You most likely have a virus or malware on your mobile device. You should scan your mobile device to be sure.
but i have and another bitcoin wallet in my mobile that didnt effect at all. And i dont have open the blockchain wallet from the firts day i create it. Its possible that the virus/malware is programmed to work with the blockchain.info mobile wallet, and not the others. I'm not saying it wasn't blockchain.info itself, but unlikely. You should nevertheless scan your mobile device, just to be sure.
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I support a decentralized & unregulatable ledger first, with safe scaling over time. Request a signed message if you are associating with anyone claiming to be me.
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chek2fire (OP)
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August 06, 2015, 01:16:06 AM |
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i think i will contact and their support to see what theyn will say
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chek2fire (OP)
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August 06, 2015, 01:25:26 AM Last edit: August 06, 2015, 01:38:09 AM by chek2fire |
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You most likely have a virus or malware on your mobile device. You should scan your mobile device to be sure.
but i have and another bitcoin wallet in my mobile that didnt effect at all. And i dont have open the blockchain wallet from the firts day i create it. Its possible that the virus/malware is programmed to work with the blockchain.info mobile wallet, and not the others. I'm not saying it wasn't blockchain.info itself, but unlikely. You should nevertheless scan your mobile device, just to be sure. and this is strange because the last app that i have install was the blockchain app and general i never install other apps in this phone. I have only 5 apps installed four months now. I dont think is a virus especially in a blackberry phone. And what virus is this that target the wallet with the 0.001btc and not the other wallet with 0.2 btc in the same phone
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Patatas
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August 06, 2015, 01:38:29 AM |
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it's not blockchain's fault, i believe it's yours and your wallet was probably hacked. Maybe your device/computer had some viruses and malwares or maybe you put your details on a phishing site
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