Vlad
Hello, how can I help you?
18:29:20joeblow
i made 3 deposits but 2 of them arent showing up
18:29:50Vlad
How much time left since your deposit?
18:30:10joeblow
30 minutes
or more
18:32:13Vlad
You probably need to wait till confirmation ends. Approximate time for confirmation to end could be from 1 to 6 hours.
18:34:02joeblow
speed it up
18:34:14Vlad
I can't.
18:34:43joeblow
1 of those 3 deposits has been credited so how come those other 2 deposits dont show up
18:35:33Vlad
Can you please wait this period of time I mentioned before. If your deposits wont show up, please, contact us.
18:35:59joeblow
i cant wait that long do something
18:36:36Vlad
I can't do something, because I'm not responsible for payment transactions.
18:37:34joeblow
it has already 8 confirmations on the blockchain, than connect me with someone that knows whats going on
18:38:33Vlad
You can contact btc customer support.
18:38:44joeblow
how do i do this
hello
What happened to you, did you die all of a sudden
what fucked up support is this here
18:44:45Vlad
Joe, as I mentioned before, you just need to wait till the confirmation ends.
After this, deposit will show up on your balance.
18:45:04joeblow
it has 8 confirmations already
18:45:19Vlad
As I said before. The confirmation time is from 1 to 6 hours.
Do you have any questions I can help you with?
18:45:41joeblow
i want to talk to someone that knows what hes talking about
18:45:53Vlad
You think I don't understand what I'm saying?
18:46:03joeblow
yes
18:47:47Vlad
Can you prove it?
As I mentioned before, I'm not responsible for the confirmations, because it's automatic.
If there is no more questions, I'm going to leave this chat.
Thank you for contacting us! Best regards, customer support!
16.08.2015
20:58:59Aleksey
Hello, how can I help you?
20:59:04joeblow
i made 3 deposits but only 1 deposit showed up, those other 2 deposits already show 16 confirmations on the blockchain 17hHsdVh11vYnQNbp45Gx9SCZa4n7qJV8A 13x8FMmqCv75SB2vNi7rfX3yR8zPH2SWda
21:01:13Aleksey
Enter the sum of all payments.
21:01:18joeblow
0.25
21:02:41Aleksey
I have sent a request to our financial department.
21:03:28joeblow
so how long does it take till they get something down
21:05:27Aleksey
While such information is not
21:07:01joeblow
what?
21:07:31Aleksey
This may take several hours and several days.
21:08:16joeblow
several days are you guys retarded, what does it take several days for
21:11:38Aleksey
Because payment confirmation may be such a delay.
21:12:16joeblow
this matter can be taken care of in 2 minutes, take your fingers out your butt and do something about it
21:14:51Aleksey
The financial department is doing to speed up payment.
21:15:30joeblow
speed up payment?? i already wait since 25 confirmations, so where do you speed it up
21:17:46Aleksey
Confirmation of payment we do not spend. Such an amount of evidence - the requirements of the payment system.
21:18:21joeblow
what you talking about
If the amount of deposit does not exceed mBTC 15, your payment will be processed upon the first confirmation.
i already wait since 25 confirmations so whats up
21:21:12Aleksey
Please send the information about this event on our mail.
support@btc-casino.io21:21:47joeblow
whtfor, how come you clown cant help me, it says im talking to support
right now
what kind of support are you
21:23:32Aleksey
At the moment, we can not provide you with information on your subject. Therefore, please write to our mail.
21:24:03joeblow
I already provided all the information you need
and you still cant do anything, you are a totaly worthless support
21:28:39Aleksey
Your question will be resolved in the near future.
21:29:18joeblow
near future?? I want this shit to be taken care of now you worthless wierdo
21:32:25Aleksey
Thank you for contacting us. We are glad to assist you. For further information or if you have any questions please do not hesitate to contact us 24/7. Casino administration
16.08.2015
21:34:50Dmitriy
Hello, how can I help you?
21:35:36joeblow
i made 3 deposits but only 1 deposit showed up, those other 2 deposits already show 30 confirmations on the blockchain 17hHsdVh11vYnQNbp45Gx9SCZa4n7qJV8A 13x8FMmqCv75SB2vNi7rfX3yR8zPH2SWda
21:36:20Dmitriy
One minute, please.
21:38:30joeblow
thats now 2 minutes
21:39:19Dmitriy
Joeblow, we have sent a request to financial department. Please, wait for an answer on your e-mail.
21:39:45joeblow
take care of it now
21:41:08Dmitriy
Financial department doesn`t working now.
21:41:23joeblow
how come
you dont even speak english correctly, this is a fucked up looser casino
i never come here again to this lowclass casino because the support here is for ass, never seen such an incompetent bunch in my whole life
21:48:17Dmitriy
Do not worry, your issue will certainly be resolved.We apologize for the inconvenience.
Maybe you have any other questions I can help you with?
Thank you for contacting us. Should you have any questions, please contact us again, we will always be happy to help you. BtcCasino CS.
17.08.2015
17:32:05Vlad
Hello, how can I help you?
17:32:21joeblow
Im still missing 2 Deposits worth 0.25 BTC
I made those 2 Deposits last night but I havent received nything yet
17:33:49Vlad
Ok, Joe.
17:34:08joeblow
what is ok supposed to mean???
17:34:19Vlad
Can you please fill the request?
17:34:20joeblow
where are my fucking deposits dude
Hell no, I already sent 5 emlails to your fucking support, so go and do something about it
17:37:08Vlad
Joe, I do understand your anxiety. The thing is your request has been already sent to our financial department.
17:38:12joeblow
fuck your retarded technicl department, this mothafuckas re so dumb they seriously told me that 4 Deposits have been credited which i already know, BUT 2 Fucking Deposits are still missing.
So take your fucking fingers out your butt and credit them to my fucking account you scumbags
I already sent you 3 messages with the blockchain details
17:39:35Vlad
Now you need to wait till our financial department will work out your requests.
17:40:35joeblow
Fuck your finacial Department, it says on your fucking site that Deposits with less than 15mBTC are credited upon the first transaction, now they have more than 80 confirmations but I still dont see them on my account
17:47:59Vlad
I do understand your anxiety, Joe.
You will be informed on your e-mail adress, when financial department will see the request we already sent.
17:57:53joeblow
when does this fucking financial department worjk?? All of this happened yesterday and you wnt to tell me tht this fucking financial Department still has no time to look at this
fuck them
17:59:10Vlad
Our financial department works from 10:00 to 18:00 GMT.
18:03:12joeblow
so how come they didnt take care of this matter today
you cant answer or what
18:09:05Vlad
Please, hold on.
18:09:36joeblow
im not holding on, im waiting since 24 hours for my fucking deposit so you dont think i was holding on long enough
18:09:58Vlad
Probably, your request will be reviewed tomorrow.
Sorry for the inconveniences caused.
18:10:12joeblow
what tha fuck does probably mean
fuck your sorry ass, do something about it
18:10:50Vlad
I already did.
18:11:03joeblow
did what, what tha hell did you do??
18:11:23Vlad
As I mentioned before, I sent request again.
18:11:43joeblow
but that didnt do anything for me so do something that helps me
18:12:08Vlad
I am not responsible for deposits loss.
Financial department will take care of that.
18:12:21joeblow
i know you just a sorry ass
financial department had all day to look at it, what did they do??
nothing absolutly nothing
18:13:31Vlad
Do you have any further questions I can help you with?
18:13:56joeblow
any further questions, help me with what i told you to help me with, you cant even do that
since you bitchas cant help me I will write bad reviews about your shit casino on the Bitcointalk forum
18:23:09Vlad
You could do it if we wont help you in future.
18:26:00joeblow
well I already did
https://bitcointalk.org/index.php?topic=1154976.new#newand i will keep writing bad reviews about your shit casino on reddit and 4chan aswell
18:28:59Vlad
I hope you will get your money as soon as possible.
Thank you for contacting us! Best regards, customer support!
17.08.2015
18:30:55Aleksey
Hello, how can I help you?
Thank you for contacting us. We are glad to assist you. For further information or if you have any questions please do not hesitate to contact us 24/7. Casino administration
17.08.2015
18:36:13Aleksey
Hello, how can I help you?
18:36:15joeblow
https://bitcointalk.org/index.php?topic=1154983.new#new18:36:44Aleksey
How can I help You?
18:36:56joeblow
you cant
Im just lettign you know that we will bring down this scam casino
18:38:12
Чaт зaвepшeн
19.08.2015
20:32:18Nikolay
Hello, how can I help you?
20:32:59joeblow
i had 3 dayus ago an issue regarding my deposit, so how come you fuck ass arent able to get that shit right so far
20:35:22Nikolay
We have not yet received a response from the finance department.
20:35:48joeblow
did you ask about it
20:40:19Nikolay
We've sent a request right after your statement.
20:41:51joeblow
that was 3 days ago, did you ask whatr ahappened about it
20:43:48Nikolay
OK, I'll resend information about this issue to the financial department. I hope that it will speed up the process.
20:44:50joeblow
id on tcare about you sending anything because this fucking financial department is to busy not doing anything, so get that issue taken care of mothaafucka
what fucking retarded casino is this anyways, are here only fucking retards working?? are you a retard dude
20:48:24Nikolay
Please don't use any abuses in the dialogue process. Otherwise I will have to finish the chat.
20:49:31joeblow
uhh uhh Im so scared, all i get out of you mothafuckas is that you piece of shit scammers are sorry, so fuck you and your fucking chat youpiece of shit, aslong as you mothafuckas stole my money i have every right on this world to talk shit, bitch
so go and turn off your chat you fucking clown
fucking bitch
20:51:22Nikolay
OK. Thanks for contacting us. Best regards, BTC-casino support team.
24.08.2015
19:39:01Stanislav
Hello, how can I help you?
Hello, how can I help you?
19:39:10joeblow
whats up with my deposit
19:42:23Stanislav
We haven't got an answer yet. You will get an answer to your email adress.
19:42:55joeblow
you seriously go on my nercves with your fucking weak ass excuses
its been 8 days for fucking 0.25 btc deposit, you guys are fucking idiots, complete retards, i seriously never seen such incompetent idiots as you guys are
19:52:07Stanislav
Joeblow, we are sorry for this delay.
19:52:37joeblow
bla bla bla shut th fuck up and give me my money
19:53:02Stanislav
Please, don't use abuses or I'll have to leave the dialog.
19:53:29joeblow
bla bla bla shut th fuck up and give me my money
19:54:24Stanislav
Thank you for contacting us! We are always ready to answer on your questions! Best regards, support team!
10:33:27Vlad
Hello, how can I help you?
10:33:37joeblow
Whats going on with my deposit
10:36:15Vlad
Please, hold on few minutes.
What's wrong with your deposit?
10:44:55joeblow
i never received it
10:46:03Vlad
When have you did deposit?
10:46:24joeblow
9 days ago
answer bitch, whats up with it
what takes so long retard??
10:58:08Vlad
Please, stop abusing like this.
10:58:35joeblow
than give me my money you fucking idiot
10:59:02Vlad
I can't give you your money, because I'm not responsible for cash applying process.
10:59:27joeblow
than who is and how long will it take
10:59:55Vlad
I will send a request to our financial process to haste this process.
11:00:11joeblow
i heard this 1 week ago
every day the same lame ass excuses
11:00:58Vlad
I do understand your anxiety and we are really sorry for a delay.
11:01:26joeblow
bla bla bla, if you so sorry than tell me what you have done so far regarding my issue
11:03:55Vlad
As I mentioned before, I sent a request to our financial department. That's everything I can do for you, and I hope this was the last time you came here and ask us about your deposit. I really hope it will appear on your balance as soon as possible.
11:04:18joeblow
i have heard this crap before
and nothing has hppened so far
connect me to your financial department
11:06:35Vlad
This is impossible.
You can only contact to customer support manager.
11:07:22joeblow
how come you dont give me some bonus or a compensation for all this drama that you idiots cused
11:08:23Vlad
Stop calling me like that. I try to help you, and now you act like this.
11:09:00joeblow
how do you help me, im waiting since 9 days, so dont come at me with your weak bullshit
im trying to help you, blabla bla, you didnt do shit to help me
11:10:10Vlad
That's the way you this so, but you're thinking incorrect.
I already did everything to haste this process.
11:10:27joeblow
you did nothing
all you do is crying about how i call you, grow yourself some balls you sound like a weak girl
compensate me with some free gmes or anything
11:17:44Vlad
Now you need to wait for a reply from our financial department.
11:18:05joeblow
compensate me with free gmes
11:18:31Vlad
You will get your deposit as soon as possible.
11:18:53joeblow
you said this last week, tell me something new
11:19:42Vlad
There is no new information about your deposit. As I mentioned before, wait for a letter on your e-mail adress from out financial department.
11:20:17joeblow
so you dont even want to compensate me while i have to wait
11:20:47Vlad
If only I could, Joe.
11:21:23joeblow
than let me talk to someone who can do something for me, if you such a looser
11:22:16Vlad
You're such a nice person, Joe.
