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Author Topic: How to reach support  (Read 600 times)
fenwick (OP)
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August 26, 2015, 11:51:45 AM
 #1

When trying to submit but reports via the Help menu, I get a stack trace on the console, and a message saying to use the website directly.

When I go to the website directly ( https://bitcoinarmory.com/support/ ), I see no way to submit a ticket.
There is a menu item saying "Open a new ticket", but it returns to the same page, with a placeholder text saying
"Zendesk goes here".

Is the support system currently doing a transition to/from ZenDesk?

How are we supposed to submit tickets right now?

Thank you for explaining.
goatpig
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August 26, 2015, 03:53:24 PM
 #2

Should work now

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