I recieved an email saying "2 factor authentication has been disabled" but this is not what i requested..
im a bit worried about this, as I didnt want it to be disabled, I just wanted a reset and to continue using as before....
What is your meaning of a "reset"? Email authentication is either enabled or disabled, there is no "reset". I think it is safemail who is holding up your email.
Now that it is disabled, why don't you change the registered email address? I know gmail works well, authentication email arrives very quickly.