This saturday, I sent $200 worth of bitcoin to my neteller account. Because of whatever moron has been conducting the malleability attacks, this was recorded as a double spend, and the transaction pended for hours before finally being rejected by neteller. I talked with tech support from my wallet, and they said the bitcoin was sent to neteller, so nothing they can do to help me. I have sent multiple emails to neteller support with no response, finally waited on hold forever to talk to them on the phone, and the support person had no idea what I was talking about and eventually hung up on me. Has neteller inadavertantly stolen my coins? Will they come back to wallet?
These people on these forums who say this is no big deal are idiots. It has cost me a lot of time as well as money in long distance charges to try to resolve this, and if I don't recover my bitcoin it is very unlikely I will use it again, and I will recommend that others not use it either.
Please help.
Its not a big deal as in: no coins are lost or created in the process, the coin you send go to the address you wanted, the TX ID just changed. If those working for neteller have no idea what is going on its not bitcoin that is at fault. This is nothing new either, the problem is well known.
As general advice if 1st level hangs up on you, call again, ask for the supervisor and report the person by name (write it down at the start of the call). Neteller got the coins from you, their wallet is probably confused and possibly has other issues due to the attack as well.
