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Author Topic: blockchain.info Problem with Wallet  (Read 1594 times)
kanazawa (OP)
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October 05, 2015, 11:30:49 PM
 #1

Hi guys.

I'm using blockchain.info since december 2013; but actually there's a lot of problem with blockchain.info wallet.

It stuck in "LOADING TRANSACTIONS", and I got anotehr wallet who sync cool, but this one "17Qd3JTRPg3Tg6uzoHLWni47XgDfnP63mx" is stucked. It shows the graphics of transctions but the value doesn't appear.

So, there's any way to get help for this kinda situation?

My wallet is not so big, but I gotta money inside this wallet.

So... if anyone could help me, I'll be very glad.


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October 05, 2015, 11:36:11 PM
 #2

contact their support. There is nothing we can do to help you.

You should probably stop using blockchain.info's wallet. They have had many issues in the past and recently.

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October 05, 2015, 11:39:34 PM
 #3

I thought someone else had the same problem.

So... it's just the support page... well, OK.


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ndnh
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October 06, 2015, 05:28:43 AM
 #4

I thought someone else had the same problem.

So... it's just the support page... well, OK.

Of course you are not alone. Cheesy

My balance was in the negative for hours lol.


Just wait it out. It would be okay after a few hours. If you want to know your real balance check another block explorers. You may also be able to spent as usual though the balance shown on the wallet is wrong.
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October 06, 2015, 06:14:10 AM
 #5

Hi guys.

I'm using blockchain.info since december 2013; but actually there's a lot of problem with blockchain.info wallet.

It stuck in "LOADING TRANSACTIONS", and I got anotehr wallet who sync cool, but this one "17Qd3JTRPg3Tg6uzoHLWni47XgDfnP63mx" is stucked. It shows the graphics of transctions but the value doesn't appear.

So, there's any way to get help for this kinda situation?

My wallet is not so big, but I gotta money inside this wallet.

So... if anyone could help me, I'll be very glad.

i suggest you to import your private keys for now to mycelium or any desktop wallet, they should sync well and you will be able to use your confirmed balance

looking for a signature campaign, dm me for that
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October 06, 2015, 09:41:27 AM
 #6

import your privkey to another blockchain account or another wallet, i ever got this problem and already fixed  Cheesy

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October 06, 2015, 09:53:18 AM
 #7

yeah, after ten hours it's working normally.

thnks everyone.


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October 06, 2015, 12:17:10 PM
 #8

I will suggest you to move your btc wallet to any good bitcoin client like Mycelium android wallet.

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October 06, 2015, 12:29:02 PM
 #9

contact their support. There is nothing we can do to help you.

You should probably stop using blockchain.info's wallet. They have had many issues in the past and recently.

Agree. Contact their support. Even it is not for sure that they can help for everything. I had this kind of wallet for about three-four month and then choose coinbase (because pay they the fee of every send of bitcoins you do) and after two-three years I tried to open the blockchain.info wallet but was not possible. I write to support. they send a long email with suggestions and at the end wrote that if I had some things they wanted it was not possible for no one to open the wallet. Fortunately I had such things and the wallet was open. But if haven't those the open it would not be possible.

My suggestion: Choose coinbase. In two years with those no any problem and all the fee paid from them. Very good support.
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October 06, 2015, 02:50:35 PM
 #10

yeah, after ten hours it's working normally.

thnks everyone.

Glad to see this is back to normal. but really... you should to move your bitcoin from blockchain wallet, don't use web wallet or even exchanges. try to keep in cold wallet, electrum is good choice.
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October 06, 2015, 03:10:37 PM
 #11

Hi guys.

I'm using blockchain.info since december 2013; but actually there's a lot of problem with blockchain.info wallet.

It stuck in "LOADING TRANSACTIONS", and I got anotehr wallet who sync cool, but this one "17Qd3JTRPg3Tg6uzoHLWni47XgDfnP63mx" is stucked. It shows the graphics of transctions but the value doesn't appear.

So, there's any way to get help for this kinda situation?

My wallet is not so big, but I gotta money inside this wallet.

So... if anyone could help me, I'll be very glad.

i want to ask, you join blockchain.info at 2013, do you have a back up of the wallet  ?
Im using blockchain too, but i export my wallet to mycellium
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October 06, 2015, 10:27:37 PM
Last edit: October 07, 2015, 01:25:30 AM by kanazawa
 #12

Hi.

No, I don't have a backup of my wallet....

but guys... honestly... blockchain.info is not indicated? Because (I'm honest dudes) I don't have any problem with them since this fact....

You know, I met BTC and blockchain.info when it was almost the only trustable web wallet.

Now, I think it's time to change my wallet...  Cool

Thanks everyone for the advices.


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October 07, 2015, 01:30:30 AM
 #13

The most bizarre thing is that I got another wallet (much older, and has thousands of transactions), and this one don't have the same problem... it happens just with this "new" wallet.

The official support give me instructions, but it had no effect... but the wallet opened normally this very morning... so, I don't know... blockchain.info is really weird....  Huh


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October 07, 2015, 01:37:28 AM
 #14

The most bizarre thing is that I got another wallet (much older, and has thousands of transactions), and this one don't have the same problem... it happens just with this "new" wallet.

The official support give me instructions, but it had no effect... but the wallet opened normally this very morning... so, I don't know... blockchain.info is really weird....  Huh
Yeah, blockchain.info tends to have weird and stupid problems. I wouldn't recommend them. You should really get a desktop wallet like electrum. If you want access to your Bitcoin on the go, you can also use mycelium.

My suggestion: Choose coinbase. In two years with those no any problem and all the fee paid from them. Very good support.
I wouldn't recommend coinbase. They don't give you access to your private keys so you don't actually own the Bitcoin. Blockchain also pays the proper fees (usually) but they have the option to turn it off, which I think is what a lot of people do.

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October 07, 2015, 04:18:57 AM
 #15

The most bizarre thing is that I got another wallet (much older, and has thousands of transactions), and this one don't have the same problem... it happens just with this "new" wallet.

The official support give me instructions, but it had no effect... but the wallet opened normally this very morning... so, I don't know... blockchain.info is really weird....  Huh

it only affect your wallet which has recent transaction that are affected by the malleability attack on the network, so your old wallet isnt affected coz i guess you are not using it until now

looking for a signature campaign, dm me for that
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October 07, 2015, 09:42:49 PM
 #16

The most bizarre thing is that I got another wallet (much older, and has thousands of transactions), and this one don't have the same problem... it happens just with this "new" wallet.

The official support give me instructions, but it had no effect... but the wallet opened normally this very morning... so, I don't know... blockchain.info is really weird....  Huh
Yeah, blockchain.info tends to have weird and stupid problems. I wouldn't recommend them. You should really get a desktop wallet like electrum. If you want access to your Bitcoin on the go, you can also use mycelium.

My suggestion: Choose coinbase. In two years with those no any problem and all the fee paid from them. Very good support.
I wouldn't recommend coinbase. They don't give you access to your private keys so you don't actually own the Bitcoin. Blockchain also pays the proper fees (usually) but they have the option to turn it off, which I think is what a lot of people do.

How many times do we have to repeat this, guys stay away from online wallets! Especially the blockchain.info, the wallet with most bugs out there.

There are so many lite wallets at the moment for your computer that are easily configurable and easy to secure. Take care of your money and have a sole control over it for God's sake.
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October 24, 2015, 12:34:07 AM
 #17

Hi guys.

yeah, I changed my wallet to coinbase.

Even my old blockchain.info wallet had problem now; somethin' is weird, but...

thnks for th opinions.


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October 24, 2015, 03:55:26 AM
 #18

Hi guys.

yeah, I changed my wallet to coinbase.

Even my old blockchain.info wallet had problem now; somethin' is weird, but...

thnks for th opinions.

You changed from one online wallet to another, and coinbase doesn't even let you have control over your keys, ask yourself this, if tomorrow the site becomes in-accessible, how will you get hold of your funds?

If you don't control the keys, you don't control your Bitcoins. Take some time and learn about desktop wallets, Electrum is as easy as it gets.

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October 24, 2015, 03:59:02 AM
 #19

Hi guys.

yeah, I changed my wallet to coinbase.

Even my old blockchain.info wallet had problem now; somethin' is weird, but...

thnks for th opinions.

all type of wallets can have a problem once in a while but you must be sure that you still have the 100% control over your private keys so using coinbase isnt really a good idea to store most of your coins, why not try Mycelium for mobile or Electrum and/or Armory for desktop so your coins are safe just dont forget to create a backup Smiley
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October 24, 2015, 06:43:26 AM
 #20

Hi guys.

Even my old blockchain.info wallet had problem now; somethin' is weird, but...


i had the same problem earlier with block chain wallet  but i have a trick to work out. i guess its keep loading when you tried to send btc normally but if you do like this i think things will work fine.

Go to custom send > then choose the address you want to send from > put fees > you can choose .0002/.0004/.0006 then try to send i hope it will work fine with you too !

Let me know if this works out. if its not sort out there are more ways to fix your problems !
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