They have low fees (capped at 0,8usd and 0,5eur) and I've never had any problems. Highly recommend.
Chargebacks are hard to get. I once tried to have it reserved because the reciever did not deliver the goods (private person, not a company) and they said something to the effect of; "We do not interfer in personal matters.". I think however its possible if you claim you were hacked and internal investigation yields the same result.
They are not bitcoin friendly as far as I know, so better not mention it to them via transfer or support correspondance.
Transfer to bank account takes around 1-4days for me in Norway.
I do however advice you to try to achieve VIP status if feasible as you get a free security token as well as the ability to have multiple accounts with different currencies.
Btw, pretty sure they do not take american customers.
I'm buying BTC with moneybookers and have both EUR and USD account if you are interested.
https://bitcointalk.org/index.php?topic=101802.0Well if they don't accept American customers I guess that pretty much knocks me out. I think I'd prefer to use bitinstant based on everything I know, just they've been down for the past little bit. Not sure when they're coming back up.