if accounts does get locked because of the secret question (still not sure if it's true), then it's kind of the user's fault if their account got locked for doing something that is clearly not recommended.
also I've been wondering... it says "you are banned from using this forum!" there on OP. does that means he really got "banned" for breaking forum rules or did he got "banned" only for security? I hope a mod can answer this.
At this point people should not use security word. I think ever since hack a while back it has not been secure to consider secret question secure. (Please correct me I could be wrong but I think time frame fits).
The best thing for people to do is treat password to forum like a paper wallet for a private key. Store it safely, and don't need to reset password. That would solve many peoples problems. And it would take 5 - 10 minutes to do a nice paper wallet type and never have to reset again.
