Sorry for the downtime, we're back up. As for support, PMing me here is the fastest way to get a response.
The manual TXs will be processed when lightlord is on.
As for management of funds, you can see the vast majority are securely held and in lightlord's cold storage
15iksRMotdLu9ubZAEVJtNyDcmYYPkorth
Lightlord Holds Bitvest.io Cold Wallet Address
HMnD5h64E85C0YT1CiPhoGhEU4zZ4ThvRt7NuyA1Wv5fWrrFG5jpi3F+PSqNU0ybHpbFsOahm9CCpkwRquRCkp8=
Edit: The downtime was caused by a DDoS attack which we have now resolved.