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Author Topic: Coinbase won't let me sell.  (Read 11053 times)
VirosaGITS
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November 03, 2015, 11:45:48 PM
 #21

You've obviously not bothered to verify your account properly or done it incorrectly. I've just logged onto my account and sold a mbit. Process was effortless I'm glad to say. I guess you need to move your coins to sell elsewhere or contact support.

He said he also can't withdraw, sound like his account was frozen pending investigation or something. Personally i haven't seen the chat on tonight either so saying they are "gone" as in "they scammed be and now they're avoiding me" is a silly thought.

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November 03, 2015, 11:48:19 PM
 #22

Have you tried selling a small amount? Maybe it's limited for you how much you can sell per day? Just thinking out loud.

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mexxer-2
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November 03, 2015, 11:51:45 PM
 #23

You've obviously not bothered to verify your account properly or done it incorrectly. I've just logged onto my account and sold a mbit. Process was effortless I'm glad to say. I guess you need to move your coins to sell elsewhere or contact support.

He said he also can't withdraw, sound like his account was frozen pending investigation or something. Personally i haven't seen the chat on tonight either so saying they are "gone" as in "they scammed be and now they're avoiding me" is a silly thought.
He can withdraw them, and if I follow the recent posts correctly it was a problem in the verification according to the OP
PS: I was mistaken earlier when I said that coinbase won't allow me to withdraw my bitcoin.  I can spend and move my bitcoins, but they won't let me withdraw from my $USD wallet to my bank account and they removed the sell button for exchanging bitcoin for $USD.
You've obviously not bothered to verify your account properly or done it incorrectly. I've just logged onto my account and sold a mbit. Process was effortless I'm glad to say. I guess you need to move your coins to sell elsewhere or contact support.

Hmm, well that's positive news, I guess.

Thanks for doing that, btw.

Well, like I said in an earlier post, I had to send photo ID and verify my identity in other ways (answering questions that related to my home address), in order to expand my buy and sell limits, so I'm not sure why I would need to send all that stuff again.

Unless I'm expected to fax photo ID every time that I want to sell.
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November 03, 2015, 11:58:47 PM
 #24

Have you tried selling a small amount? Maybe it's limited for you how much you can sell per day? Just thinking out loud.

Like I said earlier, the sell button is greyed out.

When I click on the Buy/Sell bitcoin tab it brings me to a screen that shows the price chart.  Scrolling down I see a "number of daily transactions" chart.  Scrolling down more a "bitcoin money supply" pie chart.  And then, at the very bottom, there's only a "buy bitcoin" tab.

If I click on that it sends me to the familiar screen for buying bitcoin.  At the top of that page is "sell bitcoin", but it's black.  I try to click on it and it does nothing (no hyper-link, it's supposed to be clickable, but it's basically just text).

In other words, I can't sell anything.  Not even a satoshi.

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November 04, 2015, 12:02:54 AM
 #25

You've obviously not bothered to verify your account properly or done it incorrectly. I've just logged onto my account and sold a mbit. Process was effortless I'm glad to say. I guess you need to move your coins to sell elsewhere or contact support.

He said he also can't withdraw, sound like his account was frozen pending investigation or something. Personally i haven't seen the chat on tonight either so saying they are "gone" as in "they scammed be and now they're avoiding me" is a silly thought.

I'm in no way implying that I've been scammed.

I'm just trying to get in contact with somebody that can explain to me why I'm experiencing so much trouble doing something that I expected would go smoothly and I'm pissed that there isn't a rep available to help me.  For all I know, I'm on my own.  It could be weeks before someone's available to talk to.  And by then, bitcoin could easily be back in the $250 to $300 range.

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Minecache
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November 04, 2015, 12:03:50 AM
 #26

Ok I'm using the mobile friendly website and it asks how much I want to sell first. I take it you've tried different browsers and devices?

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silentwitness
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November 04, 2015, 12:11:38 AM
 #27

Ok I'm using the mobile friendly website and it asks how much I want to sell first. I take it you've tried different browsers and devices?

Browsers, yes.

Devices, I only have my laptop.  No smart phone and no tablet here.

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November 04, 2015, 12:22:30 AM
 #28

Ok I'm using the mobile friendly website and it asks how much I want to sell first. I take it you've tried different browsers and devices?

I thank you for your help, Minecache.

I'll send you some btc for your time.

For now I'm going to leave and hopefully I'll get in touch with a Coinbase rep soon.

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November 04, 2015, 01:29:53 AM
 #29

Thank you that's very kind of you Sir. Sorry I've not been any better help. If it was me I'd probably try 2 things simultaneously. Contact coinbase support whilst looking to cash out my coins elsewhere if you have no luck. Have you tried Kraken? I've never cashed out large lump sums so can't really advise on the best alternative to coinbase. If I get the chance I'll try to contact coinbase myself as, being a coinbase user, I'm curious as to your situation. Otherwise let us know how you get on and what you decide. Maybe this is lady lucks way of telling you to hold? Best.

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November 04, 2015, 01:36:19 AM
 #30

Quote
Coinbase with a greyed out sell button

Does that mean your account might not be verified?

Well, I'm logged on.  So I'm not sure why it would qualify as unverified.

They'll only let you sell when you have uploaded ID documents. Standard KYC AML procedures for any exchange that handles both crypto and fiat
thats not true, my account isn't ID verified and i have daily buy/sell limits of $500. im guessing OP has the same limits which is preventing from selling hence the grey button.
maybe try putting in a number <500 and then see if the button is still greyed?
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November 04, 2015, 06:35:43 AM
 #31


What a joke that place is.  No wonder why bitcoin hasn't went mainstream yet, when the world's biggest bitcoin exchange blocks you from withdrawing or selling your "own" (again, I question this) bitcoin.

Every traditional bank works the same way. When you deposit money in a bank your exact, physical currency isn't put into some envelope awaiting your need to use it. Your money is pooled with everyone elses and it's used as the bank deems fit and they have the duty to pay you out when you want to be paid.

I can't explain the grayed out button though, I hope it's just a glitch. The sell button is not grayed out for me...and I have more profit to take than you do per coin.

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November 04, 2015, 07:37:53 AM
 #32

Avoid coinbase and learn how to use bitcoins the way it was meant to be...

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November 04, 2015, 12:53:14 PM
 #33

That's weird. I never got any problems with Coinbase. Maybe they have extra security standards for your country. Ask them. I am sure they will help you out.

Else, don't ever use them again. Kraken is a service i can recommend. Very very fast SEPA withdrawals.

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November 04, 2015, 01:04:51 PM
 #34

When i try to withdraw today 0.22 btc website hang on after clicking "Send" button. Later, after refreshing my browser everything went smooth..

Does it mean that there are problems with amounts > 1 BTC?
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November 04, 2015, 08:38:43 PM
 #35

Thank you that's very kind of you Sir. Sorry I've not been any better help. If it was me I'd probably try 2 things simultaneously. Contact coinbase support whilst looking to cash out my coins elsewhere if you have no luck. Have you tried Kraken? I've never cashed out large lump sums so can't really advise on the best alternative to coinbase. If I get the chance I'll try to contact coinbase myself as, being a coinbase user, I'm curious as to your situation. Otherwise let us know how you get on and what you decide. Maybe this is lady lucks way of telling you to hold? Best.

You were helpful.  I was in need of another perspective for solutions and you were helpful in that respect.

I ended up just googling "coinbase exchange" and entering it that way, to find that I was logged in there and was free from that side to sell my bitcoins after transferring from my coinbase wallet.  I don't know why it took me so long to come up with that idea...I guess I was too frustrated with not being able to enter it from the coinbase wallet to leave room for it and after calming down a bit I had a moment of clarity.

My buy/sell tab doesn't work at all now for my coinbase wallet (before I could buy, but not sell from it), it's basically just "dead" text, so I'm not sure what's going on with that.  I've yet to contact a rep about it, more out of my laziness than anything (lazy after I was finally able to sell, that is), but they do seem to be hard to come by lately.

I sold at $409.33 yesterday and $471.95 this morning, btw.

Thanks again for your help and thanks to the rest of you who offered your suggestions.


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November 04, 2015, 08:59:47 PM
 #36


What a joke that place is.  No wonder why bitcoin hasn't went mainstream yet, when the world's biggest bitcoin exchange blocks you from withdrawing or selling your "own" (again, I question this) bitcoin.

Every traditional bank works the same way. When you deposit money in a bank your exact, physical currency isn't put into some envelope awaiting your need to use it. Your money is pooled with everyone elses and it's used as the bank deems fit and they have the duty to pay you out when you want to be paid.

I can't explain the grayed out button though, I hope it's just a glitch. The sell button is not grayed out for me...and I have more profit to take than you do per coin.

Yeah, I saw on a youtube video by Mike Maloney, I believe his name is, that banks may legally give out 90% more in credit/ loans than they actually hold.  They keep 10% of what is deposited, send the other 90% away as a loan or what have you, and then pay you back in "credits" for that 90% that they spent from your deposit, basically creating money out of thin air.

I think I said that right...?

Good luck on your bitcoin trading!

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November 04, 2015, 10:23:59 PM
 #37


What a joke that place is.  No wonder why bitcoin hasn't went mainstream yet, when the world's biggest bitcoin exchange blocks you from withdrawing or selling your "own" (again, I question this) bitcoin.

Every traditional bank works the same way. When you deposit money in a bank your exact, physical currency isn't put into some envelope awaiting your need to use it. Your money is pooled with everyone elses and it's used as the bank deems fit and they have the duty to pay you out when you want to be paid.

I can't explain the grayed out button though, I hope it's just a glitch. The sell button is not grayed out for me...and I have more profit to take than you do per coin.

Yeah, I saw on a youtube video by Mike Maloney, I believe his name is, that banks may legally give out 90% more in credit/ loans than they actually hold.  They keep 10% of what is deposited, send the other 90% away as a loan or what have you, and then pay you back in "credits" for that 90% that they spent from your deposit, basically creating money out of thin air.

I think I said that right...?

Good luck on your bitcoin trading!

Yep, it is true. But they do that in some smart way - They loan money to themselves (one bank to another bank) and in this way they make "money from air".
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November 05, 2015, 03:28:13 AM
 #38

Thank you that's very kind of you Sir. Sorry I've not been any better help. If it was me I'd probably try 2 things simultaneously. Contact coinbase support whilst looking to cash out my coins elsewhere if you have no luck. Have you tried Kraken? I've never cashed out large lump sums so can't really advise on the best alternative to coinbase. If I get the chance I'll try to contact coinbase myself as, being a coinbase user, I'm curious as to your situation. Otherwise let us know how you get on and what you decide. Maybe this is lady lucks way of telling you to hold? Best.

You were helpful.  I was in need of another perspective for solutions and you were helpful in that respect.

I ended up just googling "coinbase exchange" and entering it that way, to find that I was logged in there and was free from that side to sell my bitcoins after transferring from my coinbase wallet.  I don't know why it took me so long to come up with that idea...I guess I was too frustrated with not being able to enter it from the coinbase wallet to leave room for it and after calming down a bit I had a moment of clarity.

My buy/sell tab doesn't work at all now for my coinbase wallet (before I could buy, but not sell from it), it's basically just "dead" text, so I'm not sure what's going on with that.  I've yet to contact a rep about it, more out of my laziness than anything (lazy after I was finally able to sell, that is), but they do seem to be hard to come by lately.

I sold at $409.33 yesterday and $471.95 this morning, btw.

Thanks again for your help and thanks to the rest of you who offered your suggestions.



Thanks for the feedback. It's interesting to know but I'm a bit unsure what you mean. Did you have a coinbase wallet application installed on your PC and this was how you were originally trying to sell? After that you logged into the website and managed to sell from there? Anyway, happy that you managed to sell and realise some good profit. I know from experience that most times when stuck trying to solve a problem it's best to take a step back away from it for some time because subconsciously your mind can come up with new insights.

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August 08, 2017, 06:18:04 PM
 #39

I can't be the only person who's getting the silent treatment from Coinbase with a greyed out sell button, can I?

They'll let me buy as much bitcoin as I want, but they won't let me sell not 1 of my 20+ bitcoins on my account.  So, here I'm sitting with over $3K profit, trying to sell, and not only do they not allow me to sell, but there's no one around to give me an explanation.  The chat feature isn't running and they won't answer email.

This is criminal if you ask me.  I'm sure this bullshit is covered in their TOS (read: legalized criminality), but I don't care.

This is my money.  When you tell me that I can't withdraw my bitcoins and I can't sell my bitcions...well then, that tells me that they aren't really my bitcoins.  So what did I pay over $5K for?  Some numbers on a screen?

I'm wondering if it will be convenient for coinbase if I sell when it's back down in the $200 ~ $250 range, or if they'll only allow me to buy "bitcoins" (if that's what they're really selling there) again.

What a joke that place is.  No wonder why bitcoin hasn't went mainstream yet, when the world's biggest bitcoin exchange blocks you from withdrawing or selling your "own" (again, I question this) bitcoin.


I had this same problem. they would let me buy bitcoin but not sell it. i had linked my credit card. the coinbase support is non existent i was told to wait 5 days for an email reply and 5 days later they sent me an automated email so I figured it out myself. in the options to add payment you can select credit/debit card, or bank account you have to link your bank account. not your credit card to sell. to link your bank account you click link bank account, then click the bank you use, then put your username and password in. then you can sell. if you still can't sell you probably need to add your id verification. hope this helped someone so they don't have to freak out like i did.
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