Electrum for OSX 1.98 --> 2.xx Upgrade Issues

[PastaPirate]

Hello everyone,

I recently deposited some funds into my Electrum account, but when I attempted to send them out I was given a message saying I would need to upgrade to version 2.51+ in order to do so (I have been using version 1.98 without any issues). I downloaded the latest version, but upon starting it up I was only given a message saying "Electrum Error" with a lengthy console code explanation. I was subsequently given the same message when I opened up my 1.98 app, but was able to regain access to my wallet by deleting the config file. I have tried upgrading to several prior versions to no avail. Versions 2.0-2.31 will not open at all, and versions 2.4+ all give me the same error message I got from the 2.54 upgrade. Here is the full text of the error

12/2/15 3:02:20 PM   [0x0-0x316316].org.pythonmac.unspecified.Electrum[13805]   Traceback (most recent call last):
12/2/15 3:02:20 PM   [0x0-0x316316].org.pythonmac.unspecified.Electrum[13805]     File "/Volumes/Electrum 1/Electrum.app/Contents/Resources/__boot__.py", line 351, in <module>
12/2/15 3:02:20 PM   [0x0-0x316316].org.pythonmac.unspecified.Electrum[13805]       _run()
12/2/15 3:02:20 PM   [0x0-0x316316].org.pythonmac.unspecified.Electrum[13805]     File "/Volumes/Electrum 1/Electrum.app/Contents/Resources/__boot__.py", line 336, in _run
12/2/15 3:02:20 PM   [0x0-0x316316].org.pythonmac.unspecified.Electrum[13805]       exec(compile(source, path, 'exec'), globals(), globals())
12/2/15 3:02:20 PM   [0x0-0x316316].org.pythonmac.unspecified.Electrum[13805]     File "/Volumes/Electrum 1/Electrum.app/Contents/Resources/electrum.py", line 499, in <module>
12/2/15 3:02:20 PM   [0x0-0x316316].org.pythonmac.unspecified.Electrum[13805]       server.gui = init_gui(config, network, plugins)
12/2/15 3:02:20 PM   [0x0-0x316316].org.pythonmac.unspecified.Electrum[13805]     File "/Volumes/Electrum 1/Electrum.app/Contents/Resources/electrum.py", line 105, in init_gui
12/2/15 3:02:20 PM   [0x0-0x316316].org.pythonmac.unspecified.Electrum[13805]       gui = __import__('electrum_gui.' + gui_name, fromlist=['electrum_gui'])
12/2/15 3:02:20 PM   [0x0-0x316316].org.pythonmac.unspecified.Electrum[13805]     File "/Volumes/Electrum 1/Electrum.app/Contents/Resources/lib/python2.7/gui/qt/__init__.py", line 28, in <module>
12/2/15 3:02:20 PM   [0x0-0x316316].org.pythonmac.unspecified.Electrum[13805]       from PyQt4.QtGui import *
12/2/15 3:02:20 PM   [0x0-0x316316].org.pythonmac.unspecified.Electrum[13805]     File "PyQt4/QtGui.pyc", line 14, in <module>
12/2/15 3:02:20 PM   [0x0-0x316316].org.pythonmac.unspecified.Electrum[13805]     File "PyQt4/QtGui.pyc", line 10, in __load
12/2/15 3:02:20 PM   [0x0-0x316316].org.pythonmac.unspecified.Electrum[13805]   ImportError: dlopen(/Volumes/Electrum 1/Electrum.app/Contents/Resources/lib/python2.7/lib-dynload/PyQt4/QtGui.so, 2): Library not loaded: /usr/lib/libc++.1.dylib
12/2/15 3:02:20 PM   [0x0-0x316316].org.pythonmac.unspecified.Electrum[13805]     Referenced from: /Volumes/Electrum 1/Electrum.app/Contents/Resources/lib/python2.7/lib-dynload/PyQt4/QtGui.so
12/2/15 3:02:20 PM   [0x0-0x316316].org.pythonmac.unspecified.Electrum[13805]     Reason: image not found
12/2/15 3:02:21 PM   Electrum[13805]   Electrum Error
12/2/15 3:02:24 PM   com.apple.launchd.peruser.501[113]   ([0x0-0x316316].org.pythonmac.unspecified.Electrum[13805]) Exited with exit code: 255

For reference, I am running OSX 10.6.8. I've heard conflicting reports about whether or not Electrum supports it, but as I said previously I have had no issues with the 1.98 build that I have been using for more than a year. If anyone has any insight whatsoever into what could be causing this problem and how I could fix it, I would be incredibly grateful. Furthermore, if upgrading Electrum simply isn't possible for me at this time then is there a way to bypass the upgrade prompt so that I can at the very least withdraw my funds from the account?

Thank you! 

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[Josson]

I have run into exactly the same problem. My last payment was back in November, without problems. The whole thing is pretty scandalous, but as I don't even know where I might file a complaint, and seeing that no-one has replied to you after two weeks, I thought we'd better try and figure a work-around fast. Here it is, assuming that you have 8Gb of free hard disk space:

1. Download VirtualBox: http://download.virtualbox.org/virtualbox/4.3.34/VirtualBox-4.3.34-104062-OSX.dmg
(v. 4.3.34 is the last version that works under OS X 10.6.

2. Download the Linux Ubuntu version that goes for you (64 or 32-bit) from http://www.ubuntu.com/download/desktop

If you're a Mac-only user and not a nerd, be prepared for a traumatic culture shock, and be ready to spend quite a bit of time setting up both VirtualBox and Linux. Exhausting, actually. The GUI being quite different even from Windows, there are still some features which I wonder how to activate (if they exist at all, that is.)

3. With the Ubuntu Virtual Machine running, make sure to install the "Guest Additions CD image" from the Devices menu.

4. To install Electrum/Linux, DO NOT use the Ubuntu Software Center that will appear in the Launch Bar: the version there is 1.9.7 and it will give you the same error as 1.9.8 in 10.6.8 (I've tried, thanks). Rather, follow the Linux "Easy installation" instructions indicated here: https://electrum.org/#download

Ctl+Alt+T opens the Terminal in Ubuntu. Because the clipboard wasn't working as it should between the Mac OS and Ubuntu, I copied and pasted the instructions in a TextEdit file, made it plain text (Format menu) and saved it on the Mac Desktop before dragging it to the Ubuntu Desktop. I could then open it in the local text editor and paste the contents in the terminal.

5. During installation, it will request you to use your seed in order to recover your wallet. Theoretically, you could also paste it from the Mac's Electrum menu into a TextEdit file and so on, as described above.

That should do the trick.

Occasionally I have ended up with a blank screen, leading me to believe that things were not working, but quitting Electrum and relaunching it made the contents of the synchronized wallet visible again.

RJ

[I note that you have also posted on Reddit, of which I am not a user. I you find my reply relevant, please post a link to it there]